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Rated 4.2 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by Comfortable beds and pillows. The bed was very comfortable and the pillows were perfect. I would definitely stay at this hotel in the near future. I love having a coffee pot in the room! This makes it nice for the mornings but also if you want a cup in the evenings while relaxing in your room. July 14, 2014
Rated 5.0 out of 5.0 by Wonderful week We enjoyed our week's stay in the Park City area and found the location convenient to Park City and to Salt Lake City. The unusual Alpine Lodge setting of the hotel with the mountain flowers and landscaping made a great first impression. The staff was super friendly and able to assist us with extra pillows... The pool was nice and the breakfasts were typical Holiday Inn Express fare which is OK. We found our room to be very dark which made it possible to sleep in... yea. The only negative comment that I have for them to please update the XP operating system in the lobby.... July 8, 2014
Rated 2.0 out of 5.0 by Disappointed Upon our arrival to the hotel, we were excited with the location and proximity to shopping and dining choices. Unfortunately, when we took a closer look at our room, there were gobs of caked liquid soap in the shower, caked toothpaste on the toiletry holder on the sink, and when we pulled the covers back, there was hair on the sheets. We spoke with the front desk and they immediately apologized and moved us to a different room (right next door so we wouldn't have to go far which was very nice#. They asked us to check the room before settling and let them know if it would be okay. This time, there looked to be dried vomit on the toilet seat and wall, and again, hair on the sheets. We went to the front desk, bags in hand, ready to just check out...Rita at the front desk #very sweet and kind young lady# walked with us to check yet another room. We pulled back the sheets and ta da...........even more hair. Rita was very sympathetic and offered to go to one more room if we were interested. Being weary from traveling and room changing, we agreed. The final room was hair free and the bathroom was clean. Rita insisted that if we wanted to stay to just get settled and she would bring us our room keys and discount our rate for the night. When she couldn't get right back up, she called to let us know she hadn't forgotten but would be right there #she was not even gone that long#. We slept okay and woke up to see hot air balloons in the distance and a nice view of the mountains. Our room was discounted for the night. The front desk was very helpful and I felt sorry for them because you could see the look on Rita's face when we pulled back the sheets. I have never had this type of thing happen at any of the Holiday Inn Expresses I have stayed at before #and we have stayed at them across the country). As I mentioned, for the location and appearance, I expected a bit more cleanliness on the inside. Thanks to Rita and the gentleman at the front desk that evening we were able to finally get settled. July 8, 2014
Rated 5.0 out of 5.0 by Comfortable room Would like to have had a small refrigerator in the room. Was not offered 500 bonus points for stay, and was offered only a bottle of water. July 7, 2014
Rated 5.0 out of 5.0 by great staff the suite I booked only had one bed and a pull out for my party of three....my error. Odette graciously re-assigned us to another room to accommodate our needs. July 3, 2014
Rated 4.0 out of 5.0 by Great location but rooms need updating Super Park a City location with restaurants, theaters and Whole Foods in easy walking distance. Great staff and attractive common rooms. Guest rooms need updating - carpet is dirty as are the draperies (and draperies also need the hem repaired ). Rooms and baths are cramped and there is no refrigerator in the room. Bath is also old and unattractive. July 3, 2014
Rated 4.0 out of 5.0 by Nice stay Nice hotel, well maintained with excellent pool, sauna and spa facility. Only disappointing aspect was the absence of a microwave and fridge in the room, which we feel should be standard in a three star hotel. July 1, 2014
Rated 5.0 out of 5.0 by Great value and great location. Close to the Interstate and right in the middle of many shopping and dining choices. The outlet mall is a short distance but a very easy drive. The rooms are comfortable and quiet, June 29, 2014
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