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Rated 4.6 out of 5 by 145 reviewers.
Rated 4.0 out of 5.0 by nice place, but mgr and personell were nice and accommodaing........ decent property - nice room........ hotel appeared full and more help was needed for the breakast room - one person could not keep food supply up for the number of people and do the job efficiently....... therefore, juice machine needed orange juice - scrambed egg container was empty - muffins, sweet rolls and bread needed refiling - and garbage cans were ovrflowing........... as she addressed one issue, others came up - she needed help and this could have been planned for by management......... February 21, 2013
Rated 5.0 out of 5.0 by The best manager and staff If you want to feel like you are special spend some time at this hotel...........It is excellent n every aspect.......We will be back......... February 21, 2013
Rated 5.0 out of 5.0 by GREAT HOTEL! WONDERFUL STAFF, Great breakfast selection. Very nice rooms, Comfortable bed, free wifi. Would definately stay there again! February 12, 2013
Rated 5.0 out of 5.0 by GREAT HOTEL IN PALM BAY FLORIDA The Holiday Inn Express in Palm Bay Florida is one of the nicest hotels that i have ever stayed in. The Management,and all off the staff make you feel like you are home. The rooms are always very clean and fresh. February 12, 2013
Rated 5.0 out of 5.0 by Very Welcomed Staff was very friendly and helpful on arrival. The property and rooms are very clean and orderly.....a very nice stay. February 8, 2013
Rated 5.0 out of 5.0 by Overall a great stay The stay here was nice, room cleanliness and newness were exceptional which makes for a very comfortable stay. The staff was very accommodating. The breakfast was ok, nothing spectacular but it was fuel in your tummy to begin your day. The area is nice,, not far from the beach and some great seafood restaurants. Overall, a very nice, relaxing , overnight stay ..... January 20, 2013
Rated 3.0 out of 5.0 by Very noisy wall air conditioner Two year new facility is very inviting inside and out. Very convenient to Melbourne. Two issues that surprised my wife and I. The rooms have wall A/C units and my wife and I classify our wall unit as one of the most noisy units we have encournted anywhere. Being a newer facility, it would seem that technologically that should not be the case in terms of being at the high end of the noise spectrum unless the units are of low quality. The other issue was the alarm clock would give off random static if you place your cell phone on the night stand. I moved my cell phone under my pillow but at 4:30AM for no reason the alarm clock gave off a burst of static that woke me up. I finally just unplugged it for the duration of our visit. This has not happened previously at other hotels, or at the next Holiday Inn we stayed at. Another issue that could happen anywhere is that the inside of the window was not clean. I had occasion to run into a maid supervisor the second day with a checklist in our room as I returned to retrieve something I had forgotten. She was very nice and instantly said she would have someone clean it. However, why isn't that a daily item to check? Due to many positive experiences at other Holiday Inns, location convenience, and with hope that a different room would have a less noisy wall A/C, I would still recommend it for a second try on our part at the moment. January 19, 2013
Rated 4.0 out of 5.0 by Clean, new hotel. Good reception at the desk, but the evening attendant was extremely rude and kept busy about front desk business while avoiding serving the registered guests. No working alarm clock in our room. Apparently this newer hotel is in the learning stages. I suppose it takes time. January 15, 2013
Rated 5.0 out of 5.0 by AMAZING HOTEL!!!!!!!!!!!!!! I have never had this kind of experience in my any past stays at Holiday Inn hotels. The room cleanliness was outstanding. It looks so brand new that it is hard to believe. January 7, 2013
Rated 5.0 out of 5.0 by The best This is the friendliest, most accommodating place I have ever stayed, and that includes resort and full service hotels costing 10 times as much. I really felt like I was leaving friends when I left. The facilities and accommodations are above average. The breakfast food and quality are well above average for similarly priced hotels. I wouldn't be able to heap enough praise on the staff I interacted with. The beds could be more comfortable, but that holds for the priciest places I've stayed also. The rooms were quiet and the atmosphere was always comfortable and friendly. I doubt that would hold if they were full of rowdy teenagers on a prom night, if they were to allow that. West bound (toward the highway) access takes a little getting used to. One has to make a U-turn that can be trying at rush hour. Only one of the computers was connected to the printer in the business center and there was no sign or notice to indicate which one. I think this was a temporary problem. I don't know if there was a conference center or party room available. It's not a full service hotel, but unless you really need an on site restaurant and bar, or a place to store valuables or firearms, I don't think you'll ever notice. December 31, 2012
Rated 5.0 out of 5.0 by always a great experience the people who work here are the best, very friendly &attentive to your needs. the hotel is always clean and well maintained. we have stayed here 5 times & will definetly always come back December 26, 2012
Rated 5.0 out of 5.0 by Excellent Place to Stay-Great Staff I recently stayed at this Holiday Inn for six nights. I was attending a family member's wake and funeral and this hotel looked to be a reasonably good choice overall(location, pricing, room type,etc). Once I checked in, I realized that I had indeed made an excellent choice.The front desk staff(especially the 3-11pm lady-Holly, I think) went out of their way to assist me periodically with local directions, restaurants, shops,etc The maintenance man was always cheerful and offered several times to assist me if I needed anything for the room. The breakfast was quite generous and offered more choices of well prepared hot food than I usually see in similar hotels- and the lady doing the cooking was a blur of activity keeping everything filled. My room was good sized and clean as a whistle. This hotel works hard to provide a cost effective, first class experience- I will definitely stay here again in the future. December 17, 2012
Rated 5.0 out of 5.0 by Great service. The counter lady and the manager are very customer care oriented. Excellent service. Thank you November 28, 2012
Rated 5.0 out of 5.0 by EXTREMELY GREAT SERVICE AND OF THE UTMOST COURTESY. The owner was very courteous and very accomodating in every way possible. I would highly recommend this location to everyone that I know and refer them accordingly. Thank you so much for your wonderful hospitality. November 28, 2012
Rated 3.0 out of 5.0 by Bed...Yuk! Everything was great about this room and hotel, except 2 things: 1: I thought that every room has a safe, they do not. 2: Very uncomfortable bed, so ruined my stay. November 8, 2012
Rated 5.0 out of 5.0 by Palm Bay Area BEST! I stay overnight in hotels about 160 nights a year. This particular hotel is one of the best overall and by far the best in the Palm Bay area. All of the staff are wonderful, and sincerely want you to have the best experience you have ever had. In particular Tiffany at the front desk and PK the Manager bend over backwards to make your stay a pleasure. October 26, 2012
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