Rated 4.3 out of 5 by 346
Rated 1.0 out of 5.0 by EVIE17 HORRIBLE EXPERENCE
I CAME TO THIS LOCATION BASED ON THE GYM,POOL AND WORK OUT AREA BASED ON THE WEB SITE.BIG DISSAPPOINTMENT, NEVER AGAIN WILL I RETURN.
April 20, 2016
Rated 4.0 out of 5.0 by gracenote07 Good overall; slow internet
Good overally but the internet was very slow and kicked me off a few times throughout the evening.
April 12, 2016
Rated 5.0 out of 5.0 by charloga Safe and Comfortable
This hotel always meets my expectations. The pool is excellent for my granddaughter to swim and the hot tub is nice for me. The breakfast is so great. What I really like is the feeling of security this hotel offers and free parking as well.
April 12, 2016
Rated 4.0 out of 5.0 by Joe from MN April Stay at Holiday Inn Express Palatine
Overall the hotel is clean and up to date. The pool area is in a health club so in order to access the pool you have to sign in, go thru the weight room and locker rooms. Then you need to find what door leads to the pool. None of the doors are marked as to how to get to the pool. Once at the pool, there is only a few tables and chairs available, so you may not have a place to put your gear. This should be improved. Other than that, the room smelled like cigarette smoke the first night. This went away the next day. Otherwise, the hotel staff is great the location is convenient to food, shopping, etc.
April 11, 2016
Rated 4.0 out of 5.0 by spartanfangr Great Hotel
Great Stay Overall. Clean and easy. Good for business.
April 11, 2016
Rated 3.0 out of 5.0 by Hotelcritic7 Bare Minimum
Not sure what to say. The Gym facility was awesome. The Breakfast was really nice. The evening front desk "gentleman" was very polite and well mannered. But then everything went down from here. The room was dated and the carpet old. The walls thin, the sink slow draining, the other company on the floor loud, disruptive and inconsiderate, after we complained they did not hang out in the hallway but they continued to slam the doors all night long, and finally the weekend front desk "young lady" capped our stay with an attitude not sympathy for the commotion. Yes.... not a standard experience...
March 31, 2016
Rated 4.0 out of 5.0 by Lele10 Comfortable room and great breakfast
The front staff is friendly. I like the swimming pool and the the large gym. However, this time for some reason, my children were not allowed to stay with me in the gym though they do not really use equipment. I understand this might be due to fitness center insurance consideration, my children were still a little disappointment. The pool is good, but the hot tub seems not working properly. The water is not hot at all. By the way, the breakfast food and service are both great!
March 30, 2016
Rated 4.0 out of 5.0 by dougtan Good service
This was a great overall hotel for the price. Rooms were not cleaned daily but we were provided new towels when asked. Facility is clean, breakfast is hot, not as much food as I am used to with Holiday Inn Express. But was overall great stay.
March 29, 2016