Rated 4.6 out of 5 by 95
Rated 5.0 out of 5.0 by Scottiet Highly recommend this property
I have to say that we enjoyed our stay at this hotel a great deal, it was exceptionally clean and tidy throughout the hotel.
The front of house staff, Mackenzie and Jim were brilliant and made us feel at home throughout our stay. Jim would ensure we were greeted with the smell of fresh baked cookies and snacks in the evening and Mackenzie was an absolute star while we were there. We had a slight issue with the breakfast over our stay but again Mackenzie took it upon herself to personally rectify the problem by stocking up on items from the local stores. Absolutely commendable. Your staff need a huge pat on the back and formal recognition. I look forward to returning to this hotel in the summer months and would hope to be greeted by the same staff once again.
January 7, 2015
Rated 5.0 out of 5.0 by AJM1981 Look No Further
Good breakfast choices. Good snack options in the evenings. Clean common areas. Reasonably fast internet connection. Needs a bigger and better fitness room. Needs bed pillows that won't deflate.
January 5, 2015
Rated 5.0 out of 5.0 by Cookie 21 Christmas travel stop
We enjoyed this hotel very much. The bonus for us was the reduced number of points required to stay here. The staff was always acommodating and seemed to be very proud of their operation. The Christmas spirit was evident. The hotel was not busy with guests. However, our needs were always met with a friendly smile and comment.
December 31, 2014
Rated 5.0 out of 5.0 by Rob Tew excellent stay. great location
we enjoyed our stay at the hotel. service was overall good and the room was comfortable.
December 30, 2014
Rated 5.0 out of 5.0 by warrior1 awesome Manager, great staff, a truely great place to stay
I have been staying at this hotel since it was another brand, same ownership, but different general manager.
I am a road warrior and have already clocked over 115 stays at IHG properties, and over 55 at other brand.
I have seen a remarkable change in the methods and management style since Their current manager Rosemary took over.
The staff is truly committed in making your stay here, the best it can be. Rosemary has a wonderful staff and many new employees, one who has only been with her a few months. I believe here name is Mackenize, and she really goes out of her way to make you feel at home and is very sincere. Mackenzie always has a smile on her face and she can make the grumpiest guest smile after only a few minutes of conversation.
The hotel has a few other new staff members, but I know after a few months under Rosemary's leadership ,they too will make you feel like a family member.
I now go out of my way whenever I am in the Corning or Elmira area to stay here, and I am never disappointed. The HI express here really enjoys what they do, and it shows. I now have been welcomed by my first name by many of the staff, when they see me,and being a road warrior it means a lot to be truly welcomed from a hard day on the road.
I want to Thank you Rosemary, and your entire staff for always going out of your way to accommodate my self and my co-workers while I am in the area
December 22, 2014
Rated 5.0 out of 5.0 by glen25 limited breakfast options
This is an area that I believe you should review. I typically don't eat breakfast at the hotel because of the limited options. My favorite HI hotel is in Windsor, ON near the Ambassador Bridge. It has a restaurant so once I've checked into the hotel I don't need to get back into my car until after breakfast the next morning.
December 22, 2014
Rated 5.0 out of 5.0 by Happy Sleeper Canada Great stay...good rate
Good place to stop thru on way to NY City. Quiet hotel off of the highway allowed for a quick stop and go for the night.
Very new and clean hotel, great staff.
December 22, 2014
Rated 5.0 out of 5.0 by polarebear Enjoyed my stay here
The breakfast is up to HI Express standards, and available until a very generous 10am. The lobby is very welcoming with free snacks during the evening. The staff are proactively helpful and very friendly.
December 20, 2014