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Rated 4.2 out of 5 by 63 reviewers.
Rated 5.0 out of 5.0 by New and Clean property with a great Front Desk Staff! I was very impressed with the front desk staff and the quality of customer service offered during our family reunion! July 27, 2013
Rated 1.0 out of 5.0 by Horrible Experience I checked "poor" as Memorable Experience. In a way that was incorrect. I will forever remember the experience of being at the Holiday Inn Express in Pearl, MS. The personnel at check-in were extremely rude. I booked on line selecting one date. I arrived on that date and was told my reservation was for an earlier date - and was required to pay for both! An appeal to management was denied. We have stayed at this location (actually the hotel had moved) for the same Friday night for several years. We will NEVER stay there again and are recommending our friends not stay there. In fact, we have not stayed at a Holiday Inn Express since and have cancelled several reservations. The new location is closer to the interstate - and to the interstate noise. Breakfast was awful. Those things, as well as rude personnel, contribute to an overall horrible experience in Pearl/Jackson, MS. Satisfaction guaranteed - yeah, right. July 22, 2013
Rated 4.0 out of 5.0 by Comfortable room The room was very comfortable and clean. With dual tv in the room, we were able to watch something different other than the cartoon channels. July 13, 2013
Rated 4.0 out of 5.0 Reception Staff unpleasant great hotel as expected with Holiday Inn Express. The girl on reception was unhelpful and bordering on rude. Thankfully this is not the norm. June 29, 2013
Rated 5.0 out of 5.0 by eva room nice food was good the price little high for a average traveler June 25, 2013
Rated 5.0 out of 5.0 by The sweet rolls are DELICIOUS!!! The breakfast staff was so friendly and nice. Room was great and so was the price. June 25, 2013
Rated 5.0 out of 5.0 by Last stay of long road trip The stay at this motel was our last night before getting home to Georgia. We stayed the whole trip in either Holiday Inns or Holiday Inn Expresses. This one had more amenities. The morning staff was friendlier than the night crew but that was not an issue. Clean motel with clean rooms. We were dead from driving all day from Texas. Bed was very comfortable. We would stop here again if the need arises. June 21, 2013
Rated 5.0 out of 5.0 by Great place to stay! Very nice and new; very quiet even next to the interstate; staff very knowledgeable and friendly; excellent accommodations. I'll stay here again! June 17, 2013
Rated 4.0 out of 5.0 by Front Desk Staff Great front desk staff. Lady thanked me for being a Platinum member and provided me with a room upgrade and a bottle of water. June 17, 2013
Rated 2.0 out of 5.0 by Uncomfortable Bed If you want to know how bed feels just lie on concrete for a nite. My wife and I have stayed in holiday inn express all over and always had much more comfortable stay than this. I expected better than this. I will not stay at this location again at any price. June 15, 2013
Rated 5.0 out of 5.0 by comfortable and secure I was traveling cross country with a car full of personal property. I was fortunate to receive a room without a reservation after 10pm. My room was facing the parking lot which was well lighted so I was able to check on my vehicle from my window and relax throughout the night. The room and hallways were clean, quiet, and very well maintained. The breakfast was a nice surprise, I was expecting simple continental but there were plenty of hot items including pancakes available. Great stay after a 10hr drive! June 12, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn Express Great Hotel and the staff is outstanding. My room is always clean and the staff really goes out of their way to help in any way possible. The location is close to 1-20 and traffic is never too bad. I always feel safe when I stay here. June 5, 2013
Rated 4.0 out of 5.0 by Nice New Hotel and Great Staff This hotel was very nice. The Staff was Great. The hotel room was clean and in a very good location. April 19, 2013
Rated 5.0 out of 5.0 by Great Staff assist I arrived VERY late at night....staff greeted me by name when I walked in....had room and registration ready....was on elevator headed toward room in 30 seconds....I returned 2 nights later...staff had res completed for me when I left following morning. Wonderful place....thank you all.... April 18, 2013
Rated 5.0 out of 5.0 by Recommended Brand new hotel, very clean, very helpful and friendly staff! I stay in Holiday Inn / Express at least once a month and I like the new room layout. The room had a lot of work space and a work desk that is on wheels that can be moved around. The room was cleaned thoroughly each day. Only negative is that it is the same old Holiday Inn Express Breakfast. Not a bad negative! April 17, 2013
Rated 5.0 out of 5.0 by Wonderful room and staff I stay at Holiday Inn Express quiet often as I travel a lot for work. This property was wonderful. It was very modern and spacious. The staff that I encountered there were also wonderful and very friendly. Not once did I pass by the front desk that I was not addressed in some fashion. John and Manerva(sorry if it is spelled wrong) were just great! April 12, 2013
Rated 5.0 out of 5.0 by Awesome Staff! I must commend two staff members during my stay. Manervia and John were very pleasant always had a huge smile and made every effort to accomodate our needs. The smile was most important as it reminded us all at the end of a very stressful day that "The sun will come out tomorrow" and all is good. April 8, 2013
Rated 5.0 out of 5.0 Nice hotel Very nice hotel. Beds are a little firm. There needs to be a little more sound proofing between the doors of adjoining rooms. March 30, 2013
Rated 5.0 out of 5.0 by Great accomodations Taveling through in horrable weather & found a beautiful suite left here which probably saved our lives that night. They only had a suite left which was a great price for everything. Very nice & clean. Had a nice hot breakfast & left on our way back home. March 7, 2013
Rated 5.0 out of 5.0 by Very clean, quiet, new and modern Large clean rooms. Nice breakfast as usual. Friendly, welcoming staff. February 28, 2013
Rated 3.0 out of 5.0 by 50/50 Staff Al was the front desk staff and was super friendly. The other front desk staff were the opposite and unfriendly. The hotel is clean and convenient to the airport. February 27, 2013
Rated 5.0 out of 5.0 by Nice room and breakfast Very clean room and nice selection at breakfast. Wished the bed was a little softer. January 31, 2013
Rated 5.0 out of 5.0 by Excellent staff and an excellent property A new property with an excellent staff who went out of their way to make us feel welcome. January 10, 2013
Rated 5.0 out of 5.0 Comfortable Spacious Room The property was new. Everything was clean and neat. The room was spacious and the bed was comfortable. December 5, 2012
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