Rated 4.7 out of 5 by 70
Rated 5.0 out of 5.0 by Burgleteens A pleasant suprise
The wife and I were visiting some friends and decided it would be easier to book a hotel room for the night rather than fight for sleeping room with the other friends that had traveled into town. We had never stayed in a Holiday Inn Express and were pleasantly surprised The staff were very friendly and were able to check us in early. The room was nice and full of little touches that added up to a good experience. Nice office chair, comfortable bed with firm and soft pillows, free internet that ran impressively fast for a hotel, and a nice free breakfast that really started our day off on a good note. We would recommend this hotel to our friends and we will most likely stay there the next time we are in the area. Its not the fanciest place we have stayed or anything but it was very nice for the price and the overall experience was a nice comfortable hotel stay.
July 25, 2014
Rated 3.0 out of 5.0 by Chuck715 Nice room
Large comfortable suite for our needs.
Wifi was very weak, please upgrade that. Can't use for business.
Most of the food was great. The eggs so so.
July 24, 2014
Rated 5.0 out of 5.0 Fabulous breakfast selection and great room
Great price for excellent accommodations. Front desk staff helpful and other staff in the hotel friendly.
July 22, 2014
Rated 5.0 out of 5.0 by Bobbi59 Beautiful facilty
Our stay was short, but in the time we were there the staff made our stay enjoyable and relaxing. We were traveling on our motorcycle and needed laundry facilities so they assisted us. They also gave us directions to a car/bike wash for the motorcycle (to get the bugs off!) and directions for shopping. Their shuttle driver took us to my son's home a short distance from the facility. We enjoyed a very good breakfast before heading on our way the next morning. I would definitely recommend your facility. Thanks
July 14, 2014
Rated 5.0 out of 5.0 by digory A welcome cut above
We had been staying in cities that did not have IHG properties over the previous week. The Holiday Inn Express in Pasco was our last night away from home. it was such a marked improvement over every other place we stayed that we agreed that we would rather stay at one of your properties than stop somewhere that lacked one. Thanks for treating us like royalty.
July 12, 2014
Rated 5.0 out of 5.0 by Hl73 Enjoyable stay
I can't express enough good things to say about the Holiday Express in Pasco. The staff was helpful, courteous, out going, friendly.
I would recommend staying there, the rooms were very clean, comfortable and it was very quiet.
July 12, 2014
Rated 5.0 out of 5.0 by Shell83 Comfy rooms
Great staff on entering hotel and getting our rooms. Very Clean and relaxing. Close to events.
July 9, 2014
Rated 5.0 out of 5.0 by Grandgirls4 Nice Visit
This is a very nice place to stay.We were greeted with smiles
July 8, 2014
Rated 5.0 out of 5.0 by elltee Great Place to Stay
Friendly staff and a very nice property which is excellently located.
July 1, 2014
Rated 5.0 out of 5.0 by DrNewman Surprisingly Nice
My room was large, clean, up to date, and accommodating. The staff was quite friendly and noise was not an issue during my stay.
Breakfast was fairly limited and I'd rate the food as mediocre.
Overall it is a good place to stay and affordable. A person would be hard pressed to find a nicer hotel for the price.
June 29, 2014
Rated 5.0 out of 5.0 by RoyalJellyQueen Wonderful for the weary traveler
After being on the freeway for over 8 hours, it was a pleasure to enter a room that was so inviting. The pllows and linens were very soft and luxurious. I felt pampered the whole time I was in the room.
June 26, 2014
Rated 5.0 out of 5.0 by CJWA Excellent Work our facility
I give this hotel an A+ on work out facility. The workout equipment is new and very up to date with plug in technology. The had a combination of free weights and Machines. Also the suites are rooming and very comfortable. The only downside for me is the quality of Breakfast food. I want very healthy choices and there were few.
Overall a Great facility!!
June 25, 2014
Rated 5.0 out of 5.0 by LaceyKris At a loss . . .
There is not a single thing I can recommend be improved. This stay was one of the best! I always stay at an HI Express when available because of the quality of the services provided. Keep up the good work.
June 23, 2014
Rated 5.0 out of 5.0 by kmcp Great Experience
Stopped at this hotel without a reservation when too tired to drive further that evening. Staff was very accomodating. Hotel was hosting several athletic teams at the time, but was still quiet and we slept well. Breakfast was very good.
