Rated 4.4 out of 5 by 63
Rated 5.0 out of 5.0 by Jjrrico Good Hotel
Clean Hotel and friendly staff. Would recommend this hotel to anyone. Highly recommend hotel & staff.
August 17, 2014
Rated 2.0 out of 5.0 by tx88 Not a good experience
Bathroom not clean. Someone smoking in non smoking room. Hair in breakfast food.
August 12, 2014
Rated 2.0 out of 5.0 by 007Elvis007 Good Room, but bad breakfast
Room was great, but the girl that checked me in, was either not trained correctly or just did not care. Was not friendly and did not ask or mention that I am a club member. Also for breakfast, at 6:30 when I went down, the coffee was from the day before and cold ! They were not made fresh that morning !! And only half of the breakfast was prepaired !! This had to be the worst stay I ever had in any of the IHG places I have stayed at...
July 21, 2014
Rated 5.0 out of 5.0 by oneusahockey Good hotel
Hotel was clean and staff were very friendly. Would recommend this hotel to anyone. The only draw back was the price of the room. Hotels in this area are not worth what all the hotels are charging. Even with extra cost of ALL the hotels were over charging in this area, this hotel was still the best price for what you were getting. Highly recommend hotel & staff.
July 14, 2014
Rated 5.0 out of 5.0 by GertieM Good Service shown in a different way
I enjoyed my stay and the rooms and service were great. I returned home and realized that I had left my Tablet in my room. I called and spoke to the desk clerk, she was sympathic and said she would let me know if the tablet was found.
I spoke to Anthony the manager the next day and he too said they would make an effort to locate it and get it back to me. Anthony called this morning to say they found my tablet and are sending it back to me.
I have been traveling for 26 years with my job and I try very had not to forget anything at the Hotel. It's really good to know that when you do forget something, that the hotel will work hard to get your possesions back to you.
June 23, 2014
Rated 5.0 out of 5.0 by ccr123abc Good comfortable room.
Comfortable room. Will probably stay there again if I have business in the Pearsall area. People were friendly, and they tried to help.
June 20, 2014
Rated 4.0 out of 5.0 by Bussinesstrip Great service and relaxing
My stay was very comfortable and couldn't ask for more friendly service. Although the wireless internet was slow my stay was still great.
June 10, 2014
Rated 5.0 out of 5.0 by Esecraig Pearsall?
The hotel was new and very clean. The only complaint is the breakfast SOS was warm, not hot, luke warm. I think the staff has not heard about food warmers.
June 3, 2014
Rated 3.0 out of 5.0 by Jadiaz48 Recent stay
My only significant complaint is that although I have used this property numerous times before and use IHG properties almost exclusively during all my business travel, it is the only IHG property where I have not been greeted as a Rewards Club member or offered the perks of participation. This might seem petty and minor but the earned benefits of loyalty to a specific Brand is why I choose IHG properties when I travel.
April 24, 2014
Rated 5.0 out of 5.0 by jlynn123 great hotel
Not one negative experience. thank you very much. Awesome stay.
April 9, 2014
Rated 2.0 out of 5.0 by MANIAN Travel Monthly and Always stay at Holiday Inns
After a long day and long drive had to stand around at counter for almost 20 minutes waiting to check in. DO NOT DISTURB sign was missing, and even though I instsructed the front desk to NOT have my room cleaned or entered, apparently, the message was not passed on to housekeeping. At checkout, clerk had difficulties producing my receipt, which I must have to be reimbursed for corporate travel. Aside from that, room cleanliness and comfort was excellent.
February 14, 2014
Rated 5.0 out of 5.0 by Eileen38 Pearsall Holiday Inn Express
I choose this chain of hotels whenever possible in my travels because of consistent friendly staff, clean, comfortable rooms, and excellent breakfast choices. The Pearsall, TX location did not disappoint. Keep up the great quality & service.
February 9, 2014
Rated 4.0 out of 5.0 by PLATINUMmember88 Check In Clerk not very friendly...
The lady that checked me was rather rude and seemed put out she had to wait on me.... Other than that is was a nice stay.
