Rated 4.2 out of 5 by 113
Rated 5.0 out of 5.0 by mdml clean and comfortable
i had a very nice stay for five days.The staff were all very friendly and the room was very clean and fresh looking. on the beds were two pillow choices so that was nice to see. the free breakfast was really good with many choices including a pancake machine.
July 28, 2014
Rated 4.0 out of 5.0 by Pumpkin patch Nice hotel with great value
Stay at this hotel usually once a month. Comfortable rooms, adequate breakfast, friendly staff.
July 25, 2014
Rated 4.0 out of 5.0 by LRSilva My Palm Desert Experience
Overall I say it was a good stay.
As a Platinum member, I was disappointed that at this particular site, there was no "welcoming" goodie. I guess I am spoiled. I always get a "goodie bag" with a water, cookie or some kind of snack. No big deal BUT for me it makes a difference.
The room was super clean, and the staff was attentive and friendly. The site has two shuttles. It was also disappointing to find out that the shuttles were to be only use to take and bring people to and from the Betty Ford Center. I needed a ride to another location only 1/2 mile away and could not accommodate me...needles to say my so call Elite status did not make a difference at all. This in particular does not make sense to me...may be someone needs to take a look at this issue.
That is all... Thanks
July 22, 2014