Rated 4.5 out of 5 by 135
Rated 5.0 out of 5.0 by Property Review All Around GREAT experience!
The gentleman and Lady attending the desk the night of my check in were the friendliest and most accommodating that I have dealt with at a motel in a long time. Very impressed with them overall. The rooms were very clean and bed very comfortable. Very relaxing. This is my first time for taking the time to write a review. This staff deserved a great write-up.
March 24, 2015
Rated 5.0 out of 5.0 by edbd Great stay! Thanks
Loved staying at this Holiday Inn Express. It was convenient to the airport, comfortable, clean and everyone was friendly and efficient.
March 23, 2015
Rated 4.0 out of 5.0 by Angie1975 Staqff was wonderful
We arrived tried and wore out from our travels. The woman at the front was the best!! She got us a room and was very helpful!!
March 19, 2015
Rated 2.0 out of 5.0 by Firebug Bad Stay
The clerk who check me in didn't acknowledge my IHG Reward Member. She was very short and not personable at all.
The other clerk, Brad is very helpful, accommodating and always willing to assist and make transactions as smooth as possible.
Bathroom (Tub) wasn't clean upon my arrival.
The above problems are not normal for this property but should be addressed. I stay at another HIE not too far from this one and ALL of the personnel make the guest feel like family and feel at home.
I answered yes on recommending this property but only if issues are resolved.
March 11, 2015
Rated 5.0 out of 5.0 by 1Happywife1Happylife Most Satisfying Stay at Holiday Inn Express In Pearl, MS
The stay at the Holiday Inn Express was exceptional! The entire room was clean, smelled good, and the carpet didn't make me want to keep my shoes on at all times. My family and I visit this area frequently because we vistit friends on a regular basis. Before, we stayed at another hotel and I walked across the carpet and bathroom floor bare foot and I got a fungus. Yuck!! Thank you for taking pride in the sanitary care of the rooms. Please continue to disinfect the carpets and floors.
March 11, 2015
Rated 5.0 out of 5.0 by Derrick40 Jackson MS-Derrick Edwards
Just improve the wireless capabilities: accurate wi-fi password, adequate speed
March 9, 2015
Rated 4.0 out of 5.0 by californiabull Clean hotel, stiff beds and breakfast food quality
The hotel is maintained very well and is very clean. The staff was very courteous and helpful. What I would work on improving is the comfort of the beds as they are very hard. The pillows are too soft, even the 'firm' ones. The breakfast buffet could use a little work. The cheese and salsa fillings in the omlettes leaves something to be desired. Also, the bread is always stale and I believe this is due to the way they are displayed in the bread case. The bread should no be exposed to air because it dries it out and makes it stale in a very short time.
March 3, 2015
Rated 4.0 out of 5.0 by Jazzeene Pure Relaxation...
My stay was wonderful. I hope to visit again. I felt in the comfort of family and friends. The female employees were so friendly and professional.
March 1, 2015