February 8, 2014
Rated 4.0 out of 5.0 by SafetyPro44 Awesome Stay
I am in the area a lot and wanted to let you know that I feel as closer to being at home here over anywhere else I have stayed. Ashley is great and the rest of the staff makes you feel like you are where you want to be while being on the road.
Thanks for making your place my home away from home.
January 14, 2014
Rated 5.0 out of 5.0 by Chris1432 Was great.
For the working man it was great, staff was very nice, and was able to relax and unwind.
January 14, 2014
Rated 5.0 out of 5.0 by TexasB747 Pearsall TX
Very good hotel, clean and well maintained. Good location with a restaurant next door.
December 24, 2013
Rated 5.0 out of 5.0 by MountainDrew1959 My stay
Thanks. The room was clean and comfortable. The staff was friendly and knowledgable.
December 17, 2013
Rated 5.0 out of 5.0 by jakepat1994 wonderful
Stay was very pleasant! Clean hotel, house keeping was very friendly. I asked for extra towels and was happily given some with a smile. Restroom in room was very clean and the best is the water was nice and hot. Thank you.
December 2, 2013
Rated 5.0 out of 5.0 by Moe26 Great stay
I work in the oil feild, so being away from home and sleep at hotels become part of the life-style. I have stayed at this location for 5 nights so far with complete satisfaction. The staff is welcoming and the place is quite, the service is fast and the facility is always well maintained. I recommend this place.
November 30, 2013
Rated 3.0 out of 5.0 by majordavid Don't 1 of the best
Place must have gone up too fast. Plumbing is miss marked -> Cold is Hot and Hot is Cold. They also need to increase their Hot Water capability. It goes cold if you take a late shower in the AM.
November 30, 2013
Rated 3.0 out of 5.0 by MsHotel Cold Shower
The hotel was decent. However i was in room 114 and had to take a cold shower my first night there and the next morning. I called and reported the problem to the front desk. When i came back in that evening the manager called me and said they discovered the water lines were reversed so cold was hot and vice versa. When i turned on the cold water, it was hot as he advised. My problem with that is this was not a new issue and they should have labeled it correctly for other guests
November 29, 2013
Rated 5.0 out of 5.0 by KDB19 Great Stay
My stay in Pearsall was great, this was the second time to stay there and it has been great both times... The young lady at the counter the night I arrived was outstanding in her task. After a long day it was nice to arrive to a smiling face who only wanted to make the stay the best possible. The entire staff gets 5 stars for there effort. See you in a few weeks again.
November 3, 2013
Rated 5.0 out of 5.0 by pray83 Dove Hunt
Had a great stay at HIE. Staff was great along with the breakfast.
October 23, 2013
Rated 5.0 out of 5.0 by AngolaJoe Family visit
What an awesome new property !! Great pool and wonderful staff -- Will visit again !!
October 9, 2013
Rated 5.0 out of 5.0 by Beechly Great Place
I enjoyed my stay! Very conveniently located and reasonably priced!
September 29, 2013
Rated 5.0 out of 5.0 by Scottys1travels Scottys1travels
Excellent location for business; staff surpassed my expectations. The room was very clean and restful. The only place to stay in this area.
September 24, 2013
Rated 5.0 out of 5.0 by DaveRoute66 Pearsall Experience
Excellent hotel and staff; would stay again in this area.
September 11, 2013
Rated 5.0 out of 5.0 by 268957 Great Service
I stayed recently and thoroughly enjoyed the property.
September 3, 2013
Rated 5.0 out of 5.0 by kk1999 Awesome Stay
Great oasis in middle of no where! Restaurant right next door was fabulous too! Clean hotel, quiet, great breakfast, clean rooms. Kristy was great- we talked about how George Strait went to school here! :) I will dedintiely stay next year! One of the better HIE I have stayed in.
August 30, 2013
Rated 5.0 out of 5.0 by KRock36 Great Service
Accomodating Staff. Manager was willing to help out when employees forgot to check out.
August 25, 2013