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Rated 4.5 out of 5 by 121 reviewers.
Rated 1.0 out of 5.0 by No shower current or management I am a Holiday Inn Express loyalist and have had ALL good experiences until I arrived in Jackson. The hotel appeared to be new renovated which was great and my stay was only to be about 6 hours so I assumed nothing could really go wrong until 5 am when I was going to take a shower. There was no shower curtain! This is something that I never think I need to check the night before. After taking my first quick tub, something I hadn't done in decades I promptly checked out to rush off to the airport. When checking out I tried to simply let them know so that the next guest would have a better experience. The front desk clerk really DID NOT CARE! And management was nowhere to be found. I will now ALWAYS look for a shower curtain in advance... January 20, 2015
Rated 5.0 out of 5.0 Great Hotel We got the queen suite and it was awesome. I have two teenage boys so one took the pullout couch and one took a bed and it was plenty of room for all 4 of us. The bed was too firm for me but everyone else thought it was fine. Its very close to the outlets and movie theater plus it is right off of 20 and it is kind of secluded so you feel safe. January 14, 2015
Rated 5.0 out of 5.0 by Friendly staff We have stayed at this property since it opened and have never had a bad experience. We plan to return next year. January 12, 2015
Rated 4.0 out of 5.0 by Review Stay The room was not adequately cleaned. The table beside the bed was detached from the wall and the drawer would not stay shut. The phone did not work. December 30, 2014
Rated 5.0 out of 5.0 by nice place for a quite evening A good place to stay in the Pearl Mississippi area close to all things shopping and good places too eat close December 22, 2014
Rated 5.0 out of 5.0 by clean comfortable A new hotel, clean comfortable, and suited me well for a one night stop over. December 12, 2014
Rated 5.0 out of 5.0 by Wonderful staff Person at desk was very, very helpful when I was dealing with problem concerning my reservation. Room and breakfast was great. A fairly new and well managed hotel. December 4, 2014
Rated 5.0 out of 5.0 by Great Service We always stay at HIE, we never had any issues before. The people next door were real loud and banging on wall. They continued to still be loud after MGMT was contacted. November 29, 2014
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