Rated 4.2 out of 5 by 50
Rated 5.0 out of 5.0 by lut604 Great Location but not enough breakfast employees
We stayed four days. The front desk help were excellent. Especially the lady from Ugandy. The gentlemen was excellent also. They both went out of their way to help everyone. I was in line once and they provided excellent service above and beyond to everyone. And that was at the busy time (3-5 pm). Bed was very comfortable and the steam shower is a must have after a long day shopping or whatever you do. However, as mentioned in previous reviews, the hotel was extremelyh busy for UEA weekend and they didn't have enough staff to keep up with the demand during breakfast. We did go down at 9:30 each day and it was the same. One day we waited for 15 minutes before food came out. All that was out was SOS. Also, the internet is not quick enough for streaming vidios. It was very spotty and very difficult to keep getting on IPADS and IPHONES. Need help in that area. Other than those two things we loved the place and location. Fix those two items and it will be first class. I gave it 5 stars anyway.
October 23, 2013
Rated 5.0 out of 5.0 by MTA1943 Very nice accomodations.
Our stay couldn't have gone better. Friendly, helpful staff, accomodations were comfortable, quiet, and clean and
the location is wonderful..
October 22, 2013
Rated 5.0 out of 5.0 by john222 great rest
we stoped to stay one night and after viewing the weather on I80 we stayed for a second night.all the restaurant choices you would want are there and so is everything else.
October 8, 2013
Rated 4.0 out of 5.0 by UStraveller13 Convenient for Salt Lake City
We stopped here rather than driving on into Salt Lake centre and found it to be a convenient stop. Hotel looking a little dated but location good, staff excellent and breakfast very good. Shops and restaurants within easy walking distance of the hotel. An easy 20 minute drive into the city outside the rush hour.
September 30, 2013
Rated 5.0 out of 5.0 by Avalanche Excellent service
First off I would like to thank Odette for all hear help -A 5star employee.
I would without a dought recommend this location.
September 25, 2013
Rated 5.0 out of 5.0 by hangen10 enjoyable and relaxing
the staff very professional, very clean for being pet freindly. we always enjoy our stay, and come once a year.
September 21, 2013
Rated 4.0 out of 5.0 by ScottLosAngeles Great Mountain Getaway
We were pleased when we arrived at the HI Express in Park City because the style of the building is that of a ski lodge. It's very nice looking and had a nice lobby, breakfast room, and room as well.
I would have given this hotel 5 stars except that I was never able to connect to their wifi #3 in my room (the wifi with the strongest signal where I was). #4 worked sometimes, but was slow and intermittently disconnected, as it wasn't the network that was closest to my room. Thankfully, I didn't need to work while I was there.
The staff did their best to be helpful (including what I think were the best efforts of the 4 employees I told about the wifi issue) and we found them to be very friendly.
I definitely recommend staying here!
September 17, 2013
Rated 2.0 out of 5.0 by Colby86 Breakfast
The breakfast was terrible, eggs burned, service was not great. There was not enough food for anyone , the breakfast bar lady and she told me she will put some food in. I also asked about pancakes told her the machine said to put a bag in, she told me I have to wait 2 mins. Like I was stupid or something then I told her again and she then put in a bag. The orange juice was water, ahe did not change that for 15 mins after i told her. to busy talking to the other employee i guess. The bananas were brown, I seen her put new bananas in the shelf below the cabinet and she left all the brown 2 bananas out. Front desk was not the nicest she gave me attitude when I checked in, I think I bothered her when I came in. I paid a lot for the hotel and I get more excited for breakfast bit both days I was there were terrible on breakfast. I was there at 640am And also back down to see if there was any improvement at 730 but I was wrong. Still bad. Very upset with my stay a lot of money spent for bad service.
September 3, 2013
Rated 5.0 out of 5.0 by SwissDaysShopper Comfy & Clean
Clean basic room. Comfortable beds, good breakfast. Liked the Bath & Body Works soaps. Quiet--must have insulated the pipes when building. Much appreciated.
September 3, 2013
Rated 5.0 out of 5.0 by RMuck Nice amenities and solid service
Very nice facility and room. We were upgraded to a suite which was a nice added benefit. Large room, comfortable bed, great shower pressure, everything worked well. Wireless Internet service in this room was extremely slow to the point that it timed out trying to access various screens. This was the only issue we had but should be looked into.
August 26, 2013
Rated 1.0 out of 5.0 by cmel16838 Not a good stay
Fire alarm sounded numerous times in two days, Rude people staying next to ours were very loud,used terrible language and pounded on the door that connected the two rooms.Not a good stay
August 21, 2013
Rated 3.0 out of 5.0 by JRNVUSA Housekeeping issues
If we had not invested time in tracking down the room attendant, our room would not have been cleaned at all. Day one, after leaving early we returned at 2:30 to find the room not cleaned and had to locate the housekeeper to do our room while we went out again. Day two, we made sure to ask the housekeeper to clean our room before we left in the morning. Day three, no service at all. We left at 6 am and returned at 2:30. The USA Today paper was still in front of the door so that would have been a good clue to the housekeeper that we weren't in our room. We reported it to the desk clerk once by phone, second by person, and third when we checked out. None seemed to care.
August 21, 2013
Rated 1.0 out of 5.0 by idahojon Not quite the usual HIE experience
1. Steam Shower didn't work.
2. A/C unit rattled and squealed all night, little sleep.
3. Sprinkler system got hard water spots all over my vehicle.
Have stayed at this property before and it was fine. This time, not so much. Mentioned #1 and #2 to desk staff, and they were non-commital about doing anything about it. Discovered #3 on the way out and was not in the mood to go back in and complain.
