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Rated 4.1 out of 5 by 304 reviewers.
Rated 5.0 out of 5.0 Nice hotel. I always pick this hotel as my first choice when working in the area. Everything about it is nice except the in room Internet. It's terrible. Less than half of one Meg speed. Unusable. February 8, 2016
Rated 3.0 out of 5.0 by Outstand breakfast buffett Not the best HI Nhhtfffannene. bbebe nnenene nenene nennened nenenen dndndndn mn enene smnsm fmnfnf nrnr dfnndns snfmnnf February 6, 2016
Rated 3.0 out of 5.0 by Waning Hotel I have been a guest of this property an average of 15 days per year for the last 15 years. Sadly it is a victim of cost-cutting measures. At least the breakfast staff is still spot-on. February 4, 2016
Rated 2.0 out of 5.0 by Below average stay experience 1. Breakfast area is very small - much smaller than other Holiday Inn Express (HIE). Out of the 2 days, I had to remain standing for a good 15 minutes with food in hand. This is not the morning experience that you look for especially when you have kids with you. 2. The people working there seemed nice and willing to work with what they had. I would expect the front desk to be a little more friendly though. 3. The bathroom shower had hot water and cold water flipped, i.e. cold side of the faucet was giving out hot water and vice versa. 4. There are restaurant options around the hotel, which is good. 5. The rooms were decently clean. February 4, 2016
Rated 2.0 out of 5.0 Holiday Inn Express my experience was not a good one. tub was plugged, light didn't work, volume on tv didn't work. the room was stuffy and moist was my feeling. The counter staff was not pleasant or helpful. the breakfast was not good, actually pretty bad-maybe the coffee was good and that was it. One good thing, the lobby has water available to all. February 3, 2016
Rated 5.0 out of 5.0 by Great Staff Overall love staying at the Holiday Inn Express, rooms are clean February 2, 2016
Rated 5.0 out of 5.0 by HIE Palm Desert Hotel looks nice from the outside when you pull up and the inside looks fine also. The rooms look remodeled and clean. The breakfast area had plenty of choices of food items and was well stocked. 24 hour coffee and tea was available. The pool looked nice but we did not use it. It was winter when we stayed. Daniel, the front desk clerk was more than helpful with all our needs. He is an excellent ambassador for the IHG corporation. February 2, 2016
Rated 4.0 out of 5.0 by Staff effort My wife and I would like to congratulate, and bring to your attention, the ability of the lady that arrived on or around January 26 who appeared to be bringing direction and enthusiasm to staff in and around the lobby area. A fine employee doing a tough job. February 2, 2016
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