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Rated 4.5 out of 5 by 136 reviewers.
Rated 3.0 out of 5.0 by Great Customer Service...but overall stay The man that checked me in was very polite. His customer service was excellent. Now getting to our overall stay was horrible. The 3rd floor felt like a sauna. The AC in the room did not work properly. It was loud, and even when you lower it down to the lowest setting it was still not cool. The room also had a scent as if the ac has not been used in a very long time. This is by far one of the most uncomfortable stays I have had at a Holiday Inn franchise. As far as breakfast, the lady in this department was very friendly and welcoming. She displayed great hospitality. So although my sleep was bad, she was able to give us a laugh to start our day. The morning staff was no where to be found upon officially checking out. June 29, 2015
Rated 5.0 out of 5.0 by Best Hotel in Paragould Friendly Staff, Clean Rooms, Good Location! If you are going to be staying in Paragould, this is the hotel to stay at! June 29, 2015
Rated 5.0 out of 5.0 by RTFL Bike Tour - Overnight Stay This is a fairly new property, so everything still look's new and well maintained. The 2nd floor room was quiet and the bedding was comfortable, like all Holiday Express hotels. I like the combination of both firm and soft pillows, with the labels. The shower water pressure was a bit low and the temperature as hot as you would like. Bathroom has plenty of room. Bathtub/shower is average size, which is plenty. There is a good, newer mexican restaurant next door. Other restaurants are within 1/4mi walk. Outdoor pool is average size. June 23, 2015
Rated 2.0 out of 5.0 by So-So We were in town for a softball tournament and booked last minute. The room was clean, Check in was a little problem-matic but once everything was squared away it was ok. The Beds were sagged in the Middle, and not very comfortable, And the Free Breakfast was just So-So, Luke warm Biscuits, Burnt Bacon, June 23, 2015
Rated 4.0 out of 5.0 by Email request for a review Breakfast was okay but nothing very healthy. Also no air conditioning in the halls. June 18, 2015
Rated 4.0 out of 5.0 by Excellent bed and great breakfast The hotel was very clean and the room very comfortable. The hotel was very busy but the staff was very courteous even though there was some mix up with my reservations. I would definitely recommend this hotel June 18, 2015
Rated 5.0 out of 5.0 by Best beds in all hotel chains Signature cinnamon rolls are the BEST! Joy is a sweetheart and really cares about the guests. All staff are very friendly and welcoming, no matter what time of day you arrive. June 17, 2015
Rated 5.0 out of 5.0 by Good Value I must say that overall I did enjoy my stay. The staff was helpful and the rooms were clean. This is very important to me since I stayed at another hotel in this small town and I was not happy, but due to the fact that there were no other hotels that were vacant, I had no choice but to stay and only shortened my stay to 1 day instead of 3 . If the rooms/hotel does not look clean, I would not stay. I plan to keep coming back at least 5 times per year and I know that this is the hotel I will stay at. June 9, 2015
  • 2015-07-06T10:44:42.365-05:00
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