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Rated 4.3 out of 5 by 192 reviewers.
Rated 4.0 out of 5.0 by Fairly good value for the money A nice place to stay in the location I want to be. Enjoy having the breakfast to wake up to. The beds are comfortable and like having the couch in the king size room. January 15, 2015
Rated 3.0 out of 5.0 by Very disappointed! We checked in very late and were told by the front desk that breakfast was until 10:30, the next day. The next day we slept in a bit and went down to breakfast only to discover it ended at 9:30 actually. The staff on duty at this time barely apologized and acted as though no one had done anything wrong. Never mind that now I had to pay for breakfast somewhere for 4 of us. I have stayed at this location a number of times and enjoyed it. We used to receive good customer service also. This trip was unacceptable that not only were we misinformed but that no one seemed to care. January 2, 2015
Rated 4.0 out of 5.0 by Good location for my trip We wanted to visit Bob Chinns ona recent trup. This was a good locxation an da very nice place for a quick one night stay January 1, 2015
Rated 5.0 out of 5.0 by Very clean and comfortable room Can't say too many good things about the hotel, our room and experience at the Palatine/Arlington Heights location. Very quiet room even being so near a highway. No hall noise whatsoever. Night desk clerk very helpful. We both thought our breakfast was very good also. There is not one complaint we would have about our stay. It was totally enjoyable from beginning to end. We will certainly consider a HIE first when travelling again. December 29, 2014
Rated 3.0 out of 5.0 by Never again TV didn't work on all the channels, rooms was hot or cold. I am in the area all the time due to my family being in the area and the hotel is close, but I will not stay there again. The cleaning lady did a good job December 29, 2014
Rated 5.0 out of 5.0 by Business trip I was travelling on business, but the staff made it feel like home away from home. December 22, 2014
Rated 3.0 out of 5.0 by Friendly Staff but the Hotel is old and outdated The building looks good on the outside but once you walk through the door very outdated and shabby. Old sofa's and very low ceiling. Not the normal and would not recommend. December 22, 2014
Rated 5.0 out of 5.0 by Excellent place to stay! Staff is very friendly and helpful I love this motel!!!! Comfortable beds, GREAT BREAKFAST!! I have never spent a night in a better hotel especially the price. Keep up the wonderful work!!!! December 20, 2014
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