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Rated 4.1 out of 5 by 31 reviewers.
Rated 5.0 out of 5.0 by Great place to stay for the price My company stays here every year because of the price, staff and cleanliness of the facility. May 14, 2013
Rated 3.0 out of 5.0 by Clean and new location I stayed here 5 nights in May 2013. Overall my experience here was very mixed. I really appreciated the fact that it was a new hotel and was very clean with current decor. Having breakfast available is a plus also. The bed was comfortable and had a memory foam top. The staff was universally helpful and friendly! I have nothing but good things to say about them. However, this place is not easy to get to from the highway. If you miss the right turn, you will take 4-5 miles to get back. There is nothing at all around the hotel within walking distance. The breakfast is really just so-so. It is the same at all of them and is the worst of what a typical American breakfast is. Not real healthy. Probably the worst thing about the room was the air conditioning. This is in southeast Texas so the likelihood is that the air will be run year around. The problem is that it was either running and too cold, or not running and too hot. When it is alternating that way it is hard to get a good nights sleep. It took me too days to recover from the poor sleep I had. This isn't a problem just here, but it is here. My only other major complaint was that the shower was really, really low flow. It seemed to take 30 minutes to take a 10 minute shower. Lastly, it seemed very expensive for a prefab pop-up hotel. Ultimately, its a place to stay. Not great but not terrible. It is easy to get into Houston from here. The highway gets packed but its a short ride into the Reliant Park area. May 13, 2013
Rated 3.0 out of 5.0 by Nice place the other guest were the issue The staff and facilities were what you expect from Holiday inn, which is to say nice and consistent. However what appeared to be a High School Baseball and Softball team was staying in the hotel as such there was allot of noise in the halls and coming and going. Also the Breakfast was far below what you would normally expect, either the staff couldn't keep up with the demand or they simply gave up. There were no sweet rolls and the other selections were far less than usual. I would think that a large group of Athletes making reservations would clue somebody in that breakfast was going to be an issue. Like I said the front desk Staff was what you expect, friendly and prompt. The facility was clean and well maintained. The other guest should have been controlled a little better. May 6, 2013
Rated 2.0 out of 5.0 by Confortable bed and quiet. Did not acknowledge me as a GOLD Member. Fresh fruit was old. No cinnamon rolls for two out of the three days we stayed. Ran out of breakfast food all three days. My wife and I were not happy with this Holiday Inn Express. May 6, 2013
Rated 5.0 out of 5.0 Great staff and location This was by far one of the better Holidays Inn Expresses which I have stayed at. Everything was just great. On my future return visits to Houston this will be my place of choice. April 22, 2013
Rated 5.0 out of 5.0 by Great place The Holiday Inn Express Pearland has become a home away from home. We stay here every two weeks due to our visits to MD Anderson. The location is convenient enough to arrive at appointments on time and the atmosphere is pleasant. It is beginning to become a financial strain due to the frequency and duration of our stays. I wish there was a charity program that existed, to assist cancer patients. Overall, I would definately recommend this hotel to anyone. April 13, 2013
Rated 4.0 out of 5.0 by Great Time! I have stayed in this hotel several times. Each time my experience seems to get better and better. I really felt relaxed and hated to leave, but I was only to be in this area for one day! My wife and I will be coming back. Also some good friends of ours were there also for a birthday celebration. They were planning to go to another city south of Pearland, but slept the time away. Had a great time! Be blessed - William March 28, 2013
Rated 1.0 out of 5.0 by Unpleasant Staff I have stayed at this property on several occasions and have had a pleasurable experience every time...... EXCEPT for this time. On this particular stay, I didn't not receive my Express Checkout that I have grown accustomed to. I was in the hotel lobby at 6:30 a.m to check out, and there was no one at the front desk. After 30 minutes of the cleaning staff and myself looking for the mgr on duty, he appeared, Blood shot eyes and looked like he just woke up. I think he was asleep in one of the rooms. I let him know that I may miss my flight due to this delay, he said "thats not my problem. I can't be everywhere at once. And, you ain't been down here waitin on me for 30 minutes." Knowing now that this is how this hotel staffs their business, I will glady choose another hotel. March 25, 2013
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