Rated 3.9 out of 5 by 86
Rated 4.0 out of 5.0 by sim r Holiday Inn Express Pearland
For the most part, the stay was good. The room was clean and the AC worked very well! Just don't try to check in early or expect breakfast at 6am.
August 15, 2014
Rated 4.0 out of 5.0 by pickyhotelman Good hotel
Nice hotel. Staff friendly enough, not overly. Whirlpool was not working properly. Had a handicap room on a rewards night stay (why do we always get those on reward night stays even though there are plenty of other rooms available?). TV issues; channels not working; they were not resolved; instead they said they were giving me 5,000 reward points instead of fixing TV. By the way, the points are NOT showing up on my account.
Anyway, besides all that, a good place to stay; good breakfast, clean room, very spacious. Pool was good; good night's sleep. Highly recommend, but staff needs to work a little on being a little more friendly.
August 14, 2014
Rated 5.0 out of 5.0 by Author U Great Sleep
Was able to relax well after a long business day. Planning to go to the area once again and will use the Holiday Inn again. Also good breakfast!
August 7, 2014
Rated 1.0 out of 5.0 Pearland
terrible hotel, after checking in, the room had not been serviced and stank of somebody smoking (was a non-smoking room), After complanining, was given a handicap equipped room - great except the shower head would not stay upright and there was no hot water - great if you like cold water showers to clean your feet. Breakfast was good with plentiful food.
August 3, 2014
Rated 4.0 out of 5.0 by Swimmerguy Overall good experience
Staff was very responsive.
Rooms were nice, beds were comfortable.
Breakfast was good, nice variety.
August 1, 2014
Rated 4.0 out of 5.0 by Dave1964 AC was perfect but:
I enjoyed nearly everything about this stay, however, the maid service did not replenish our room with plastic cups, so we had to use the coffee/styrofoam cups.
Also, we did not receive a full replenishment of wash cloths.
The second day we didn't have the regular coffee in the room, as it was not replenished. It was replenished before we left.
July 31, 2014
Rated 5.0 out of 5.0 by Mom in Mission Nice for the price :)
Hotel is very clean and staff is friendly. Would certainly stay here again if we are ever back to this area. The breakfast was very good and dining area was clean. In the evening families used the dining area to play games and watch the pool area. It was friendly and inviting. The staff at check in was amazing and so nice and helpful too.
July 23, 2014
Rated 4.0 out of 5.0 by ridewinddee great bed and pillows, efficient friendly staff very clean
you will not meet a friendlier and efficient staff. All of our needs were met promptly. Room was clean, extra pillows and towels.
July 15, 2014