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Rated 4.1 out of 5 by 79 reviewers.
Rated 5.0 out of 5.0 by Elaine Autery Ms. Dew and her staff are an excellent example of how a team works together. They are always friendly and ready to be of service. I haven't seen more happier employees in one location for a while, even the cleaning staff are happy and helpful. June 9, 2014
Rated 4.0 out of 5.0 by Great place to stay I would recommend you stay at this hotel if you want to be close to the city but not in the city. My Family and I had a great stay at this hotel. May 30, 2014
Rated 2.0 out of 5.0 by Holiday Day INN SFreeway Pearland Was placed on the top floor, sound from the terrace in middle of night very disturbing. Hotel was reluctant to give an hour of extra checkout time even after being a Gold Elite. May 28, 2014
Rated 4.0 out of 5.0 by Most Welcoming Staff I Have Encountered! When I arrived at the hotel the staff seemed genuinely happy to greet me (even though it was very late at night)! They called me by name and made sure that I had everything I needed before heading up to my room. Much to my surprise they remembered my name and wanted to chat every time I came through the door throughout my five day stay. I also noticed they were like this with every customer that walked in. This is the first time I have encountered this at ANY hotel! The attitude of your staff really made a difference to someone who has been traveling for 2 weeks without being home! I would definitely recommend staying here if for no other reason than how friendly the staff is!!!!!!! May 22, 2014
Rated 4.0 out of 5.0 by Pearland Holiday Inn Express Stay The staff were very helpful to us during our stay. The breakfast was fresh every day. The only negative thing that we had happen was the cleaning staff taking the elevator instead of offering it to us. May 14, 2014
Rated 2.0 out of 5.0 by Greater Than Average Cost for Less Than Average Stay There are some minimums I expect when staying in a hotel...phones that work and drains that drain are some of them. This was a pricey stay and what you got was not worth it. Eventually I got a working phone and the drains were unclogged. But disappointed that one had to ask. Also, the room is not laid out in a very convenient manner...TV is in the sleeping area with desk in another area....does not make it convenient to see the TV while working. The maid staff was friendly and very helpful, especially with the room problems. Still, I would not go out of my way to stay at this location. May 11, 2014
Rated 5.0 out of 5.0 by Great staff and accomdations The hotel was able to accommodate our large sports team and families for the weekend. The staff was extremely friendly and went out of their way to make sure we had a great stay. We were able to use the meeting room for the team and feed everyone breakfast. We would HIGHLY recommend the hotel! Thanks again for a great weekend! May 8, 2014
Rated 5.0 out of 5.0 by Excelente para descansar. Un muy confortable hotel, muy tranquilo y buena ubicación, buen desayuno con variedad de alimentos a seleccionar, excelente atención del personal, habitaciones muy confortables y limpias, con todo lo necesario, en fin, estuvimos muy contentos. May 2, 2014
Rated 4.0 out of 5.0 by room cleaning crew During the breakfast hours the cleaning crew are in and out and taking breakfast with them. Most properties do not allow their crew to go inside the breakfast area till the guests have finished eating, Last week I stayed 3 nights at this hotel and the first night every in room coffee was ok. 2nd day there were 2 decaf and the third day there was no coffee whatsoever. The manager should be checking the rooms to make sure every thing is done according to the company policy. The general manager is a quite person and always likes to stay in his office, I have never seen him either talking or greeting guest. April 28, 2014
Rated 5.0 out of 5.0 by Awesome place This is a great hotel one of the best hotel we done stayed in from the front desk to the housekeeping..Everybody is just wonderful this is the only hotel we stay at when we go to Houston!! April 13, 2014
Rated 4.0 out of 5.0 by Friendly and Compassionate - Best Staff Ever! I was in Houston due to a terminally ill family member that passed away just days later and the staff at this Holiday Inn was a cut above most of the IHG properties I've stayed at. Denise, Jonathan, and Angela all went above and beyond to make me smile and make my stay as upbeat and positive as possible. They were compassionate and treated me like a friend and family. These staff members could really train other hotel staff at various properties what it means to make you feel at home away from home in the worst of circumstances. I cannot thank them enough for their fantastic service and they consistently did it with a smile. Superb service. Thank you. Terry March 26, 2014
Rated 5.0 out of 5.0 by Best Sleep Ever My husband and I were facing a very difficult health issue "Cancer". Needless to say, we really needed a good nights sleep before all the testing began. Staying at the Holiday Inn Express was a blessing. We were able to get a good nights sleep. Due to Houston traffic and an early doctor's appointment, we were not able to have breakfast. However, the day we checked out we were able to have breakfast. It was great. It was a great experience. March 5, 2014
