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Rated 4.3 out of 5 by 23 reviewers.
Rated 5.0 out of 5.0 by Wonderful I enjoyed my stay at this hotel. The staff were all very friendly , helpful and competent. The housekeeping staff did an excellent job of keep the entire hotel very clean. My stay occured at a time , when property repairs were underway, but this in no way impacted adversely on the friendleness of staff or the comfort of our experience. May 9, 2013
Rated 5.0 out of 5.0 by Great hotel Stayed at Holiday Inn Pasadena for 4 nights in April 2013. Hotel is clean and very well maintained. Comfy Bed, very good included breakfast with some hot items (bacon, sausage, eggs, pancakes) and plenty of variety. Staff very courteous and helpful, welcome gift of some bottled water and a few snacks. Excellent location if you have a hire car, not too far from central LA but far enough out to be a quiet restful place to stay and free parking included (a real bonus in LA!!) Old Pasadena is really nice and only 4-5 miles down the road, lots of nice places to eat. Never felt unsafe in Pasadena at all. Paid around $125 per night with tax so while it's not mega cheap it was good value for the standard offered. Highly recommended. May 8, 2013
Rated 1.0 out of 5.0 by Bad Expression Dear sir or Madam, I stayed in Holiday Inn Express Hotel & Suites Pasadena-Colorado Blvd from 2013/4/19 to 2013/4/21 and have unpleasant experience as the bathroom door is out of orders and I called reception downstairs and he took long time to come up and problem unsolved because they couldn’t find anyone to fix the bathroom door and needed to wait until next day. They suggest either gave us another single bed room or we could stay in original twin bed room and use the other room’s bathroom. I was so upset the way your person Mr. Rickey at the front desk handled the problem so unprofessional I hope you can improve your customer service and give me a feedback on this incident. Tks in advance for your help and assistance. May 6, 2013
Rated 4.0 out of 5.0 by room review Nice hotel in a very nice area. Needs high definition TV. Otherwise, staff was excellent and location was perfect! April 18, 2013
Rated 5.0 out of 5.0 by Nice Find This hotel was a nice little find admid the overpriced hotels available. Hotel was very clean and quiet. The front desk staff were amazing. They answered all my stupid questions and offered directions and even bottles of cold water. The computers & printers in the lobby was a nice touch as well. I would highly recommend this property. April 16, 2013
Rated 4.0 out of 5.0 by really look forward to the good night sleep at Holiday Inn Express, the beds are great! i have been enjoying my stays at Holiday Inn Express. this time i was really looking forward to haveing a swim & relaxing in the hot tub. when i went down to check it out it did not look or seem clean. April 7, 2013
Rated 5.0 out of 5.0 by Supper Staff and Service My boyfriend and i have stayed at the Holiday Inn Express in Pasadena a few times over the past few months. We usually check-in in the evening and the night staff were always friendly and attentive. It is so nice to be greeted with a friendly face after a long day, and the guy even offers to help us with our luggage upon check-in. Great work Holiday Inn, We'll definitly be back. April 5, 2013
Rated 5.0 out of 5.0 by Comfortable & Quiet Great staff. Clean, comfortable, quiet room. Solid WiFi. One think, though. This is the third time I've tried to submit this and your software is stopping me from submitting it for ridiculous reasons. Update your capabilities or I'll stop reviewing which will probably make the people at Monterrey Holiday Inn Express happy March 27, 2013
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