Rated 4.1 out of 5 by 271
Rated 1.0 out of 5.0 by YJJKM3 Holiday Inn Express Palm Desert, CA ~ Stay Away
Less than desirable accommodations and unsatisfactory resolution by manager.
November 22, 2015
Rated 4.0 out of 5.0 by Roadster_29 Fair value for the money
Nice , clean hotel in a good location in Palm Desert. Room was quite, neat and the beds were good. Had a problem regulating the A/C but it really cooled the room!! All in all a pleasant stay
November 19, 2015
Rated 4.0 out of 5.0 by Karinb Needs some upgrades
Van drivers excellent and very timely as they shuttled our group to and from HBF
Pretty exterior and the lobby is nice Friendly staff.
Renovations on one wing underway.
Room on 1st night was at end of hallway on first floor and no windows were operable for ventilation (and probably safety reasons) I requested a room change and the staff was very accommodating for second night and through my stay.
Room 336 was stuffy, and A/C unit did not offer just a fan for air circulation. AC noisy. Light on porch does not shut off and room darkening curtains don't meet fully. Bathroom light attached to fan and quite noisy, with dim light. Didn't use shampoo or conditioner- Soap was pretty melty! Carpet is just plain gross.
Workout room-Yikes The Elliptical trainer was on its last legs, rattly and noisy to use The over sized TV was too big for the room- and way too close to the 3 machines there No free weights. Appreciated the water and towels. Pool poorly maintained with leaves floating everywhere. Elevator made very creaky noises.
Food- I may have missed it, but there were no gluten free carb options other than yogurt (which I can't eat)- appreciate the peanut butter and jams for the bagels I purchased at grocery store. Good coffee.
Charlene is a gem- so friendly at 4 AM while I waited for my taxi. She gets a gold star.
Yellow cab didn't offer the 10% discount on my first trip- I was told to ask for it on the airport trip and it was then offered. Should be a posted sign to let us know.
November 9, 2015