Rated 4.7 out of 5 by 31
Rated 5.0 out of 5.0 by Brad1234 Great Job
Room was comfortable, clean and everything worked. Even better was the staff. Competent, friendly, and helpful. Truly a pleasure.
September 3, 2013
Rated 5.0 out of 5.0 by Rowdy1013 Convience and comfort
This was our 9th night stays at this perculair Holiday Inn Express and all have been most enjoyable. Rooms are large with desks and the suites have a dinning table with 4 chairs. All are equiped with microwaves, mini=refrigerators and sinks. The breakfasts in the past have had bacon, and hashbrowns, but not this time. Otherwise it has been great. It is pricey and could be a little gentler on the wallet.
August 28, 2013
Rated 4.0 out of 5.0 by GMoore Early check in
We were in town for a wedding and had booked the room online.
I requested an early check in to help with getting everyone ready for the celebration. Our son had booked online also, but no early check in request? When we arrived at the Hotel I was able to get our room a hour early as requested. Not only did we get what we wanted, but my son asked if by some chance he could get his room also, without hesitation they said of course and even gave him a room just down the hall from ours. Above and beyond what we were expecting.
Great staff, clean rooms, and close to some good restaurants.
We will be back if we need a place to stay on our next visit.
August 28, 2013
Rated 5.0 out of 5.0 by QueeniesPlace A place to stay......
If you are looking for a "place" to stay, look no farther than Holiday Inn Express @ Pasco-Tricities.
It is convenient to almost anything you maybe in town for- even if you're just passing through. The easy access to the freeway, the big box and small drop in stores, numerous restaurants and fast food places. The room was clean, the pool accessible, breakfast -well, it fills an empty space without having to travel outside the hotel, there is no restaurant in the hotel. As with other IHG properties membership does have its perks.
August 21, 2013
Rated 5.0 out of 5.0 by anita53 Great Surprise
My husband and I agreed that the Pasco hotel may very well be the best HIExpress. We got the room location we requested, ie: upper floor, away from elevator and street noise. A pleseant surprise was at breakfast. We used real silverware, glass plates and glass coffee cups! The food was excellent. We were offered sausage, and ham in addition to the other usual items. What a treat. We will stay there again when travelling thru that part of the state.
August 18, 2013
Rated 5.0 out of 5.0 by CLillie Will be returning
Stayed in an exectutive suite. The room was very large and looked/smelled clean.
I have to travel to Pasco on an annual basis for business, and I encountered many other business professionals that had stayed in this hotel the night before. I will be booking my lodgings here for my next trip into Pasco.
August 16, 2013
Rated 5.0 out of 5.0 by MontanaBound First time
The only reason I couldn't give excellent on all areas is that this was for only one night - so there wasn't much time to really evaluate. But this was our first time in this place and it was great. There was room to move, and beds accommodated everyone traveling. The place was clean, and the beds were soft. This is definitely one place I'd be willing to stay again.
August 16, 2013
Rated 4.0 out of 5.0 by adavid Much Improved Breakfast Options
It was very nice to see HIE listen to requests for better breakfast options, such as Chobani yogurt & other healthier options. In fact, had the menu not changed I would've looked elsewhere to stay on business trips. Thank you!
One item that would be nice to get changed in the future is the noise level of the air/heat in the rooms.
August 12, 2013
Rated 4.0 out of 5.0 by cookdaddy1 Nice place
Friendly staff, hotel lobby and grounds were well kept.
As a platinum member I did get a room upgrade, and could only wish the room was checked before offered, it was a non smoking room, which smelled like it was previously smoked in.
I do appreciate the upgrade, but things like that should be noticed before someone gets put in any kind of room.
If it were not for that smoke smell, I would say that would've been the most impressive holiday inn yet.
July 27, 2013
Rated 5.0 out of 5.0 by JGOGO Beautiful area.
Enjoyed our 1 night stay.. After a 9 hour drive the hotel was easy to find with everything we needed close-by.
July 9, 2013
Rated 4.0 out of 5.0 by Jerry1946 The smell from the pool
When coming thru the main entrance the smell of chlorine was real strong. The chlorine smell was the thing that made the stay of being there hard. This will probably the last time I'll stay there.
June 28, 2013
Rated 5.0 out of 5.0 by Stephanie8888 Great Place for Girls Softball
Our group had a great experience and would definitely recommend to anyone wanting/needing space to room and sleep. Right at the TRAC and was great overall experience!
