Rated 4.6 out of 5 by 109
Rated 5.0 out of 5.0 by Uschi Unanticipated experience
It isn't often that one finds a gem like yours. As a frequent traveler, I'm in a position to compare qualities of different hotels. In your price range category I rate yours as one of the best. A clean room, comfortable bed, friendly staff and a enjoyable breakfast. Whats left to be said. Thank you.
February 24, 2013
Rated 4.0 out of 5.0 by travelingman99909 great service
My only complaint was I did not receive my wake up call. Other than that, service was very friendly and professional.
February 11, 2013
Rated 5.0 out of 5.0 by ACLS cleanliness of room and breakfast served
The room was sparkling clean with nice fluffy towels. The breakfast had many choices and was served by two ladies who could not do enough to make us feel cared for. Even gave us to go coffees.
January 24, 2013
Rated 5.0 out of 5.0 by mrandmrsdm quiet travel stop
staff is so nice, hotel clean and quiet with several good breakfast choices nearby. as usual the HIX breakfast is a waste for everyone as the quality of items is so poor. If HI read their own reviews they would know most people dislike the breakfast and would rather have a few quality choices.
January 10, 2013
Rated 2.0 out of 5.0 by heathn101 Poor service level
No recognition of Priority club status, check in materials were not prepared, had to request towels as non were replaced, and they weren't brought to the room, we had to go get them from the front desk.
January 4, 2013
Rated 5.0 out of 5.0 by Jlanders Great facility.
We loved our stay here. Only problem was the air conditioner was turned down to 60 degrees by the maid. Much too cold. It was easily solved.
December 15, 2012
Rated 4.0 out of 5.0 by alison333 Quiet,everything worked,felt welcome
I checked into this hotel because the place I usually stay,the Courtyard,was undergoing construction in a very unpleasant way. I was able to get my work done,heat up some leftover Chinese food in the microwave and have breakfast the next day,no problem. I felt valued as a guest and happy to get a decent nghts sleep
November 29, 2012
Rated 3.0 out of 5.0 by BBlu It was just plain
The hotel staff was very friendly and helpful. Also the cookies were very good. However, the hotel had a smell of just being old and smoky from cigerate smoke. The breakfast was not the best. I stay at Holiday Inn Expresses a lot. The gravy was runny, the scrambled eggs were either watery or over cooked (one day there were no eggs) and the omlets were over cooked and crispy. The wall unit AC worked great, however when ever it kicked on the housing unit rattled and made it hard to sleep. Also, the toilet ran whenever someone on the fllor used their toilet. I understand it part of being an old building, but it hinders sleep and has to cost you all tons in extra water fees.
November 25, 2012
Rated 5.0 out of 5.0 by Peter101 Excellent overnight stay
This is an excellent hotel for a proper rest after a long day on the road.
November 19, 2012
Rated 4.0 out of 5.0 by travelingharts39 Update is needed
Most HIE Hotels are very modern and newly renovated, This one should be next on their list. It is smaller than most which is fine. The rooms however, are overdue for an update.
I reserved a king bed room and when I checked in they were all gone surprisingly. I was told that all that was left was two queens. These were not queen beds though. At best they were double beds which at 6' 3" is a little difficult to get comfortable. The room needs to be redone and a new paint job is on order.
November 14, 2012
Rated 5.0 out of 5.0 by dyepg Great stays in Melbourne
Everything about this property was terrific except getting in and out of it. The City of Melbourne has not seen fit to create a turn bay near the hotel, so one has to go past the hotel and make a u-turn. City issues are not the fault of the hotel however. The staff was great - especially Shelley. The rooms are very clean and amazingly quiet. Brand new TVs were nice and air conditioners that work perfectly were also a pleasure. I'll definitely stay at this property on my next trip!
November 11, 2012