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Rated 4.2 out of 5 by 116 reviewers.
Rated 2.0 out of 5.0 by dissapointed I was happy to be back in Pasadena but the first nite was a disaster the smoke alarm went off twice and made all of us evacuate the premises- Mgmt.. did not bother to explain or apoligize for the problem- also the fridge did not work till the 2nd day and the morning of checking out at 9:15 the maid walked in without knocking- Now the good part the room was lovely and home office followed up on my complaint and comped me my first nite- I feel they were VERY UNDERSTANDING and will go back there in the next few months and try it again August 19, 2014
Rated 5.0 out of 5.0 by Great service The room was pretty good for our needs.We were just traveling and needed a place to stay on our way. The front desk personel were very proficient and helpful. The parking was good. The location was easy to find. The coffee in the room was good. August 18, 2014
Rated 5.0 out of 5.0 by Great stay! My family had a very comfortable 3-day vacation stay at this hotel while travelling around California. It was perfect for our requirements, including accessibility, facilities, cleanliness and value for money. I will certainly recommend the hotel and use it again if we are in the area. August 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service I have been coming back and forth to Holiday Inn for two years now - staying here for more than five times in 2013. I enjoyed the camaraderie and professionalism of staff while enjoying my comfortable bed, breakfast, and great services. It is one of the best hotels to go when you are in town and near one of them. August 14, 2014
Rated 5.0 out of 5.0 by pasadena stay love to stay at holiday inns. always look for reservation there first. August 13, 2014
Rated 3.0 out of 5.0 by Trip JPL Poor service...poor front desk staff...each shift did not have the same training as the previous shift...no corridination August 12, 2014
Rated 5.0 out of 5.0 by good pool had fun beating heat went to concert and just wished the pool was open later. didnt like the fitness room how you couldn't see out but people could see in August 11, 2014
Rated 4.0 out of 5.0 by Great Staff and Comfortable I stayed here for most of the month of July 2014 for business including a few weekends. The hotel property is good and clean and pretty well maintained overall. The pool was always clean and got plenty of use from the guests. The rooms are clean and the beds and pillows made being away from home much more tolerable. The only negative is the elevators which are very slow, but that was a minor issue considering the positives. The staff is excellent. Everyone was friendly and very quick to help with any questions. Breakfast is your standard HI Express which is decent quality, but gets monotonous during long stays, but that isn't the fault of the hotel. If there is one thing I wish they would improve is the bagels. It would nice to have fresh bagels rather than the mass produced bagels that they currently use. It would also be nice to have a better selection of spreads. But overall, these are not major issues. I will be spending a month in Socal next summer for work and I will probably try to stay in this same hotel. August 7, 2014
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