June 7, 2013
Rated 5.0 out of 5.0 by djm24 Great stay!
Great staff and service with a perfect room for my work stay!
May 19, 2013
Rated 5.0 out of 5.0 by RCola59 Love the Pasco Holiday Inn Express!
Again, another great experience at this hotel. The weather was great on my stay so I walked on the walking path around the sports complex one evening. Also, there was a Shrine Circus that was setting up throughout the week just down the street a block from the hotel. So, I attended the Shrine Circus on a Thursday night. I felt very comfortable walking back to the hotel after the performance. Even though it was dark outside, everything was well lit for walking back to the hotel. Thank you to all the staff at the Pasco Holiday Inn Express.
May 8, 2013
Rated 5.0 out of 5.0 by JoanneandTom Great Staff
Once again, we were very pleased with our stay in Pasco at the Holiday Inn Express. The rooms are large and the beds are comfortable and the staff is great and the free breakfast is a bonus. Our grandkids really enjoyed the pool and the workout room. We will be back again next year for the annual alpaca show!
May 3, 2013
Rated 5.0 out of 5.0 by RCola59 Perfect
This was a great place for me to stay on my last business trip to Pasco, Washington. It was easy to get to my work from the hotel. They have a shuttle, but I didn't need it. I loved my suite. It had a kitchenette with microwave, fridge, sink, and plates and silverware. The staff was wonderful. It is a great place. I look forward to my next stay.
April 24, 2013
Rated 5.0 out of 5.0 by JGNuke Comfortable, Convenient and Great Service
Convenient to the airport, restaurants and Main roads.
April 3, 2013
Rated 5.0 out of 5.0 by HIETraveler Great staff
Over the past few months I have made HIE in Pasco my home away from home. I am always greeted with a smile. The staff is very friendly, professional, and always quick to greet you; from the front desk to maintenance to housekeeping.
The breakfast is great; always stocked, hot, and fresh. The ladies are always so quick to offer to clear your plates.
The rooms have always been clean, great tempature, and ready for me when I have arrived.
Great job HIE in Pasco!
March 21, 2013
Rated 5.0 out of 5.0 by Rich78 Great stay at Pasco HIE
As usual terrific stay at HIE. No surprise there, everything was top of the list as usual. .
February 4, 2013
Rated 5.0 out of 5.0 by Mrst479 The Best Hotel for the Money
I have been staying at this particular hotel for my business (and personal) needs for over 2 years. Art, who is the manager of the hotel, has always worked with his staff to make sure I was welcomed and comfortable. I'm on the road 5 days a week for business so finding a home away from home is invaluable to me. These people make is so easy to relax and to make it my little home. The facility is classy and always clean. That is important to me as I am sure it is to every guest. You won't go wrong if you stay here.
P.S. Great, warm cookies are served every night!!!
January 6, 2013
Rated 5.0 out of 5.0 by GaBulldog Great Breakfast and Front Desk Staff
Breakfast was best in my travels with Holiday Inn. Front Desk Staff was very accomdating. All ammenties were excellent
November 13, 2012
Rated 2.0 out of 5.0 by hotelstayer nice suite but bad service
Frequently stay at holiday inns(am a platinum member) but for some reason at this one check in and check out was a hassel. stayed first week of sept. and forgot a few items in room. Had to call five times and was told they would get them shipped at my expense. They didnt get around to shipping until the first of NOVEMBER!! Dont know what else to say.
November 6, 2012
Rated 5.0 out of 5.0 by Cfamily Great Service. Nice, quiet, clean room.
Our family of 5 (which is not always so easy to accomodate 5 in 1 hotel room) had a very comfortable stay. The staff was excellent! About 7:30pm we had what sounded to be 2 little dogs barking constantly. I called the front desk and they said they would call me back. The front desk person ended up having to call the people on their cell phone because they weren't in their room and had left their dog(s) unattended...which is against the hotel rules. The barking stopped about 20 minutes later and didn't have a problem after that. They were quick to solve the issue, which our family appreciated very much! :) We appreciated the spacious room that accomodated all 5 of us with no problem. The refridgerator and microwave are always a nice plus. We all enjoyed the hot breakfast the next morning. Plenty of room to eat together and plenty of fresh food. Our kids had soccer games at the nearby soccer fields so the location was excellent. When they play there again, we will stay here, no doubt. Thank you for the excellent experience.
November 2, 2012