Rated 4.3 out of 5 by 83
Rated 5.0 out of 5.0 by Cefshah Park City, UT Visit
If you're visiting Park City, Utah... I would recommend it!!
July 22, 2014
Rated 5.0 out of 5.0 by Katiie great staff
I just love this place!! It is easy to get on and off of I 80 and the area has so many places to grab something to eat--plus an outlet mall!!! The staff are wonderful: Laura, Odette ,and Rita go out of their way to be pleasant and to ensure a great visit. My mom was with me one of the times (and loves the cookies) and they actually called me to let me know they were hot and ready! The breakfasts are consistently good with many choices. Great place!!
July 21, 2014
Rated 5.0 out of 5.0 by Trinhutch Amazing service and room
This was by far my best experience I have ever had staying at a hotel. The hotel staff was amazing. The front desk worker Laura went above and beyond to make sure we would have a good time in the city. Told us places to hang out and where to find a good time. The room was beautiful and comfortable and way exceeded our expectations for the price. I would highly recommend staying here and this will probably be the only hotel I stay in whenever I visit Park City!
July 21, 2014
Rated 5.0 out of 5.0 by Muskoteer3 Comfortable beds and pillows.
The bed was very comfortable and the pillows were perfect. I would definitely stay at this hotel in the near future. I love having a coffee pot in the room! This makes it nice for the mornings but also if you want a cup in the evenings while relaxing in your room.
July 14, 2014
Rated 5.0 out of 5.0 by GroverMac Wonderful week
We enjoyed our week's stay in the Park City area and found the location convenient to Park City and to Salt Lake City. The unusual Alpine Lodge setting of the hotel with the mountain flowers and landscaping made a great first impression. The staff was super friendly and able to assist us with extra pillows... The pool was nice and the breakfasts were typical Holiday Inn Express fare which is OK. We found our room to be very dark which made it possible to sleep in... yea. The only negative comment that I have for them to please update the XP operating system in the lobby....
July 8, 2014
Rated 2.0 out of 5.0 by traveltime3 Disappointed
Upon our arrival to the hotel, we were excited with the location and proximity to shopping and dining choices. Unfortunately, when we took a closer look at our room, there were gobs of caked liquid soap in the shower, caked toothpaste on the toiletry holder on the sink, and when we pulled the covers back, there was hair on the sheets. We spoke with the front desk and they immediately apologized and moved us to a different room (right next door so we wouldn't have to go far which was very nice#. They asked us to check the room before settling and let them know if it would be okay. This time, there looked to be dried vomit on the toilet seat and wall, and again, hair on the sheets. We went to the front desk, bags in hand, ready to just check out...Rita at the front desk #very sweet and kind young lady# walked with us to check yet another room. We pulled back the sheets and ta da...........even more hair. Rita was very sympathetic and offered to go to one more room if we were interested. Being weary from traveling and room changing, we agreed. The final room was hair free and the bathroom was clean. Rita insisted that if we wanted to stay to just get settled and she would bring us our room keys and discount our rate for the night. When she couldn't get right back up, she called to let us know she hadn't forgotten but would be right there #she was not even gone that long#. We slept okay and woke up to see hot air balloons in the distance and a nice view of the mountains. Our room was discounted for the night. The front desk was very helpful and I felt sorry for them because you could see the look on Rita's face when we pulled back the sheets. I have never had this type of thing happen at any of the Holiday Inn Expresses I have stayed at before #and we have stayed at them across the country). As I mentioned, for the location and appearance, I expected a bit more cleanliness on the inside. Thanks to Rita and the gentleman at the front desk that evening we were able to finally get settled.
July 8, 2014
Rated 5.0 out of 5.0 by JD51 Comfortable room
Would like to have had a small refrigerator in the room. Was not offered 500 bonus points for stay, and was offered only a bottle of water.
July 7, 2014
Rated 5.0 out of 5.0 by berker great staff
the suite I booked only had one bed and a pull out for my party of three....my error. Odette graciously re-assigned us to another room to accommodate our needs.
July 3, 2014