Rated 4.6 out of 5 by 80
Rated 5.0 out of 5.0 by UGOWEGO Very clean and neat
We stayed over night here and would recommend this hotel to anyone looking for a good night's sleep. Only thing I wish would be that the city itself have more quality restaurants, such as a good steak house.
September 15, 2014
Rated 5.0 out of 5.0 by fasdfas Everything
Awesome trip life of my time we had fun in the hotel
September 8, 2014
Rated 4.0 out of 5.0 by MB1316 Problems with HBO and poorly set up Fitness Center
Fitness room is poorly set up and over two different stays the HBO still did not work.
September 5, 2014
Rated 5.0 out of 5.0 by bluegrass68 Friendly staff and great service
I have stayed at this hotel a number of times and am always greeted warmly by the friendly staff. Always stay at this hotel when in the area. Hotel was recently renovated and looks great!
September 3, 2014
Rated 5.0 out of 5.0 by Wedding Guest3 Great Service and Relaxing Stay
We had a great stay and was very satisfied with the hotel. Service, Room and Breakfast was great. Room was clean and fresh, we were always greeted by friendly, helpful staff and the breakfast was enjoyable by all.
The only comment that we had was the freshness or lack of freshness in the 1st floor hall. It may be due to the pool and people coming in with damp/wet clothes, but that hallway had a musty smell.
September 2, 2014
Rated 5.0 out of 5.0 by JJRad1 Great stay in East Texas
Great staff and facility! Even though the facility was under its final finishing touches of it's remodel, the staff and the room was great!
August 30, 2014
Rated 5.0 out of 5.0 by OldChemist Excedllent facility in a good location
Had to travel to Palestine for personal reasons on the spur of the moment. The hotel exceeded all my expectations. It was clean, comfortable and convenient.
August 29, 2014
Rated 3.0 out of 5.0 by LouAnn P Double Charged! - No Answer!
3 of 5 stars
“Don't bother to call - no answer!”
The stay was good, however, my card was charged twice and when I brought it to their attention they said one was just a hold. Two days later I tried to call them to discuss it and was put on hold for 10 minutes. I hung up and called back and they never answered, I called several times that evening and several time the next day still no answer. I e-mailed the address on my invoice. I got a call from them, she said that was not a good e-mail address and they did not check it very often. She also said the same one charge was just a hold and she would call my bank if I would give her the phone number, my account number and full name. I asked her about the phone number that no one answered and she said it was a good number and she would check on why it is not being answered. It took almost two weeks to get the hold off my account. End of story!
August 28, 2014