Rated 4.0 out of 5 by 83
Rated 1.0 out of 5.0 by NASCARFIREFIGHTER worst customer service ever!!
see previous comments about the desk staff and poor service
July 9, 2014
Rated 1.0 out of 5.0 by CJ73965 Bad Breakfast Service
The lady in charge of the breakfast buffet didn't seem to want to be there much more do anything for the guests. There was hardly any food. She would not replenish the supplies, instead she would chat with other staff. Never again would we stay there. We were always delighted with good breakfast from Holiday Inn Express, hence we always choose to stay in one. This was the first time in Palm Coast and never again. In addition when we asked for towels, the front desk clerk always seemed to have a problem about giving them out. She makes comments like these are our last ones ( then she better get some towels washed). We did not get our room cleaned, we just put out our soiled towels then get more from the desk, but they don't even want to give us new towels for the day. We stayed there 3 days and they expect us to use only 1 day worth of towels.
July 3, 2014
Rated 5.0 out of 5.0 by Trish0105 Super comfy bed and pillows
Exceeded out expectations. The room was large, bed and pillows comfortable. The TV was nice and big. We enjoyed the mini-fridge and microwave. The room seemed new and clean, as did the rest of the hotel. It was very close to Flagler Beach and we enjoyed eating at the local restaurants.
July 2, 2014
Rated 5.0 out of 5.0 by Hermyis8 Exceptional visit
Excellent location, professional and friendly staff. Easy access to beach. Look forward to staying again.
June 19, 2014
Rated 5.0 out of 5.0 Very comfortable bed and service
Very nice and clean room. Excellent service. Finding the hotel was a bit tricky, but with the help of a man that said he also lived in Michigan was able to get to hotel. The sign at the street to the hotel was a little small and cover by shrubby and branches. The hotel set back behind taller hotel.
June 17, 2014
Rated 5.0 out of 5.0 by GoHerd70 Palm Coast
great place to stay and relax. they treat you with respect.
June 14, 2014
Rated 5.0 out of 5.0 by ana_c Great service
I book online 5 minutes before to arrive to the hotel. When I arrived the receptionist was waiting with the room cards and the papers ready to sign. One of them offer his help to carry on our staff. The breakfast was great. I usually use Holliday Inn as my best choice. This one was one of the best experience. Thanks!
June 10, 2014
Rated 4.0 out of 5.0 by trainman327 Good Place to Stay on the Florida East Coast
I stayed here on my IHG Club Points. I enjoyed my stay. My only complaint is that the refrigerator does not have a freezer section.
June 10, 2014
Rated 5.0 out of 5.0 by Local164 Beautifully upgraded
Very pleasant front desk personnel. We were greeted like we were valued guests, not just somebody off the street.
June 9, 2014
Rated 5.0 out of 5.0 Awesome place to stay!
I have traveled to many states and countries during my business and vacations. This hotel rates tops on my list. It is close to some of the best seafood restaurants and cleanest beaches in Florida. You all come down and visit a spell, you will enjoy it.
June 3, 2014
Rated 5.0 out of 5.0 by ju44 Just like new hotel.
Great place to get good night's rest. Recently renovated
Like new. Near lots of places to eat.
June 3, 2014
Rated 4.0 out of 5.0 by tennesseegal08 Clean and comfortable
We picked this hotel as a stopping point between our hometown and a cruise terminal. It was overall great! The front desk was not manned greatly when we checked in and had to wait a while to check in, but otherwise, it was a perfect stay.
June 2, 2014
Rated 5.0 out of 5.0 by Nikki010 Clean and Comfortable
Clean and comfortable room for a two day stay for a function also held at the hotel. Microwave and mini-refrigerator in room.
Hot/cold buffet breakfast provided - not just cold cereal.
Room had a nice workspace and WiFi was solid and strong the entire visit (very important to me).
May 31, 2014
Rated 5.0 out of 5.0 by chief701i Great stay
Hotel was everything we expected.
Breakfast and wireless internet a huge plus for us.
May 31, 2014
Rated 5.0 out of 5.0 by South Georgia Girl Great Hotel!
The HI Express at Palm Coast is a beautiful facility - well decorated and comfortable in all respects. The staff was courteous and helpful. The breakfast was excellent. The rooms are comfortable and relaxing. Apprecfiated the wi-fi service. Would definitely stay here again if I visit in the future.
