Rated 4.5 out of 5 by 66
Rated 5.0 out of 5.0 by Nash95 GREAT SERVICE AND STAFF
Would highly recommend this hotel. The staff and service were great. If we work in this area again, we will most definitely stay at this facility.
July 26, 2014
Rated 5.0 out of 5.0 by Bear43 Nice place.
Despite being in the final stages of a major remodeling, we really enjoyed staying here and would do it again. The only "inconvenience" was no lamp on the table (they had not arrived yet).
Breakfast was wonderful and the cinnamon rolls beat Cinnabon just not as large. There was good access to the town and train, but very few eating places close by. Not their fault, but Palestine is a quirky town. The nice thing this hotel is not.
July 26, 2014
Rated 5.0 out of 5.0 by JanWrites Right at Home
I have to commend the staff at the Palestine location. From housekeeping to breakfast service to the front desk, everyone made me feel welcome and comfortable.
When I arrived to see remodeling work in progress in the lobby, I felt a bit worried. But NO noise or bother affected my stay. Our room was quiet, spacious and beautifully decorated.
July 23, 2014
Rated 5.0 out of 5.0 by prsharp Friendly Staff
The person checking us in on our Friday evening arrival was very efficient and friendly. The person handling the breakfast presentation did an awesome job of keeping everything stocked and clean.
July 22, 2014
Rated 3.0 out of 5.0 by Gossann King Bed confirmation not honored
When this room was booked online, I requested a room with a king bed. Since I received a confirmation stated (king bed, non smoking) , I assumed it was available. It was never mentioned at check-in that we were being placed in a room with 2 queen beds. When we got to our room and I called the desk to say that we were supposed to have a king bed, I was told at that time that there were no king beds available. I don't understand why my reservation was confirmed as requested if there were no king beds available and/or why it wasn't mentioned at check-in that there was a problem.
July 19, 2014
Rated 5.0 out of 5.0 by Griff123 New and clean
Quiet room and nice breakfast. Pleasant staff. Will return again.
July 15, 2014
Rated 5.0 out of 5.0 by 2457 Hats Off
The whole staff was the best I have even seen. Loved this Inn and will return in November. Very clean, comfortable and a great pool. I have stayed at a lot of Holiday Inns and I think this was THE BEST STAFF I HAVE SEEN. And I mean from the front desk the head house keeper. I can not say enough good things about this Inn. Just keep up the good work.
July 14, 2014
Rated 4.0 out of 5.0 by Sweet Low Need Improvement for Breakfast Area and TV Channel Line-Up Listed
The overall stay was great. However, during breakfast Saturday, 7/5/14 and Sunday, 7/6/14 flies were flying around the breakfast area, over our food and drinks. The TV channel line-up card was not an accurate line-up for the channels that were listed on the card. The channels did not match the shows listed on the card provided in the room and were not offered. The HD channels listed were only available for a few channels. The current renovations did not offer the full amenities such as business center, work out room, conference room.
July 8, 2014