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Rated 3.9 out of 5 by 88 reviewers.
Rated 2.0 out of 5.0 by Handicap accessible accommodation. Made reservation for a handicap room with two queen beds. The room had two queen beds but had a tub with no shower chair. Was moved to another room that had a handicap shower but only had one queen bed and a fold out sofa. The shower was broke with no way to fix it so had to made due with a broken shower head. Did not have rubber mat for the shower floor which was very slippery. The window was cracked and stayed all fogged up, couldn't see outside. There was no extra amenities like Kleenex and laundry bags. Also had planned to swim in pool but I need a chair lift to get in pool since I only have one leg. That also was broke so I couldn't swim. This is the reason I want stay at this particular Holiday Inn Express again. August 26, 2014
Rated 5.0 out of 5.0 by Great Service. The receptions was very nice in helping me find the hotel, and when I got there she treated me very kindly, in suggestion on where to eat. August 23, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Pearland For the most part, the stay was good. The room was clean and the AC worked very well! Just don't try to check in early or expect breakfast at 6am. August 15, 2014
Rated 4.0 out of 5.0 by Good hotel Nice hotel. Staff friendly enough, not overly. Whirlpool was not working properly. Had a handicap room on a rewards night stay (why do we always get those on reward night stays even though there are plenty of other rooms available?). TV issues; channels not working; they were not resolved; instead they said they were giving me 5,000 reward points instead of fixing TV. By the way, the points are NOT showing up on my account. Anyway, besides all that, a good place to stay; good breakfast, clean room, very spacious. Pool was good; good night's sleep. Highly recommend, but staff needs to work a little on being a little more friendly. August 14, 2014
Rated 5.0 out of 5.0 by Great Sleep Was able to relax well after a long business day. Planning to go to the area once again and will use the Holiday Inn again. Also good breakfast! August 7, 2014
Rated 1.0 out of 5.0 Pearland terrible hotel, after checking in, the room had not been serviced and stank of somebody smoking (was a non-smoking room), After complanining, was given a handicap equipped room - great except the shower head would not stay upright and there was no hot water - great if you like cold water showers to clean your feet. Breakfast was good with plentiful food. August 3, 2014
Rated 4.0 out of 5.0 by Overall good experience Staff was very responsive. Rooms were nice, beds were comfortable. Breakfast was good, nice variety. August 1, 2014
Rated 4.0 out of 5.0 by AC was perfect but: I enjoyed nearly everything about this stay, however, the maid service did not replenish our room with plastic cups, so we had to use the coffee/styrofoam cups. Also, we did not receive a full replenishment of wash cloths. The second day we didn't have the regular coffee in the room, as it was not replenished. It was replenished before we left. July 31, 2014
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