August 20, 2013
Rated 2.0 out of 5.0 by Stacester No hot water!!
My sister and I fled to Park City last weekend for a relaxing getaway only to discover that the hotel assigned us to a king bed instead of 2 queens like we were expecting. We made do, but the next morning we had to take cold showers due to a problem with the water heater. When we called the front desk to report the problem there was no apology or offer to compensate us for the inconvenience (cold showers are miserable!). Also, when we tried to watch a movie on tv, the cable kept cutting out, making it very annoying to watch. For these reasons I will not be recommending the Holiday Inn Express in Park City to anyone. I am usually very satisfied with my experiences with Holiday Inn...but not this time.
August 14, 2013
Rated 5.0 out of 5.0 by arzsun Great location and value.
Friendly and efficient staff. Recommend staying at this location.
August 12, 2013
Rated 5.0 out of 5.0 by StephenN HIE Park City
Fantastic location for access to SLC and the Mountains! The drive from SLC takes approx 35 minutes, but its worth it to get way from the SLC temperatures.
Some of the views around the Hotel are breathtaking and definitely worth the drive.
The rooms are basic HIE standard, but clean and tidy. The complimentary breakfast is basic but adequate - just make sure you are in early enough to get a seat - especially at weekends.
Great location for discovering Utah!
August 9, 2013
Rated 5.0 out of 5.0 by JeffnShawn Totally enjoyable!
From the attentive staff, clean rooms and wonderful breakfast selections, our stay was everything you hope for but seldom receive.
Rest assured, pun intended, we will be staying at Holiday Inn again soon.
August 7, 2013
Rated 5.0 out of 5.0 by rmmcdon Excellent decor and great location
Enjoyed our time here. It is decorated like a ski lodge. Very nice. Good restaurants nearby. Staff was great. Highly recommend staying here!
August 6, 2013
Rated 5.0 out of 5.0 by GRIZZLYBEAR GREAT STAY
MY WIFE AND I LOVE TO VISIT THIS LOCATION BECAUSE IT IS CONVENIENT FOR SHOPPING AND EATING. IT IS A GETAWAY FOR US AND A BREAK FROM THE TEANAGE KIDS. WE LOVE THE ROOM IWTH THE SPA TUB.
August 3, 2013
Rated 5.0 out of 5.0 by tb123102 Great Place
Clean, comfortable, convenient, friendly and pet friendly!
July 21, 2013
Rated 5.0 out of 5.0 by rmmcdon Best Decor, great rooms, in an excellent location
This is the best Holiday Inn Express we've stayed in. The hotel decor is excellent, the location is fantastic, and there are tons of good restaurants within walking distance. Great choice if your in the Salt Lake City area.
July 17, 2013
Rated 4.0 out of 5.0 by Jay506 Good staff but lousy air conditioning
I stay a Holiday Inns a lot and have recently found an issue that is plaguing all of them, the air conditioning!!! No matter how low you set it, the room is 70+ degrees, too hot for my tastes. I commented to the staff, and they said that they have heard that complaint before but that there was nothing that could be done. The window could not be opened enough to let cool night air in either.. I hope the management at Holidays reads this and FIXES the cooling issue, as it is occurring and most newer Holiday Inn Expresses now, and I'm ready to change to another hotel chain.
If you stay here do not get a room by the stairs, and is can sound like elephants are upstairs if the kids are running around.
The beds are very comfortable, the rooms clean and well equipped with a microwave and fridge. The hot breakfast is appreciated, except the sausage is inedible.
July 11, 2013
Rated 4.0 out of 5.0 by Covingtont Check In
The woman checking me in said she would look up my reward's club number as I did not have my card with me. The next morning when I was checking out I asked if that had been done. It had not been done, but the woman that took care of my check out made sure to credit me for my stay.
July 11, 2013
Rated 4.0 out of 5.0 by Sam00 Great Service
Front desk was very helpful. I had an A/C problem in my room and the front desk person (working on the evening shift 7/1/13) help me in moving me into another room while I was out for dinner. She said she would call the repairman to come and check out the A/C problem. I arrived back to the hotel after dinner and the A/C problem was fix. The girl told me I could still move if I wanted to do so. I said no, and thanked her for her excellent service.
July 8, 2013
Rated 4.0 out of 5.0 by Mugga Close to outlet centre!!
Nice hotel, not easy to find with GPS/SATNAV. Pleasant staff.
Close to Salt Leke - worth a visit.
July 6, 2013
Rated 1.0 out of 5.0 by badday Bad room in Park City, UT
Sorry to say that due to the construction on the exterior of the hotel and major excavating at the rear of the hotel (causing dust through the air conditioner into the room) we canceled the second day and acquired other lodging. The front desk said that all rooms were booked and we could not be moved.
July 3, 2013
Rated 3.0 out of 5.0 by bud72 Pleasant staff
Check-in staff was pleasant and knowledgeable. Room was ok. There was no hot water in the bathroom after check-in. Thought it might be just high usage. But no hot water in the bathroom in the morning. The bed skirt was torn and hanging down.
June 28, 2013
Rated 5.0 out of 5.0 by Jimmu94549 Exceeded expectations
Excellent room, clean, bright, well maintained, good food
June 27, 2013
Rated 5.0 out of 5.0 by LongDistancedriver Great space
What an incredible space for families! A sensitive staff to your needs. And an excellent value.
June 26, 2013
Rated 5.0 out of 5.0 by PHawk Great atmosphere
Wish Park City had been on our plan to stay for a few days instead of passing through. Great setting. Super staff. Great comfortable room.
June 8, 2013