Rated 4.4 out of 5 by 231
Rated 3.0 out of 5.0 by RM27 Room for Improvement
As a frequent business traveler, I find that the higher rated hotels are a function of better management and a dedicated staff.
My on-line reservation specifically asked for a quiet room. While it was not near other guests, the room faced a busy and noisy highway. And being at the end of the hall, the wifi connection was weak.
The room itself was a good value however the property needed some attention, Guests have free access to a connected, large but worn gym.
Overall, it's average but there may be better choices if you're flexible with the location.
July 5, 2015
Rated 4.0 out of 5.0 by apple15 Palatine Holiday Inn Express
This hotel provided everything I needed during a business trip. It offered free breakfast and a large fitness center connected. The rooms were very clean and the service was reliable.
June 30, 2015
Rated 5.0 out of 5.0 by lovemywife heaven
This is my husbands very favorite hotel in the world. He loves the breakfast, the lap pool, the beds, the outside area by the pool and the staff. We stayed here for Fathers Day weekend and it was quiet and plenty of breakfast food available ! This is his happy place......
June 26, 2015
Rated 4.0 out of 5.0 by christina25 Good hotel to stay
We choose this hotel because we do not want to pay expensive parking fee in the downtown Chicago. The room is clean, and staff are friendly. They swimming pool looks clean and nice. They offer free breakfast which is nice. However, the internet speed is very slow I have to see.
June 17, 2015
Rated 5.0 out of 5.0 by Ohgram Place to stay when in Palatine and surrounding areas
We are members of the Priority Club and this property is one of our favorites. The staff is very helpful and the breakfast is always a great variety and kept refilled even in hectic times. The staff works diligently to keep it this way and we appreciate that compared to other properties. The only thing we would like to see changed is the toilets in the rooms! They are the old style and very slow to flush and fill. Other than that, the beds are of good quality as well as TV channels (although my granddaughter felt it was lacking in children's programming) and desk areas. We will stay again whenever we are in this area.
June 11, 2015
Rated 5.0 out of 5.0 by margaret1947 bus shuttle took way to long to return back
needed more than one bus for such a large group of guests
June 11, 2015
Rated 5.0 out of 5.0 by Deb,Steve Nice hotel
Nice hotel. Room was nice and comfortable, as was the bed. Good breakfast. Convenient to things in Palatine. The staff was very friendly and helpful.
June 9, 2015
Rated 4.0 out of 5.0 by Sweet Suz Convenient Location and good breakfast selections.
This Holiday Inn Express is a convenient location to family and travel needs. The rooms are adequate, clean and the breakfast selections are excellent. Coffee and tea are available at all hours. The staff is friendly and efficient. We find this inn to be dependable and is a comfortable place for a weekend stay.
June 3, 2015