Rated 4.0 out of 5.0 by Goonhandtech 3 Nights
Due to work, had to keep checking in. Fresh Popcorn and lemonade every night. Staff was EXCELLENT!! They recommended some good delivery choices. Highly Recommend!!
June 9, 2013
Rated 1.0 out of 5.0 by Happle Smelly room
My first time out to a holiday inn express was a huge disappointment. The room had a horrible stench, and the walls were pitted with holes and marks. I requested another room, and was not able to be accommodated. The manager's solution was to " spray something in the room". I will not return
May 29, 2013
Rated 1.0 out of 5.0 by 54Mike Paramus
I had to change rooms because the airconditioner was loud. The front desk ckeck clerk seemed a bit annoyed at my request, but gave me another room on another floor. When I returned from my evening out, I found that the clerk put me in a room surrounded by a bus load of high school seniors. They were all over the halls going from room to room. I'm almost 60, and there was too much noise and action for me. I went to the fromt desk to find another room, and the only room available was by the highway with very loud road noise. I check out of the hotel at midnight and drove about 15 miles to another Holiday Inn. I have to question why the front desk clerk would relocate my room to an area surrounded by a bus load of high school students. If he didn't know, he's a poor clerk, if he did know, he has bigger problems.
May 27, 2013
Rated 5.0 out of 5.0 by Bruce8111 Great staff
All the staff treated us like royalty. Older building but must have been remodeled and they have kept it up. Even thought it at the interestion of 4 & 17 it was quiet. Entry off of 17 is hard and I found going out the back street to Farview was the best way to get in and out. Over all the 8 day stay was great.
May 26, 2013
Rated 1.0 out of 5.0 by Bob16221 Indiferrent staff
One of the worst stays Ive had at a IHG property. AC did not work in the first room I was given. A like room was "not avalable" and was offered a diferent room for a reduced price. But the reduced price was only given for one night and not the 2 nights I stayed there as was agreed on. The shower head was clogged and was not fixed after bringing it to the attention of the staff. The answer i was givin was it would work if I used it in another spray pattern. It was raining the whole trip and the staff utilized all the parking close to the doors. The house keeping was poor, trash was not taken out, carpet was not vacuumed and the bathroom was not cleaned very well.
I stay as much as 250 nights a year in hotels fo business. All in all this stay reenforced my decision to reduce my preference of IHG properties from #1 to 3rd choice.
May 14, 2013
Rated 3.0 out of 5.0 by EDGuest Need a Car
This property was very well-managed and clean. The complimentary breakfast was well-stocked and some hot items varied daily. Our only issue was accessibility to the city without a personal/rental car. A trip to the bus stop was $20. Due to its highway location, it is not possible to walk; a car (or bigger budget for transportation) is necessary.
Next time, we will stay at a property with a shuttle or more easily accessible to Manhattan.
May 14, 2013
Rated 4.0 out of 5.0 by AGTrav Great service!!!
I've stayed here a few times and the staff and managers have been very helpful. Clean rooms and bathrooms. Will definitely stay here again.
May 10, 2013
Rated 5.0 out of 5.0 by Remote Great Staff
We were traveling for three weeks and most nights were able to find a Holiday Inn Express to stay in. We stayed in your Inn for seven of those nights and found your staff to be the most helpful and courteous. Only complaint we had was no electrical outlet close to a mirror outside of the bathroom so one could be doing hair, etc. while the other person was using the bathroom.
May 8, 2013