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Rated 4.7 out of 5 by 69 reviewers.
Rated 5.0 out of 5.0 by Clean. Friendly. Attentive. I frequently stay at this location for business purposes. Rooms are clean (though a tad dated), and meeting services are great. What's best about this location? The staff. All are attentive and want to ensure all of my needs are met (and they really aren't that many...). September 3, 2014
Rated 4.0 out of 5.0 by Great Room This is a newer Holiday Inn Express. The hotel has great parking and a good location. I was disappointed by the attitude of the desk clerk upon arrival. Somewhat unfriendly. The room itself was a well appointed suite and was very clean and pleasant with nice furnishings and decor. Extremely quiet and comfortable overall. The complimentary breakfast I have come to love and expect at Holiday Inn Express was about average. Nothing great, nothing terrible but still ok for the price. I did feel the room rate was high for the area and unjustified. But I will stay here again when necessary. September 1, 2014
Rated 5.0 out of 5.0 by Brother Visit Customer service, the room and free buffett were great. August 28, 2014
Rated 5.0 out of 5.0 by Nice hotel But not a lot within walking distance around it, especially if it is hot. August 16, 2014
Rated 5.0 out of 5.0 by Great staff and service The reservation process was fast and easy, check in was a breeze. the staff were helpful and aware of our special needs. the breakfast choices were terrific. the grounds and common areas were kept clean and appealing. pool was great! August 13, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean I always stay here the night before I fly out after a week of business in Oregon. Everything is clean and crisp. I always feel refreshed. I usually am to the airport before breakfast, so I cannot review that. August 10, 2014
Rated 5.0 out of 5.0 by Comfortable Stay I stayed for 6 nights and the room size was excellent and the A/C was perfect in the hot weather there, my room stayed a nice 68 degrees the whole time. The bed was very comfortable and they had several pillows for extra comfort. The staff was very friendly and accommodating. If you are looking for a great hotel while in Pasco, WA, I recommend this hotel. August 5, 2014
Rated 5.0 out of 5.0 by A pleasant suprise The wife and I were visiting some friends and decided it would be easier to book a hotel room for the night rather than fight for sleeping room with the other friends that had traveled into town. We had never stayed in a Holiday Inn Express and were pleasantly surprised The staff were very friendly and were able to check us in early. The room was nice and full of little touches that added up to a good experience. Nice office chair, comfortable bed with firm and soft pillows, free internet that ran impressively fast for a hotel, and a nice free breakfast that really started our day off on a good note. We would recommend this hotel to our friends and we will most likely stay there the next time we are in the area. Its not the fanciest place we have stayed or anything but it was very nice for the price and the overall experience was a nice comfortable hotel stay. July 25, 2014
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