Rated 4.1 out of 5 by 89
Rated 3.0 out of 5.0 by gattaccio Need remodeling
Need modernization work to have a better, cleaner look, bathroom very small compared to other high properties
July 27, 2014
Rated 4.0 out of 5.0 by awt60 Spacious clean rooms
Pleasant stay at the HI Express. Comortable bed and nice offering of soft and firm pillows. The room has a small coffee maker and a mini fridge. The bathroom has extra room for up to 4 plugs which is helpful for your hair styling devices and already has a wall mounted hair dryer. I wish there was a bathroom vent/fan to remove the steam after showering. Adequate parking. There are a few items that do take away from the hotel which is that it is off of a very busy highway and the sign for the hotel looked as if it was knocked down so you couldn't see the hotel from the highway until you were practically in front of it. Once they fix the sign, it will help tremendously in locating it on very busy Route 17. The front desk staff was very friendly and housekeeping did a great job cleaning the room. I would stay here again when I'm back in town.
July 25, 2014
Rated 2.0 out of 5.0 by Mazen A There are much better choices than this
After driving for eight hours with a four year old and a pregnant wife,
I was looking forward to a hot shower and sleeping.
The room smelled and we found a long hair on a pillow. There are much better choices at cheaper prices.
July 16, 2014
Rated 5.0 out of 5.0 by MattyBoston Always great
The staff is excellent and always welcoming. Plus great cookies
July 11, 2014
Rated 1.0 out of 5.0 by Another unhappy customer! Not very accommodating
When we finally arrived at midnight from a late evening pickup at JFK, our room was not yet ready. Our group of 7 was school-aged girls looking to go to sleep as soon as possible after a long day of travel, and to find one room without the roll-a-way cot we had requested was annoying to say the least, but when the desk attendant proceeded to try to bring the cot into a room where it clearly did not fit, it was then 1AM. So I requested an additional room. The room should have been OFFERED to me at no charge, but instead, I received $10 off of the full price of the room. Thanks Holiday Inn Express. You get a zero for customer relations this time. Oh, and did I mention that the Wifi didn't work in my room?
July 4, 2014
Rated 5.0 out of 5.0 by Billy Don Great stay
Everything was perfect no problems everyone was very helpful. I would stay here every time i'm in the area.
June 29, 2014
Rated 3.0 out of 5.0 by tbirm99 Need a bigger Hotel Sign
The room was comfortable with a nice chair and good comfortable bed but the bathroom was way, way to tiny and the shower was so small
June 29, 2014
Rated 4.0 out of 5.0 by TGD1 OK for the price
The room was small, but clean. Bathroom small. Lights didn't work when we got the room, but were fixed later. Hard to find, even with GPS.
June 26, 2014