Rated 4.3 out of 5 by 95
Rated 5.0 out of 5.0 by ITtravler Great Hotel
One of the best stays I have at a Holiday Inn. The room was nice/clean and the pool is nice.
November 11, 2015
Rated 4.0 out of 5.0 by Michael from Nashville Great Value!
For being a mid-range type hotel I had zero issues with the condition of this hotel! Everything in the room worked correctly. The staff cheerfully answered any questions I had and even added additional valuable input! There were no negatives. My stays at other hotels this past summer were gloomy with less than helpful staff! This IHG hotel stay made a little happier about traveling for work!
October 30, 2015
Rated 4.0 out of 5.0 by Cargo44 Pauls valley halfway Ardmore to OKC
stayed here many times. a nice hotel in a small town, countryside but not too far from OKC.
October 23, 2015
Rated 1.0 out of 5.0 by WYstac Revenue more important than hospitality guarantee
I was not greeted as an IHG rewards member, offered a welcome amenity or room upgrade. I experienced a problem during the stay and after checkout. Hotel management was unresponsive. I’ve not received a satisfactory resolution. I would recommend avoiding this particular hotel, if possible.
October 20, 2015
Rated 1.0 out of 5.0 by WYstac Extremely dissatisfied with overall experience
I’m an incensed patron of this hotel and dismayed by the egregious falsehoods told by the management and his or her staff in an effort to justify an erroneous charge, placing generating revenues before guest satisfaction, at this particular property.
Specifically, regarding a recent rewards night stay at this property and subsequent unsuccessful attempts to contact the hotel directly with reference to a contested late checkout charge which resulted in an unauthorized additional full room night charge, plus tax, to the credit-card they had on folios for incidentals.
Despite the fact that I’ve disputed the exact time the room was vacated and the management has told multiple versions of events, often conflicting, contradictory, calling into question the reliability of their judgment on determining the exact timeframe of events.
I was unaware that a late checkout would become such an issue, nor was I provided with a receipt or explanation on the managements’ unilateral decision to charge me an additional full night rate for departing after, ‘normal,’ checkout hours; or how they determined, to such a precious time, when I left the property after utilizing, ‘express,’ checkout.
October 20, 2015
Rated 5.0 out of 5.0 by Cherry49 Comfortable and quiet
We know we can always find a clean and comfortable room at Holiday Inn Express. The Paul's Valley location met all of our expectations. The staff were friendly and helpful. Will happily stay there again!
October 19, 2015
Rated 5.0 out of 5.0 by thamessr Business
Great place with friendly staff. Quiet and clean rooms, breakfast bar has a great selection.
October 14, 2015
Rated 5.0 out of 5.0 by TexasFamily Great HIE
Excellent HIE that met or exceeded our expectations
October 13, 2015