Rated 4.3 out of 5 by 182
Rated 4.0 out of 5.0 by RJMZ Good Value
Good value, clean rooms, nice breakfast and friendly staff.
January 14, 2015
Rated 5.0 out of 5.0 by Mike223 Great value for a comfortable room
The hotel is in a suburban area of Pasadena and within close proximity to Los Angeles. The hotel offers good accommodations at a reasonable price,
January 8, 2015
Rated 4.0 out of 5.0 by chrisijb Stayed for Rose Parade activities
I was working the pre-parade, equifest, parade and post-parade activities and stayed here during that time. I shared a room with 2 double beds with my retiree parents. I was at the hotel for 8 days total. The staff was very nice during my entire stay. The parking is good and while the parking in the lot by the doors is usually full, there was always plenty of parking in the garage just a few more steps away. The room was small for three adults. I think the room was not designed for the two double beds that are now in it. The furniture and decoration were really basic, but fine. There was not sufficient space provided for suitcase storage and closet/drawer space for three adults, but we made it work. There was only one chair at the small table in the room so we asked for an additional chair to be brought to the room. They accommodated us by brining a dining chair within a half an hour. Power strips were provided which was nice because we had plenty of places to plug in all of our electronics. The internet worked well. The bathroom was basic but clean and everything worked well. The Bath and Body toiletries provided were nice, but it would have been nice to have extras, and extra towels with three of us. The breakfasts provided are very good and there were lots of choices. Everything was nice and hot and replenished quickly. I especially liked the cinnamon rolls and the omlettes. The location is really convenient to everything in the Pasadena/Arcadia area and is walking distance to the metro train station. The freeway access is just a block away. There are many good restaurant options within walking distance or a short drive. It is just a few minutes drive to Old Town Pasadena. Other than the small space in the room everything else here was very nice and I would recommend this hotel for a clean, safe option in this area.
January 7, 2015
Rated 5.0 out of 5.0 by 3 generations our grandson marches in the Tournament of Roses Parade
We had a wonderful time at the Pasadena hotel. My son and other grandson were here for 7 days and really enjoyed ourselves with all the parade festivities. We watched our older grandson march onto the Santa Monica pier and had wonderful weather for the parade. There is so much to do in the area and we had a great visit. We even volunteered to help with one of the floats .Thanks to the staff that really did a great job.
January 7, 2015
Rated 5.0 out of 5.0 by TedB50 Super assistance
Anabel Ramos went the extra mile to fix a room problem for our visit during the Rose Bowl. Could not ask for better personal service at any hotel.
January 5, 2015
Rated 2.0 out of 5.0 by joe168 noisy water pipes, no insulation on ceiling(floor of upper level)
Stayed at a second floor King bed suite for one night. Just my luck the guy one floor directly above me liked a morning shower at 5:30 AM and then started a phone conversation for 2 hours. The shower, sink facet and flashing of the toilet are all sounded as if they are right in my room with the bath room door open!
I assumed the noise might have been magnified by the quietness of the early morning, still it shouldn't sound that LOUD! I could make out what he was talking on the phone and I think he was just talking at a normal conversation voice.
So basically only if you are on the top floor, or have a quiet visitor above your floor, good luck getting a good rest.
January 5, 2015
Rated 4.0 out of 5.0 by cfan very good stay
Convenient location.Room is clean and staffs are very friendly. Highly recommended.
January 2, 2015
Rated 5.0 out of 5.0 by nmjen Nice surprise
I love that we can expect consistent quality from Holiday Inn Express. This hotel met those expectations.
It is an unusual building as it is attached to a small strip of businesses. There was plenty of parking and the hotel was enough off the main street to feel safe.
We had a nice, north-facing view of the mountains and a very small, standing balcony. It was quite pretty at sunset.
A pleasant surprise was I put out our pizza boxes and trash for the maid the next morning. They were picked up within five minutes. The hotel is SPOTLESS and the staff is always asking how to make our stay better.
This is a nice hotel in Pasadena. We will stay there again when in town for family.
January 2, 2015