Rated 4.4 out of 5 by 229
Rated 1.0 out of 5.0 by Blue94 Dirty, Rusted Hotel with Horrible Customer Service
The Hotel was dirty and had multiple locations within the room and around the hotel with rusted out areas. The carpets were filthy and bathrooms dirty. When issues were brought up to management, no one cared to offer up a possible solution or to even approach us to address the matter. Definitely would not recommend!!
July 27, 2014
Rated 5.0 out of 5.0 by Onetigerlily excellent service, convenient
This was a spur-of-the-moment beach getaway.. hotel was clean, well maintained, wonderful staff, and free breakfast!
July 27, 2014
Rated 5.0 out of 5.0 by Bob Wx service
This was the last stop on my return to home in Palm Beach County and every thing was excellent. My spouse enjoyed the balcony and view of the beach. we both enjoyed the sunset and the sunrise.
July 25, 2014
Rated 5.0 out of 5.0 Vacation Traveler
Staff was super friendly! View and room was great! Easy to find! Great parking! If your ever in the Daytona Beach Shores area stay here!
July 24, 2014
Rated 4.0 out of 5.0 by Lucky619 Wonderful front desk staff. Judith and Maggie were very friendly and accommodating.
My wife and I enjoyed our stay. One of the problems was our king size bed creaked and the pillows were very hard and uncomfortable. My wife had said before we arrived how much she enjoys the Holiday Inn beds and pillows for a good night sleep unfortunately this stay was not the best experience. Hopefully it will be better the next time we arrive for a stay because we do love the Holiday Inn brands.
July 24, 2014
Rated 5.0 out of 5.0 by Cuffs7999 Excellent property!
All rooms ocean front. Very friendly staff. Meghan front desk manager let us park and enjoy beach before we checked in. Very clean . No issues while we were there. Can't wait until next visit!!!!
July 23, 2014
Rated 5.0 out of 5.0 by Scooter1045 Great weekend getaway
Enjoyed our stay very much! The staff was awesome! Thank you so much!
July 23, 2014
Rated 3.0 out of 5.0 by Scott12345 Poor Customer Service
Breakfast was support to start at 6:30 and was no ready until about
6:50 . We were leaving after one night of stay to return home so we got up early to start our long drive home and had to wait for breakfast to be set up. We arrived early for our check in and told room was not ready. I was told their were 3 people ahead of us waiting on rooms to be cleaned and it took about 2 1/2 hours before our room was ready. The lady at the front desk was not very friendly. On our trip we stayed at 3 other Holiday Inn Express hotels and this was by far the worst for customer service that we experienced. I was not recognized as a IHG Rewards Club Member
At this location.
July 19, 2014
Rated 5.0 out of 5.0 by Brian's girl Absolutely Perfect!
This was my first time staying here, and I have to say that this is probably the BEST hotel I've ever stayed in. The staff was so nice, and very accommodating. We wanted a room on an upper floor overlooking the ocean. The front desk manager did some arranging and we ended up on the top floor. The view was spectacular! The free breakfast was hot and filling with some good choices. The pool was clean, and not too hot. The hotel had it's own beach access. The rooms were beautiful, and the beds were very comfortable. The hotel is close to the boardwalk and the lighthouse. There are plenty of shops and restaurants close by. It's the perfect location for the ultimate beach vacation!
July 18, 2014
Rated 5.0 out of 5.0 by silvestral Fabulous Location
We'll be back:) Great view- nice- clean- reasonable.
But the LOCATION is perfect for our short weekend getaways! Maggie- front desk manager is OUTSTANDING as is Bobby FD attendant:) Thx for making us feel welcome!
July 16, 2014
Rated 5.0 out of 5.0 by GFTD Excellent stay as usual
Great location, excellent staff! Another wonderful stay in Daytona Beach. Definitely will be back and will stay here again.
July 15, 2014
Rated 1.0 out of 5.0 by Familyvacation2 Disappointing Visit
We checked in and went to our room where we found a white substance down the bed skirt. The front desk moved us immediately to a new room. Although the next room had long black hairs all over the bathroom counter, the bathroom floor, the shower and even on the towels. We received new towels but then noticed the AC unit was leaking so the majority of the carpet in our room was soaking wet extremely gross to walk around on. We notified the front desk about this issue. They sent someone up to look at the problem instead of moving us again they decided to just come work in the room while we still occupied it. Had to ask them to leave because we wanted to rest. I was told at the end of our 5 night stay the we were not moved from this room because we only had 2 nights left of our visit. Extremely disappointed with our visit. Did not think Holiday Inn had poor service this location proved me wrong.
July 15, 2014
Rated 5.0 out of 5.0 nice view..
Best view in daytona shore.! Great location, best beach..
July 14, 2014
Rated 5.0 out of 5.0 by rawloo Relaxing
We loved our room and the beach. Everyone was very helpful. The view was breathtaking.
July 14, 2014
Rated 5.0 out of 5.0 by Misscpa Great hotel right on beach!
We stayed here for one night on our way to Orlando. The room was nice and all rooms have a balcony overlooking the beach. The hotel is right on the beach, not a long walk at all. The beach was not crowded on the Saturday before 4th of July.
If you are looking for a quiet beautiful beach this is the place to go. If you are looking for things to do, note that this is not on the boardwalk so you will have to drive.
July 13, 2014
Rated 3.0 out of 5.0 by blueeyes218 Great Ocean View and Access To Beach
Stayed Friday and Saturday night for part of family vacation at beach. The view from the room was amazing. The pool is clean and not crowded. Beautifully lit at night with changing colors. Pillows and Sheets were soft, especially after spending days at the beach in the rough sand. Walk out back of hotel right onto beach. Complimentary breakfast with lots of variety and healthy options in addition to the traditional favorites like biscuits and gravy. Plenty of seating room too. Very nice stay with lots of great memories. All rooms have ocean view. Will visit again!