May 30, 2014
Rated 4.0 out of 5.0 by Kimberlynn Friendly Staff and Clean Room
Very nice stay. Friendly staff. Clean accommodations. Will definitely come back.
May 30, 2014
Rated 5.0 out of 5.0 by kk2014 Nice hotel
Great staff, very helpful, quiet, nice rooms. A+++++ Will stay here again when we get back to this area. Close to 95 and beach.
May 20, 2014
Rated 5.0 out of 5.0 by Robbo174 Nice hotel, but minor problems
The hotel was excellent with one exception. I experienced problems with the door locks in not one but two room. The first room the door would not lock at all, and the second it too several swipes of the key to get the door to open. Management said, on another review site, they are in the process of working on their door locks and it was an unfortunite issue. Everything else about this location was great. Staff was very friendly and helpful.
May 18, 2014
Rated 4.0 out of 5.0 by vernon24 Nice rooms
They have done a nice job on remodeling the hotel. The only problem that I had is that the curtains are too small for the window area. You can not block out the lights shining into the room at night.
April 28, 2014
Rated 5.0 out of 5.0 by Joe B from NJ Resort Experience - stay here!
This Hotel is so nice, and is so close (3 miles) to the beach, that a person/couple/family could actually stay for a vacation. Clean hotel, only about ten years old, I'm told. Decent pool area. Extremely nice staff. And great value. Pleasantly surprised to find all this at an Interstate 95 exit. Lovely area as well.
April 17, 2014
Rated 5.0 out of 5.0 by Buckeye27 Great stay for travel
Awesome staff. Thank you Megan and corollyn for setting me up with the perfect stcp. When you get treated like that it makes your stay much worth it. A very nice motel and would tell anybody to stop if passing through. Will stop again, woodys is ok BBQ near propert. Go on into beach, food is awesome.
April 4, 2014
Rated 5.0 out of 5.0 by FMcowboy Great stay, newly renovated, and WOW
They recently renovated the place, and it is GREAT. Staff was friendly, and the breakfast help was always there making sure everything was neat and clean. I'd highly recomment this place. My only suggestion is that they need to have a container to collect plastic soda bottles to support recycling.
March 27, 2014
Rated 5.0 out of 5.0 by business travel .. Service
Megan, who greeted me and assisted as needed, was great
March 27, 2014
Rated 5.0 out of 5.0 by dremarie Beautiful!
This was a beautiful facility and obviously newly renovated. HIE is our hotel of choice when we are travelling and this is one of the nicest we have ever stayed in!
March 7, 2014
Rated 1.0 out of 5.0 by Bass River Bill CHECKED OUT!
Building under construction. Dust, dirt, strong solvent fumes, generally unhealthy and noisy. All totally unnecessary, contractor amateur, hotel staff oblivious.
Hotel owner needed to take charge and give contractor the boot.
Gold Elite member, former Holiday Inn Corp. employee and Facilities Manager for multiple properties
February 11, 2014
Rated 5.0 out of 5.0 by michael09 getting away from the snow
always nice people, remodeling almost complete, nice breakfast area, close to restaurants, goldf and the water.
February 5, 2014
Rated 2.0 out of 5.0 by buffypa bad locks on doors
Very dis appointed with room. locks on door nor working properly. Overspray paint on all bathroom fixtures,
January 23, 2014
Rated 4.0 out of 5.0 by OpusAsdf Nice hotel
Everything about this hotel was average. We booked a suite and were disappointed at the placement of the TV in the room. Their suites have a love seat that turns into a bed and for some odd reason they place the TV in front of the beds on the opposite side of the room instead of in front of the couch as other chains do. The other item that bothered was the lack of a Bible in the room.
January 16, 2014
Rated 5.0 out of 5.0 by bcufan awesome
Even with renovations this hotel was awesome great staff.
January 14, 2014
Rated 5.0 out of 5.0 by Coffee Snob Perfect for my traveling needs
This HI Express is conveniently located off of I-95 and close to shopping and restaurants. My party of 3 was participating in the Palm Coast Half Marathon and could not have a selected a more perfect property for our needs. It was comfortable, clean and very affordable. The staff was super friendly and allowed us to have a late check out so that we could come back to the hotel and shower after the race before we hit the road to come back home. I would definately stay here again.
January 8, 2014