Rated 3.7 out of 5 by 7
Rated 5.0 out of 5.0 by SharnW Nice Hotel
The staff are very helpful and friendly. I had a room with a hot tub which was extremely relaxing. The breakfast is kept fresh and hot. Definitely will stay at this location again in the future.
May 15, 2013
Rated 5.0 out of 5.0 by RMTZ excellent service
we really enjoyed our stay. when I first called and booked our room Mrs Karyn was the best, she was really nice and even upgraded our room for same price. we drove from dallas and she called on the way to make sure we were ok and to let us know she was waiting on us. our room was really nice and clean. our kids loved the indoor pool and every morning they have the best breakfast . my favorite were the cinnamon rolls, wonder where I can get some of those. Taylor was really nice in explaining our rewards program and even answered all my questions and the day of checkout made us feel very special and asked us to please come back and visit him . you really don't see this kind of service in big cities. I will definitely stay there next time we go visit my father in-law who lives in Pampa. thank you all so much for really making our stay very, very enjoyable!
May 1, 2013
Rated 2.0 out of 5.0 by disgruntledguest Bad policies/employees
Charged extra night fees for checking out at 11:15 am. Lost reservation. Charged different rate than what was quoted. Rate change in middle of week with no notice. Not prompt in request to email receipt for stay.
February 6, 2013
Rated 5.0 out of 5.0 by dgbtex Exellent
Great stay for pampa texas. Very nice indoor pool.
January 28, 2013
Rated 5.0 out of 5.0 by Saurabhgoyal Very comfortable
A newely constructed place with a good layout of room. The beds are very comfortable, cleaned properly and staff is very helpful.
January 20, 2013
Rated 1.0 out of 5.0 by oka1sws Poor service
I have stayed at this hotel twice now with the same result. Bedding is very uncomfortable. The sheets are stiff and like fine sandpaper. The pool and spa were closed on both stays. Spoke with the staff about the pool and they had no response. Hotel seems to be booked full with oil field people and the impression I get is the staff doesn't care whether you stay there or not. Breakfast is served early 5 am for the oil field persons, therefore by 7am is no longer fresh (stiff dryed out eggs and omelets, gravy stiff like mud.
December 7, 2012
Rated 3.0 out of 5.0 by stevemi Great maid service!
Great maid service but the management/desk people was difficult to deal with.
November 12, 2012