Rated 4.2 out of 5 by 151
Rated 4.0 out of 5.0 by nickim Nice Hotel
great hotel, nice breakfast, comfortable bed - issues was with the WIFI - the staff tried to help but it was an issue with AT
March 3, 2015
Rated 1.0 out of 5.0 by Pearland Stay 2-25-15 Would not recommend
Deidra and Micha were GREAT!!!! Our plane was delayed and we arrived at the hotel after 11pm. We had to call Deidra for directions. When we arrived, she and Micha welcomed us with friendly smiles...that was a nice welcome considering how tired we were. That was the BEST part of our stay.
The toilet had not been cleaned by housekeeping and had urine on the seat.
One bed had hair in it and the other blood stained sheets...DISGUSTING!! I called down to the front desk and Micha came up immediately, apologized and changed the sheets.
I received the bill under the door the next morning and we were charged for the room. However, I received a call from Denise, the manager who also apologized for the condition of the room and offered to take care of the bill.
My daughter left her makeup bag. I called the hotel this morning and again this afternoon. Both times, I was told they would check and call me back and no one has called back to confirm they found her make up bag.
This stay was quite disappointing.
March 1, 2015
Rated 5.0 out of 5.0 by Wally077 Great service
When visiting Houston we have found this to be quiet the place to stay in Pearland. The Staff is really nice and accommodating, the room we are given is nice, clean and comfy.
This Hotel is located close to the highway and the noise of traffic can be challenging, but manageable.
I highly recommend this Hotel.
February 24, 2015