Rated 3.0 out of 5.0 by Management Everytime we have stayed here the staff would give us trouble putting individual IHG members names on our rooms if the reservation was made under one name. I dunno if the female manager in the afternoon is prejudice but she has given us trouble and told us we couldnt drink in the hotel because they didnt have a liquor license . But yet im renting these rooms for a week at a time so this is our home.The water pressure was terrible all week long at this facility. Other than that the facility is clean February 10, 2014
Rated 1.0 out of 5.0 by Average Rates are average, rooms are clean, the table and chair are not good for computer use. Nothing makes it stand out. Food is the normal basic spread. A bit difficult to access due one way service road along 288. Need to drive down to next exit for resturants. I won't be returning. January 27, 2014
Rated 5.0 out of 5.0 by Nice The location of this one is great and there is food not to far away and also shopping. December 20, 2013
Rated 5.0 out of 5.0 by A great staff and establishment I stay one night. Excellent young smart staff. They were real helpful smart, and nice. I'm going to stay at this location everytime I'm in the area. Thank you December 19, 2013
Rated 5.0 out of 5.0 by Thoroughly enjoyed my week stay at this first class establishment. I got to know the staff and everyone was always ready to help and with a smile. The rooms were always great and smelled like the first day, fresh and clean. I was working and was happy to find comfort at the end of the day. Great hotel. December 16, 2013
Rated 5.0 out of 5.0 by Great place to stay I have to go back next week and will be staying there again. We were treated very well, and the place is clean and comfortable.. This will be first on the lis when I have to travel back to the area. November 22, 2013
Rated 5.0 out of 5.0 by Hotel Suite and Service I held a Mary Kay Event at the Holiday Inn Express, Hwy 288, Pearland, Texas in a suite. The room was very clean and spacious. I was very impressed! I loved the room and the service I received from making my reservation, to arriving at the hotel and leaving was truly EXCELLENT!!! I do recommend this hotel and I will visit again. Thank you for everything. November 20, 2013
Rated 5.0 out of 5.0 by Great Service and Great Location. I was at this hotel for 5 days on a business trip. The staff was friendly and I was greeted every time with a smile. The location is great. This hotel is conveniently located close to many shopping stores and a variety of restaurants. I will stay again at this location in the future. I have already recommended it to several co-workers. November 1, 2013
Rated 5.0 out of 5.0 by Nice & Clean Hotel and Friendly Staff We stayed here for two weeks during my father-in-laws hospitalization at MD Anderson. We needed a place outside of downtown Houston so we could see grass. This hotel was near Bass Pro Shops and many new eating & shopping establishments. We enjoyed our stay here during a time that was pretty stressful and tiring. Thank you for welcoming us in. October 29, 2013
Rated 2.0 out of 5.0 by Not sure about this one I have three complaints about this hotel. 1. Location. Its very weirdly placed. In the middle of nowhere. It only has one access road. If you want to go somewhere, you also got to do this loop. In traffic, VERY annoying. 2. Water pressure. They've put me on the 4th floor. There was hardly any water pressure to shower. Pretty much no water. 3. Internet. Again another HI Express with an internet which was not workable. The speed was so slow. Like the old dial up days. Not suitable for Database work or larger emails. October 13, 2013
Rated 5.0 out of 5.0 by So satisfied! I have been raving to others about your Holiday Inn in Pearland. I am so glad to see the Holiday Inn Express's increasing there standards and making the rooms and amenities so nice. The bedding was so clean and comfortable. The breakfast was good, and the housekeeping was fantastic. I travel a lot and do appreciate arriving to the Hotel with a clean and comfortable room after a long hard days work. Thank you HOLIDAY INN! October 8, 2013
Rated 5.0 out of 5.0 great staff, great otel I LOVE THIS HOTEL, THE STAFF IS REALLY HELPFUL, THE HOUSE KEEPERS ARE GREAT! October 6, 2013
Rated 5.0 out of 5.0 by Clean smell good Thank you so much your staff was great will come back October 3, 2013
Rated 4.0 out of 5.0 by Ideales Hotel für einen Zwischenstopp Das Hotel ist sehr sauber, und modern. Es liegt zwar direkt am Highway, allerdings hört man diesen nicht. Obwohl wir als Priority Member eingecheckt haben, und ein Zimmer im zweiten Stock als Präferenz angegeben haben, wurden wir im Erdgeschoss eingecheckt. Da wir fast direkt neben dem Business Center wohnten, haben wir jedes Mal die Tür zuschlagen gehört, wenn jemand ins Business Center ging. September 25, 2013
Rated 5.0 out of 5.0 by Excellent Stay! New, clean, great wireless service, comfortable beds, great staff. What more could you want? Definitely coming back to this one! Only negative is there is nothing in the immediate area but 1 or 2 exits south and you can find anything you want! September 21, 2013
Rated 5.0 out of 5.0 by Relax! Enjoyed my stay, clean and comfy and super price!!!!!! September 9, 2013
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