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Rated 4.2 out of 5 by 198 reviewers.
Rated 5.0 out of 5.0 by Great Service After staying here for the last several months, I must say it is great to finally find a good hotel that truly appreciates my patronage. In particular, Daniel has been over the top, in helping with reservations, and any other particular needs, that occur while I conduct business in the area. His positive attitude, cheerfulness, and professionalism, are the perfect blend for the customer's experience, and the hotels success. It will have me, coming back to this hotel, when ever I'm in the area, work or pleasure! Thanks for everything, February 26, 2015
Rated 2.0 out of 5.0 by flickering and banging This HIE has some big problems. In the main lobby there are fluorescent lights in the ceiling in addition to the normal lights. The normal lights illuminate the lobby and breakfast room just fine; however the management deems it necessary to turn on the fluorescents during breakfast. Unfortunately there are fans right below the lights, which creates a terrible flicker. Amazing that they don't see it. The main entrance automatic door bangs open and shut constantly with no one there. Again, why doesn't management fix it? If you can't sleep and go out into the lobby to read, there is both music playing and a TV blaring an infomercial. If you ask the front desk to turn the TV off or even just mute it, they refuse, citing "corporate policy", even though you are the only guest present. February 26, 2015
Rated 5.0 out of 5.0 by Comfortable room and great service This hotel always gives us a pleasurable visit. Impressed with the front desk staff, and the staff that cleans the rooms and all the areas associated with the hotel. We were pleased to get into our room early. And check-out is easy. February 24, 2015
Rated 5.0 out of 5.0 by Perfect for business trip Very accommodating in every sense and ideal for a business trip or layover. Staff, pool and breakfast all highly recommended. February 23, 2015
Rated 1.0 out of 5.0 by Needs renovations This hotel may have been nice in the 70's but hasn't been painted or replaced bedding since February 21, 2015
Rated 5.0 out of 5.0 by Enjoyed Stay Enjoyed our stay and staff was very nice. Clean rooms and pool area nice. February 19, 2015
Rated 3.0 out of 5.0 by Loudest Air Conditioner I've Ever Experienced The bed was very comfortable and the room was clean and well maintained. The air conditioner was the loudest I've ever experienced, would only go down to 70 degrees and woke us up throughout the night whenever it kicked on. The second night of our stay, the mini fridge started to make so much noise in the middle of the night that we had to unplug it. Also the television was on the smaller size. When we checked out, I mentioned the air conditioner and refrigerator to the manager. She said that they were both old and that the refrigerator was recycling which takes quite a while. We are IHG Rewards Club members and go to Palm Desert each Valentines weekend, however we will not return to this Holiday Inn Express. February 18, 2015
Rated 4.0 out of 5.0 by Windy a/c A/C unit was either on full blast blowing right across adjacent bed or off. These wall type units are just annoying- central heat/a-c is the only way to go. I will not be staying in another Hotel/motel that has these type of cheap and noisy units! February 18, 2015
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