July 10, 2014
Rated 5.0 out of 5.0 by GMSPIKE GREAT LITTLE PIECE OF HEAVEN......
AWESOME VIEW, GREAT STAFF THAT MADE YOU FEEL WELCOME...BREAKFAST INCLUDED, NEVER REALLY HAD TO LEAVE THE HOTEL FOR FUN IN THE SUN....WILL RETURN ASAP!! GREAT WEEKEND.....
July 9, 2014
Rated 3.0 out of 5.0 by Cat from Minnesota Great views, good room for price
Absolutely loved the view of the beach in the back and river in the front! Maid service was excellent. Room could have used more supplies in the kitchenette such as cups, etc. Given the humidity in Florida, you would think the motel would invest in better exhaust fans in its bathrooms. Given that my kids have asthma, I specifically asked when booking if the property was completely smoke-free. Motel assured me that it was. However, guests smoking on their balconies around us spoiled a few nights of ocean-gazing for us. Guests and staff also smoked in front and on exterior hallways. Elevator service was slow because there is no service elevator, meaning guests share elevators with staff hauling supplies up and down. Overall, a good value for the price.
July 9, 2014
Rated 5.0 out of 5.0 by lisa255 Met expectations, no real problems
Great location, good value, rooms updated- bathroom had some minor wear issues (black in grout near tub, etc) room had some minor wear issues but nothing that would make me not go back. Mini fridge and microwave - fine for a shorter stay - would probably want larger room for longer stay. Pool good - would liked to have had sliding glass doors to balcony so could enjoy view, I did not know there would be just a window to view and solid door to outside. Staff was nice - no real complaints.
July 6, 2014
Rated 1.0 out of 5.0 by Hog421 Hotel is dated and very dirty
We stayed July 25 thru July 28 and found dirty bed sheets in the first room. The manager moved us to another room it wasn't much better. Maggie was the manager and said since I paid for this in advance there wasn't anything she could do about a refund she did attemp to move me to another location but they was full.
A/C doesn't work well either.
The last night we stayed the hotel ran out of wash clothes.
For a two bed with four people they only give you three towels and wash clothes.
Way over priced for this hotel
Stay away from this hotel period!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
July 5, 2014
Rated 4.0 out of 5.0 by Celisa Great staff
My husband and I really enjoyed our stay. We were always greeted by staff every day; especially Baldi. I would recommend this hotel to others.
July 4, 2014
Rated 5.0 out of 5.0 Friendly and Helpful Staff!
Every single employee at the Holiday Inn Express was friendly, helpful and motivated to serve the guests. The room was cleaner than many rooms I have stayed and the breakfast was great.
July 3, 2014
Rated 5.0 out of 5.0 by STL Family Vacation Great stay!
While on vacation we decided to extend our stay and additional day. Due to issue at our current hotel we decided to try another location. Fould this hotel and were we ever glad. Wished we had stayed here during our entire vacation. Friendly staff, clean and comfortable rooms, free parking, breakfast, and on and on.
June 30, 2014
Rated 3.0 out of 5.0 by frhte not the normal
I was not impressed with this hotel. Holliday Inn Express is usually very nice but this one fell short.
June 27, 2014
Rated 5.0 out of 5.0 by tt hairdo on the beach
Weenjoyed the location.It is on the beach away from the most hetic part of daytona.The hotel was clean and the staff could'nt have been any nicer.The breakfast was wonderful.The desk gave me a promotion code for extra points.I could not find where to enter it ,so here it is DABAA06AA52.Sure hop you will honor it and give us the 1,000 extra points.We will be back!!!
June 26, 2014
Rated 2.0 out of 5.0 by Stay ofter at Holiday Inn Usually a great place to stay, but not this time!
Difficult to understand how H.I. allows more people than what would seem normal for a standard room. Too much humanity in one room, seven people! Very Noisy! If you are going to allow that to happen then seclude them on the floor with no neighbors. It made what should have been a pleasant experience, an unpleasant visit when we had to listen to balcony door banging, entry door banging and what seemed like kids bouncing against the walls.
June 22, 2014
Rated 1.0 out of 5.0 by Disgusted 200 Horrible housekeeping
The room appeared to be cleaned upon entering, however, once the bed linens were turned down for the night the sheets were VERY SOILED. Management was quick to document the soiled sheets and replaced all linens. Housekeeping continued to be of very low quality for the remainder of our stay. Basic supplies were not replaced (e.g., toilet paper). Front desk staff friendly and accommodating, but did not make up for the horrible and unsanitary conditions left in the room by the housekeeping staff. After this experience I will never trust the cleanliness and quality of hotel linens. The air conditioner did not adequately cool the room which left nothing to combat the musty smell.
June 21, 2014
Rated 2.0 out of 5.0 by LA 44 Short summer stay
The only problems I experienced were:
1). When showering, the bathtub drained very slow - despite re-positioning the tub drain
June 21, 2014
Rated 5.0 out of 5.0 by ChiMom BEST QUIET BEACH HOTEL
The hotel staff are so kind and helpful. Every person I encountered was nice. I was impressed with the attention to cleanliness. The guy in the lobby mopped and swept the lobby, stairs and elevator continuously for 2 days. The price was more than I wanted to stay, but it was worth it! If I return to Daytona Beach this will be where I stay. Breakfast with bacon was the BEST. Thanks HI Express!
June 19, 2014
Rated 1.0 out of 5.0 by MBaton Rouge Holiday Inn Experience
I will not return to this hotel. The room was not acceptable. The room felt consistently humid. It was difficult to enjoy my stay due to the dirtiness of the room.
June 19, 2014