Rated 4.2 out of 5 by 226
Rated 4.0 out of 5.0 by OkeyDoky Please get different pillows!!!!!
The bed pillows were very disappointing. The pillow cases were labeled "soft" and "firm". While the so-called "firm" pillows were slightly less soft than the "soft" pillows, they were definitely NOT firm. People who sleep better with actual firm pillows cannot comfortably use your version of a "firm" pillow.
Overall, however, our experience was very positive.
June 30, 2015
Rated 4.0 out of 5.0 by Customer AR Excellent hotel but unfriendly after-hours service
We stayed for 2 nights for 4 people. On the first day, the room only had 2 towels so I called the operator and asked for 2 more towels. The person that answered the phone sounded like he had better things to do than to provide service. I asked for the towels, I was placed on hold, about 3 minutes later I was told that he only has 1 towel available. I then stated that I booked for 4 people and that I will need 2 extra towels. I was then placed on a longer hold and was finally told that he will bring it up. We ended up with 4 more towels instead of 2.
On day 2 (last night of stay), I called again at night to ask if express check out is available but no one answered the phone. I let it rang for a full 5 minutes until I gave up.
I like the place, it is clean, good breakfast, but the night service needs to be addressed.
June 24, 2015
Rated 5.0 out of 5.0 by NicknameGoesHere Traveling
This was my first visit to this particular Holiday Inn. It was very nice and very comfortable. I like that it is situated away from the main road a bit so that you don't have traffic noise.
June 21, 2015
Rated 5.0 out of 5.0 by rjoseph1211 Great hotel in good location
Clean and quite.
June 21, 2015
Rated 4.0 out of 5.0 by ericmercapto Hotel being updated
This hotel is being renovated. The design is fresh and functional, but it seems that installation and choice of bathroom faucet did not go through any inspection. Leeks in seals, and poor choice of faucet.
Air-conditioning LOUD and non-functional on equipment control panel. Plastic cover loose.
Breakfast OK, but too much sugar, even in the yoghurt.
Courteous and attentive staff.
June 16, 2015
Rated 3.0 out of 5.0 by Chas G Under construction
This is a really well operated hotel overall. The hotel was under construction which made it difficult to relax. Considerable noise beginning early.
June 10, 2015
Rated 2.0 out of 5.0 by alextechus Still under construction, be aware
Hotel is near completion of construction so be aware of possible hiccups, like we had with the AirCon. I am sure the renovation with address most of this stuff, just be aware that it is going on now. But for convenience of location it was excellent.
June 3, 2015
Rated 5.0 out of 5.0 by DDKD Traditional expectations
When we were searching for a hotel for a short stay, we knew Holiday Inn Express has traditionally been a secure and safe bet for us. This was no different - good location, nice appearance and a relaxed stay with no issues.
May 30, 2015