Rated 4.7 out of 5 by 269
Rated 4.0 out of 5.0 by Benz2010 A great stay
Hotel in a great location of the TRICITIES area -Good customer service.
May 19, 2016
Rated 4.0 out of 5.0 by PDXYankee Great location
This location is more than adequate however the price seems steep for Pasco, WA. Hotel staff was a little under communicative in the listening skills. No big deal. Wasn't there to make friends but find a clean and relaxing room while traveling. Overall a good stay.
May 16, 2016
Rated 5.0 out of 5.0 by pumpkinpatch Fabulous hotel and great staff!
We checked into this hotel and were given an upgrade to a suite. Beautiful and relaxing room with nice touches like k-cups and bottled water. There was an indoor pool and hot tub that was well maintained. The breakfast was plentiful - we just wish that it started before 7am. We are from SC and being in WA our internal clocks had us awake at 5am each morning. The breakfast hostess on our first day was fine, however the breakfast hostess on our second day (her name was Padieda?) was absolutely fantastic and deserves recognition! She was always busy keeping things full and is a top notch employee that is very attentive and friendly, both!
If I could make two suggestions it would be that I'd love to see IHG hotels offer cookies each afternoon for it's guests, and also to put foaming hand soap in the bathroom in the room.
Great property that I highly recommend and will stay at again if I find myself in the Pasco area again.
May 9, 2016
Rated 5.0 out of 5.0 by Coastie99 Comfortable place
I've stayed here for meetings a number of times. It is a comfortable place with good services. There's a great grocery store nearby and other similar retail shops. I'd stay here again.
May 1, 2016
Rated 4.0 out of 5.0 by busnut44 Great Place
Enjoyed our stay in comfortable room. Internet was speedy and room was quiet
April 28, 2016
Rated 5.0 out of 5.0 by chick5 Excellent Hotel
The staff, rooms, breakfast and everything about this hotel was excellent. I would welcome staying at this hotel if I am in this area again.
April 19, 2016
Rated 4.0 out of 5.0 by kiki12345 Mostly great except the bed
The bed was very uncomfortable. Everything else was better than average. What stuck out to me was the staff was VERY GOOD. They were kind and attentive without being pushy. I really appreciated the quietness of the hotel overall.
April 18, 2016
Rated 4.0 out of 5.0 by traveler1968 Great hotel
Great hotel with good breakfast and comfortable beds.
April 16, 2016