Rated 4.8 out of 5 by 74
Rated 5.0 out of 5.0 by PCM1 Great hotel with great staff
Very clean and modern hotel with a staff that care about the facility and their guests
September 23, 2014
Rated 5.0 out of 5.0 by Toni57 Pillows are exceptional!!
I haven't stayed in a Holiday Inn Express until recently; and now, if I get the choice; it will be the only place I stay! The cost is a little more than I'm used to paying, but well worth it! The breakfast that they offer is great, varied and really offers something for everyone; I hope all HIE are just as good as the one in Tri-Cities! The cleanliness and size of the room was exceptional, the bed was very comfortable and I really need to know where I can buy some of the pillows!!
September 23, 2014
Rated 5.0 out of 5.0 by ENUMCLAW, TRAVELER Satisfied Repeat customer
Was very satisfied, treated very good by the staff
September 20, 2014
Rated 5.0 out of 5.0 by elgatolocomccoy Spacious, clean, comfortable
We stayed 1 night with 4 kids (6 in the room) and really enjoyed the large room with plenty of space for everyone. The pool was great for the kids. There are many restaurants nearby (great pizza 1 block away!) The room was impeccably clean when we arrived, and even included 2 complimentary water bottles, which is rare nowadays. Also, it was full of little, clever details, like inscriptions on the pillow covers telling you if they were soft or firm, and all sorts of bath and shower doodads, etc. GREAT STAY, and after this one we'll be looking for Holiday Inns next time we travel.
September 10, 2014
Rated 5.0 out of 5.0 by Kristine80 Great place for our weekend stay
The hotel was welcoming. The staff was great. The room was large and comfortable. The breakfast area had plenty of tables for everyone. It was not crowded at all. The location was perfect. We were able to walk to Gesa Stadium! Very nice machines in the fitness room. Would definitely stay here again!
September 4, 2014
Rated 5.0 out of 5.0 by Matteen Clean. Friendly. Attentive.
I frequently stay at this location for business purposes. Rooms are clean (though a tad dated), and meeting services are great. What's best about this location? The staff. All are attentive and want to ensure all of my needs are met (and they really aren't that many...).
September 3, 2014
Rated 4.0 out of 5.0 by stormtrackerT Great Room
This is a newer Holiday Inn Express. The hotel has great parking and a good location. I was disappointed by the attitude of the desk clerk upon arrival. Somewhat unfriendly. The room itself was a well appointed suite and was very clean and pleasant with nice furnishings and decor.
Extremely quiet and comfortable overall.
The complimentary breakfast I have come to love and expect at Holiday Inn Express was about average. Nothing great, nothing terrible but still ok for the price.
I did feel the room rate was high for the area and unjustified. But I will stay here again when necessary.
September 1, 2014
Rated 5.0 out of 5.0 by Stephen6350 Brother Visit
Customer service, the room and free buffett were great.
August 28, 2014