Rated 4.5 out of 5 by 37
Rated 1.0 out of 5.0 by upsetmotherofthebride Nice hotel, but did not give me my specified rooms
The hotel was nice however there was a problem with the room assignments. I was booking 4 rooms for a bridal party. I specifically asked for 4 rooms, 2 adjoining for the girls, and 2 adjoining for the boys, non smoking with queen beds. When the party checked in the rooms were not adjoining, they were not even on the same floor. One room had a king bed, and smelled of smoke. It ended up being a mess and not the happy experience I wanted for my daughter's wedding party and friends.
December 17, 2013
Rated 2.0 out of 5.0 Smelly
We stayed in a non smoking room, but the room smelled of smoke.
Complained about it twice because smoke comes in the room, come to find out the room on either side of us was smoking.
Very very smelly!!!!!!!
December 11, 2013
Rated 5.0 out of 5.0 by Glmitch61 A really greateerience
The rooms were clean,the bed was comfortable, and the value was astounding. What really set this hotel apart from others was the staff. Holiday Inn Express should be very proud of the professionalism, pride of service, and friendliness of the staff at this facility.
December 9, 2013
Rated 2.0 out of 5.0 by Flytuff Interesting and scary
We got assigned to room 202 and barged in on someone sleeping. Then the new room key did not work and we had to make a third trip to lobby to get that fixed. The next morning I noticed a stain on my top sheet. I have photos of everything.
November 22, 2013
Rated 5.0 out of 5.0 by Jean160 Really great Desk Clerk
The lady checking us in was really accommodating and made our experience great. The room was very clean and quiet and we had a really good night sleep on the comfortable bed.
November 21, 2013
Rated 5.0 out of 5.0 by Greid1963 Over and Above the others
I first stayed in a Holiday Inn Express over a year ago and I did it in Palestine TX. I have since stayed with Holiday Inn Express in several other cities. They are all a nice place to stay, but by far the best experience I have had is The Holiday Inn Express in Palestine.
The staff goes over and above to make me feel comfortable. The rooms are extremely clean, and when I slipped into bed that night, it felt extremely comfortable. Like there had been some kind of extra care taken to make sure I felt this way. For some reason I do not get that feeling any where else I stay.
Keep up the Good work !
November 18, 2013
Rated 4.0 out of 5.0 by Magnolia10 Friendly Staff
I checked in late, but was made to feel welcomed by the desk manager. All was fine, but the bed was not comfortable and the A/C was noisy. Otherwise, it's probably the best choice for 3 miles!
October 27, 2013
Rated 5.0 out of 5.0 by David78363 Very nice hotel
Staff was very nice and friendly. Room was very clean and the bed was quit comfortable.
October 22, 2013