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Rated 4.1 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by Everything as expected Everything was as expected. The only inconvenience was that the mattress was too soft for my liking. October 6, 2015
Rated 5.0 out of 5.0 by Great Hotel and staff Great Hotel and Staff, I would recommend this hotel to anyone traveling and wanted to stay just south of the Houston area. October 1, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express-Pearland Very nice hotel, very nice staff. Would recommend this hotel to anyone. It's obvious that the manager and staff take pride in their work. September 30, 2015
Rated 5.0 out of 5.0 by Always nice staff I always stay here when i'm in the area. The staff is always great! I had a busniess meeting canceled so i arrived well before check in time, but a room was ready so they let me have it. It was warm ,that day so that was very accomidating & greatly apprieciated. Had a flight out the next morning so i wasn't able to take advantage of that, but, area was clean & nice. September 27, 2015
Rated 3.0 out of 5.0 by Excellent Room, Distant Front Desk Staff Members Overall, our stay was pleasant. We would stay there again and recommend it to others. Our room was large, clean and ultra comfortable. Our maid did forget some basic items one morning, but overall the room service was fine. The weekend breakfast scene was chaotic and messy. Inadequate seating space, only one attendant on a holiday weekend, and food not fully warmed. However, the food was good with a nice variety and changes day to day. Pancake machine did not provide quality pancakes. Ditch it for the more common Belgium waffle machine. Two major areas for improvement: 1 - The hallway cleaning material (for carpet?) stunk. Perhaps the cleaning material? While the common areas were clean, the small was very distasteful. 2 - The front desk people were helpful when approached, but they did not make an effort to greet guests or be friendly. With multiple coming and going during a 4 day stay, only once (1) did anyone on the desk greet us, speak to us, or even look up from their electronic gadgets. What was on the computer and phone screens were apparently much more important than being positive ambassadors for IHG. Since it was all but one of the desk people over all shifts and several days, one must assume it is a non friendly culture for this particular HIE. And, yes. I did compliment that one nice young man who wished us a 'good day.' September 17, 2015
Rated 5.0 out of 5.0 by Great Experience We visit the Pearland area 3-4 times per year and have stayed in 3 other hotel chains over the past 3 years. Holiday Inn Express was by far our best experience. The mini-suite was perfect for our family needs. This is where we will stay for all future visits Pearland where our daughter and grandchildren live! The breakfast buffet was great and we really enjoyed the pool and hot-tub! Our only suggestion would be to have a mini-market at the front desk where guest can purchase snacks, toiletries, etc. Your vending machines were out of order during our visit. September 17, 2015
Rated 5.0 out of 5.0 by Enjoyable Stay Great staff, and clean through out. The beds where really comfortable and the pillows where excellent. My grand daughter really enjoyed the pool and hot tub. The breakfast was really good as well, usually the bisquets are hard but they where not here. Over all a great stay and would recommend this Holiday inn to any one staying in the area. September 17, 2015
Rated 5.0 out of 5.0 by Great Stay Great breakfast food, clean rooms and friendly staff. September 10, 2015
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