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Rated 4.6 out of 5 by 187 reviewers.
Rated 5.0 out of 5.0 by My Home Away From Home in Palm Bay My stay at Holiday Inn Express in Palm Bay was a comfort and joy. I look forward to my next visit. December 12, 2014
Rated 5.0 out of 5.0 by Great servicei The staff at this hotel are excellent. They do anything to make guest comfortable while staying there. They are all to be commended for there excellence and that starts with the manager PK. The guests are most important and the staff is always making sure that any request by guests are handled promptly. December 12, 2014
Rated 5.0 out of 5.0 by Excellent customer service I had the best professional and guest experience at the Palm Bay location. I was tasked with finding a location to hold monthly corporate trainings for my company, and I could not have asked for a more perfect location to execute this. The facilities were immaculate and modern, the staff was hospitable and accommodating, and the room was spacious and relaxing. The thing that stood out far beyond these other features though was the outstanding service provided by the general manager, PK. In all my years of guest experiences, the interaction I had with PK is by far among the most exemplary. He is, in my opinion, the ideal representative of the Holiday Inn and IHG brands, especially due to his willingness to serve and commitment to guest satisfaction. The whole process from start to finish was pleasant, organized and timely, and well-executed. I am thankful someone with such an aptitude for leadership and customer service is responsible for leading the rest of the stellar team. December 11, 2014
Rated 5.0 out of 5.0 by Palm Bay Holiday Inn Express The hotel had a wonderful staff, the room was clean, and the building grounds were well kept. The ease and convenience to Interstate 95 was a plus; as was access to restaurants and shopping. I would recommend to anyone staying in this area. December 9, 2014
Rated 5.0 out of 5.0 by Great Hotel! We stayed here while waiting on paperwork for the adoption of our son. We were essentially camped out at the hotel with a two day old newborn. The staff was kind, understanding and caring. We were fortunate to have such a great place to stay during a very special time of our lives. PK was excellent! December 8, 2014
Rated 5.0 out of 5.0 by excellent hotel Nice friendly staff and the rooms were very clean. December 8, 2014
Rated 3.0 out of 5.0 by Missing Towel I have been charged for a missing towel that I am 100% certain I did not take for I have no reason to. There has never been a time in all my stays at IHG hotels that I have ever taken anything from the room Staff has been slow in responding to my request to credit my account. December 8, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised! Excellent facility. Would absolutely stay here again. December 7, 2014
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