Rated 4.1 out of 5 by 18
Rated 3.0 out of 5.0 by Rugby Average hotel, well outside of town, hard to find
Things didn't start well when we realised the address of the hotel on the website was wrong so we had to call for the correct location having driven around for 30 minutes trying to find it.. Despite being called Parma the hotel is in fact a long way out of town down a dingy street on the edge of an industrial estate.
We were greeted in a friendly, efficient manner and the room was pleasant however there was a lot of noise from other guests making sleep difficult, the WiFi was so slow as to be unusable and the aircon was not working. The TV featured only Italian channels - disappointing.
Unusually for a Holiday Inn Express they do offer an evening restaurant service however the good news stops there as the choice and quality is very poor, this in the gastronomic heart of Italy ! Not good enough.
All in all this hotel could be so much better, there is extensive free parking, the design is quite nice but it is let down by the poor location, terrible restaurant and noisy rooms.
August 14, 2014
Rated 5.0 out of 5.0 by Mike 65 regular stopover
As always excellent value. A good sized room, effective aircon, very good breakfast and all the staff very pleasant and helpful with any enquiries. Stefania was particularly helpful on a previous visit.
July 23, 2014
Rated 5.0 out of 5.0 by TIZIA Good breakfast
Good breakfast with a large choice. The staff is kindly
July 14, 2014
Rated 5.0 out of 5.0 by evakant GOOD STAFF AND GOOD BREAKFAST
The staff is friendly and the rooms are clean and comfortable. Good breakfast included in the rate
May 29, 2014
Rated 5.0 out of 5.0 by GSUK Nice hotel but hard to find
Everything was impeccable.
very nice breakfast I would have loved some Parma ham that was not available even on request.
March 13, 2014
Rated 4.0 out of 5.0 by Renva Great american style hotel in Parma
Clean, large room with all the amenities known from the US. Good breakfast that will keep you going.
Hotel needs to update the way the code is given to travelers since the current system does not work for Ipads and Iphones. Front desk knows about it and tells traveler that they just have to ask if it does not work. Would be much nicer to make sure that it works from the beginning...
No recognition of Platinum Level
January 6, 2014
Rated 4.0 out of 5.0 by franz51 very good with a few defects
I have been in this hotel several times this year and my review will cover all stays.
The overall experience has been in general very good with clean rooms and a quality of breakfast which is by far over the standard of Express by Holiday Inn hotels. The personnel is very friendly and
However the quality of the restaurant is definitely not up to Parma standards. I had twice pasta submerged in ragu sauce (american style) and I am reasonably sure that many other hot dishes were prepared in advance and warmed iup n the microwave oven.
I might understand that in hard times hotels are forced to accept as guests even groups of high school students on "educational" trips
but it is important to maintain a good quality of stay for the other guests. After spending a night awake listening to people running over the stairs and jumping in the room over mine I chose another hotel from the rest of the summer period.
I definitely recommend the hotel except school spring travel times.
December 23, 2013
Rated 5.0 out of 5.0 by cris67 EXCELLENT STAY
Clean and quite rooms. Staff very friendly. Breakfast with a good choice and quality
October 18, 2013