June 19, 2014
Rated 5.0 out of 5.0 by Softball Family VERY Clean, spacious rooms
We were in town for a softball tournament. The hotel was located right next to the fields so the location is what first attracted us. This is a great hotel - good service, and the rooms were spotless and spacious. Great to have the seating area to get out of the heat and relax in between games.
June 11, 2014
Rated 4.0 out of 5.0 by woootruck11 Pasco
I like the hotel and have stayed there before. The TV while clear took about 5-10 seconds to change channels. It was very frustrating. Given an alternative I would stay somewhere else just for that reason. Also I needed plug ins near the bed.
June 10, 2014
Rated 3.0 out of 5.0 by tsaints26 Pasco Holiday Inn ok if air conditioning is working
The hotel is overall like any other HIE, the rooms are more spacious than some others though. We were pretty happy with our room until we realized the air conditioner was not blowing cold air, we had turned it on and waited several hours for the room to cool, when it was close to bed time we finally figured out that it was not blowing cold air. We called the front desk, they said the maintenance man could check to see if we had it turned on right, but would not be able to fix it, since we had just previously stayed in SF at a HIE we knew how the air worked, the only thing they could do was send up a fan. We had a 6:00 am flight the next morning, so it was an inconvenience not to be able to sleep due to the heat. We were not offered a discounted rate or any form of compensation. I let the new desk clerk that had came on duty know the air was broken, for the sake of future guests. Other than that problem it was exactly what I expected....
June 8, 2014
Rated 5.0 out of 5.0 by Jamaicamoon91 Positive experience
We enjoyed our one night stay. Our mini-suite was very comfortable. I would have preferred a slightly larger bathroom; ours was very tiny. Otherwise, all was just fine, and as expected for a Holiday Inn Express.
June 8, 2014
Rated 5.0 out of 5.0 by iDink pickleball Incredibly attentive staff
I stayed at the hotel for business for a week. The entire staff was over the top. I had a few special requests and everyone made sure my requests were accommodated. I would recommend this hotel to anyone especially for your business needs!
June 6, 2014
Rated 4.0 out of 5.0 by Anonymous__ Expensive but nice
Overpriced for the location (right on the interstate and not in the heart of the city).
Staff were extremely friendly and attentive.
June 5, 2014
Rated 4.0 out of 5.0 by msbrown Great location, price
Very large rooms, exceptionally clean, tidy - staff extremely attentive. Great location - many restaurants, stores, easy access to freeways
June 3, 2014
Rated 5.0 out of 5.0 by avery10 comfortable and clean
This is a great place to stay. The rooms were very clean as well as the grounds of the hotel. I would recommend this hotel to anyone. I have already made arrangements to stay again.
May 31, 2014
Rated 5.0 out of 5.0 by Mateo33 Nice Hotel
Nice hotel, staff was great. Rooms and beds were comfortable. Plenty of space to get work done. Breakfast was pretty tasty too.
May 8, 2014
Rated 5.0 out of 5.0 by Rockindj99 Nice Place
I stay here often so my grandkids can come visit and swim
May 6, 2014
Rated 5.0 out of 5.0 by cai1 One of my favorites
I stay at the Holiday Inn family of hotels for work. One of the best I have stayed at. Very clean and new excerise equipment. Staff was great.
March 30, 2014
Rated 5.0 out of 5.0 by WashingtonJ Friendly staff and comfortable hotel.
I was warmly greeted by the staff when checking in. Everyone working here seems to be extremely friendly and helpful.
March 26, 2014
Rated 5.0 out of 5.0 by White_sand1011 Nice hotel
Everything about the stay was nice. The front desk statement offered to have breakfast available to-go since we would be leaving before breakfast was available. This was a nice surprise. I was pleased with my stay.
March 16, 2014
Rated 5.0 out of 5.0 by Leon88 Interesting room layout, great breakfast
Beds comfy, room very spacious w/ extra pullout couch. Layout different -- bathroom in back near beds instead of at front by door. Liked it. TV in odd place though -- central but hard to see from bed and couch at same time. Mini kitchen area very helpful.
Breakfast fantastic -- cinammon rolls were great and many good, healthy choices. Well stocked.
Workout & pool also good.
February 25, 2014
Rated 5.0 out of 5.0 by Brand Done Good service
Joel at front desk was welcoming and helpful. Good staff here.
February 22, 2014
Rated 5.0 out of 5.0 by Bubbascrub Great experience
The staff was super friendly and helpful especially when we got in from the motocross races at 10:15 after the pool had closed and they reopened it for our group till midnight. The rooms were big and clean. We will definitely be back again next year.
January 15, 2014