Rated 4.2 out of 5 by 131
Rated 5.0 out of 5.0 by margey Clean and comfortable
Everything was clean and the beds were great with plenty of pillows.
December 10, 2014
Rated 5.0 out of 5.0 by BB3500 Very nice staff and Becacomfortable room
Because of business I have stayed at this property many time. Always consistant in quality of service staff and cleanliness of property.
December 3, 2014
Rated 5.0 out of 5.0 by Stig's Texas Cousin Nice for South Houston
Convenient location, clean rooms. The internet speed is very slow, however.
December 1, 2014
Rated 5.0 out of 5.0 by hammerhead70 great hot breakfast and friendly staff
second time i have stayed at the this property and
they are always friendly and very helpful, i would
recommend to anyone for a comfortable night
with low noise at this hotel.
November 27, 2014
Rated 2.0 out of 5.0 by Adrian1979 Poor front desk service
I recently stayed at this location on business for the State of Texas. Upon check in I informed the hotel front desk staff that me and my coworker are required by the state to split the room cost, and that we would like to charge two state of Texas credit cards for the room. The front desk clerk stated that our request could be accommodated upon check out in the morning. When we were ready to check out we informed the female clerk that we need the room cost split, and she rudely replied that the credit card on file had already been charged and if I needed to split the room cost, then that was a problem that I had to take up with my co-worker. The woman was extremely rude and has no business in customer service. I will never stay at this location again.
November 24, 2014
Rated 5.0 out of 5.0 Great Family Weekend
Holiday Inn Express provided a clean, comfortable roomy suite. The great service made the whole family enjoy more our Houston visit.
November 19, 2014
Rated 2.0 out of 5.0 by Jake!! Shocked by what happened on 11-3
I have never had the issues before at this hotel. I would suggest that I should have been offered a change to another room BUT the offer never took place and I had The poor reaction by the housekeeping staff was inexcusable. The lack of follow-up by the desk clerk UNTIL I brought it to his attention a second time was troubling. I felt like I should have received a follow-up from the senior management of the hotel but it never came so it's obvious that the clerk never took the time to tell anyone about what happened, The 2nd and 3rd night I was there was better, although the housekeeping left something to be desired.
November 14, 2014
Rated 5.0 out of 5.0 by Seabee bu Great front desk service
Hotel looked fairly new, very clean and friendly staff and service was great
November 12, 2014