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Rated 4.3 out of 5 by 171 reviewers.
Rated 5.0 out of 5.0 by Loved the included breakfast! I booked into this hotel as it was the "base" hotel for the Melodic Rock Festival 4 and offered shuttle services to the music venue. As a single woman, traveling alone, I found this service invaluable. I felt the hotel was very reasonably priced for its standard and the included breakfast was delicious and varied - I am now an Australian addicted to cinnamon scrolls and unable to find them in my country! The hotel staff were courteous and friendly. The beds were very comfortable and the rooms were spacious and clean. I wouldn't hesitate to use this property or to stay with Holiday Inn Express again. A very happy international customer! November 19, 2014
Rated 5.0 out of 5.0 by Gem of a property with outstanding staff Check in process was among the nicest experiences I've had in a long time. Emily was outstanding. Manager's Reception in the evening was very enjoyable with pizza, chicken fingers, chips and dip, veggie dip tray, etc. Rooms are clean, large and well maintained. Will look forward to my next visit into the area to enjoy another visit here! November 16, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations We had a great experience at this hotel. You get a lot for the price you pay here. Very modern, well furnished, and clean room with comfortable beds. The rooms are nice and quiet and a comfortable temperature. The complimentary breakfast was much better than I've had at other hotels. There was a lot to choose from and it was all very good quality. My only complaint there was that the bananas weren't right, but I have yet to have a ripe banana at any hotel. November 10, 2014
Rated 5.0 out of 5.0 by excellent room and service The survey gives my impression of my stay at the hotel. November 10, 2014
Rated 5.0 out of 5.0 by rewards Overall stay was excellent. However, at check in we were not permitted to use our rewards. My husband will be able to use them on his job, but it was disappointing not to be able to use them at this time. We were told that we would be able to use them. November 6, 2014
Rated 5.0 out of 5.0 by Convenient and great gym and local food Connected to a full size World Gym with guest access. There is a fantastic taco/Hispanic place around the corner. Easy to find and great location., November 3, 2014
Rated 5.0 out of 5.0 by Staff All staff members we encountered were very pleasant and helpful November 1, 2014
Rated 4.0 out of 5.0 by Always stay here When we travel to Palatine this is our hotel of choice. It is easy to get to and the rooms are clean and comfortable. The staff has been helpful and the breakfast plentiful with a wide variety of choices. It has a pool and a gym area for those wishing to use it. I cannot comment on it because I have never used this facility but I have seen many people who do. It can be crowded at times, so plan ahead for a reservation. Kudos to the staff though for keeping the breakfast area clean and well stocked even when very busy. October 29, 2014
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