Rated 4.2 out of 5 by 118
Rated 2.0 out of 5.0 by BusinessTraveller-2014 One of the worst Holiday Inn Express hotels
Hotel looks old and dingy. Room smelled horrible with some kind of strong, lingering air freshener. Bathroom space was so limited. Breakfast is horrible too. The gym is awfully small with only three equipments. The threadmill I was on didn't work well at all. Overall, the hotel was very disappointing...more like a motel than a Holiday Inn Express that I'm accumstomed to elsewhere.
August 23, 2014
Rated 4.0 out of 5.0 by WWWCCC Nice hotel
Good location and fair price. Room, breakfast, WiFi as expected at common Holiday Inn level.
August 23, 2014
Rated 2.0 out of 5.0 by Tleaf dissapointed
I was happy to be back in Pasadena but the first nite was a disaster the smoke alarm went off twice and made all of us evacuate the premises- Mgmt.. did not bother to explain or apoligize for the problem- also the fridge did not work till the 2nd day and the morning of checking out at 9:15 the maid walked in without knocking- Now the good part the room was lovely and home office followed up on my complaint and comped me my first nite- I feel they were VERY UNDERSTANDING and will go back there in the next few months and try it again
August 19, 2014
Rated 5.0 out of 5.0 by Millersonamission Great service
The room was pretty good for our needs.We were just traveling and needed a place to stay on our way. The front desk personel were very proficient and helpful. The parking was good. The location was easy to find. The coffee in the room was good.
August 18, 2014
Rated 5.0 out of 5.0 by Nobbymag Great stay!
My family had a very comfortable 3-day vacation stay at this hotel while travelling around California. It was perfect for our requirements, including accessibility, facilities, cleanliness and value for money. I will certainly recommend the hotel and use it again if we are in the area.
August 17, 2014
Rated 5.0 out of 5.0 by Rednax Comfortable bed and great service
I have been coming back and forth to Holiday Inn for two years now - staying here for more than five times in 2013. I enjoyed the camaraderie and professionalism of staff while enjoying my comfortable bed, breakfast, and great services. It is one of the best hotels to go when you are in town and near one of them.
August 14, 2014
Rated 5.0 out of 5.0 by cole86505 pasadena stay
love to stay at holiday inns. always look for reservation there first.
August 13, 2014
Rated 3.0 out of 5.0 by 1Sophie Trip JPL
Poor service...poor front desk staff...each shift did not have the same training as the previous shift...no corridination
August 12, 2014