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Rated 4.4 out of 5 by 45 reviewers.
Rated 5.0 out of 5.0 by Great stay I work in the oil feild, so being away from home and sleep at hotels become part of the life-style. I have stayed at this location for 5 nights so far with complete satisfaction. The staff is welcoming and the place is quite, the service is fast and the facility is always well maintained. I recommend this place. November 30, 2013
Rated 3.0 out of 5.0 by Don't 1 of the best Place must have gone up too fast. Plumbing is miss marked -> Cold is Hot and Hot is Cold. They also need to increase their Hot Water capability. It goes cold if you take a late shower in the AM. November 30, 2013
Rated 3.0 out of 5.0 by Cold Shower The hotel was decent. However i was in room 114 and had to take a cold shower my first night there and the next morning. I called and reported the problem to the front desk. When i came back in that evening the manager called me and said they discovered the water lines were reversed so cold was hot and vice versa. When i turned on the cold water, it was hot as he advised. My problem with that is this was not a new issue and they should have labeled it correctly for other guests November 29, 2013
Rated 5.0 out of 5.0 by Great Stay My stay in Pearsall was great, this was the second time to stay there and it has been great both times... The young lady at the counter the night I arrived was outstanding in her task. After a long day it was nice to arrive to a smiling face who only wanted to make the stay the best possible. The entire staff gets 5 stars for there effort. See you in a few weeks again. Dave November 3, 2013
Rated 5.0 out of 5.0 by Dove Hunt Had a great stay at HIE. Staff was great along with the breakfast. October 23, 2013
Rated 5.0 out of 5.0 by Family visit What an awesome new property !! Great pool and wonderful staff -- Will visit again !! October 9, 2013
Rated 5.0 out of 5.0 by Great Place I enjoyed my stay! Very conveniently located and reasonably priced! September 29, 2013
Rated 5.0 out of 5.0 by Scottys1travels Excellent location for business; staff surpassed my expectations. The room was very clean and restful. The only place to stay in this area. September 24, 2013
Rated 5.0 out of 5.0 by Pearsall Experience Excellent hotel and staff; would stay again in this area. September 11, 2013
Rated 5.0 out of 5.0 by Great Service I stayed recently and thoroughly enjoyed the property. September 3, 2013
Rated 5.0 out of 5.0 by Awesome Stay Great oasis in middle of no where! Restaurant right next door was fabulous too! Clean hotel, quiet, great breakfast, clean rooms. Kristy was great- we talked about how George Strait went to school here! :) I will dedintiely stay next year! One of the better HIE I have stayed in. August 30, 2013
Rated 5.0 out of 5.0 by Great Service Accomodating Staff. Manager was willing to help out when employees forgot to check out. August 25, 2013
Rated 5.0 out of 5.0 by Excellent staff Staff always takes care of me, makes my work trips seem more like I'm at home. I will definitely stay here again and would recommend anyone to stay there August 19, 2013
Rated 5.0 out of 5.0 by fitness room Fitness room is a plus but needs to update equipment. August 14, 2013
Rated 5.0 out of 5.0 by Excellent Manager - Andrew The general manager of the hotel, Andrew, is very personable and qualified to manage a quality establishment. Myself and my group have enjoyed our stay and would not choose to stay elsewhere mainly because of the Manager taking care of the day to day business that makes our lives easier. I would also like to commend one of the other staff members, Bryan. He is excellent at what he does and always seems to have a smile on his face and is extremely helpful in making our stay most enjoyable. We consider this location a home away from home. I would personally like to hire either one of these individuals and have them working in my company. They are a great asset when it comes to working with the public. The only recommendation I could make; PLEASE provide a daily US Today newspaper. EVERY other Holiday Inn Location that I've stayed at over many, many years has provided this to those who are loyal customers. Why can't you do this at this particular location? Sincerely, B. Matthews August 8, 2013
Rated 5.0 out of 5.0 by Air condition works great and room is super clean. Staff is always waiting for my arrival with a super welcome. Always have my room ready for me. July 27, 2013
Rated 5.0 out of 5.0 by Room is clean and comfortable. I have been staying there since January 2013,room and service are great. Then staff is always smiling and ready to give me anything I need. July 27, 2013
Rated 5.0 out of 5.0 by Awesome employees Awesome employees with great superviser. The desk clerk (Bryan) makes everyone feel at home and is quick to help. July 25, 2013
Rated 4.0 out of 5.0 by comfortable room Overall very delighted with staff. Manager always visible and ready to please customer. July 22, 2013
Rated 5.0 out of 5.0 by Friendly staff and comfortable bed. Have been staying for about 6 months, manager is very much always involved in everything and always making me as comfortable as possible. Always making sure I have everything I need. Front desk employees always smiling and getting my room for me. July 5, 2013
Rated 5.0 out of 5.0 by Great location and staff; friendly atmosphere Easy access off of Interstate 35. The general manager andrew was very friendly and greeted me when I arrived at the hotel, my check in was efficient, as was my check out. June 23, 2013
Rated 5.0 out of 5.0 by Awsome People The staff at this place are awesome starting with the manager and the morning clerk "Bryan". Everyone at this place make me feel welcomed. Love Love Love it June 5, 2013
Rated 4.0 out of 5.0 by Nice place to stay Ok I travel a lot for work and Im a platinum member. So I stay at a lot of Holiday inns. This is a nice hotel. I have stayed here once before. This place is nice and I will stay there every time I travel to Pearsall. BUT what i will say is as nice as it appears its the little things they tend to forget. My first visit there I stood at the front desk for more then 10 mins with no one around. I called out "Hello" and no one was around. When your at the front desk you expect someone to always be there or at least close by. I witnessed this happen again when I was at the computer station another customer walked up and stood for 5 mins or more and no one was at the front desk. I have no idea where they go but they sure dont watch the front desk very close. On my second trip there. I had a chance to use the pool, well it appears that they do not pay much attention to it. It had paper in it and dirt. They need to hire a pool guy to at least look after it. So its not major stuff but its little things. Little details that go a long way. I dont want to be one of those guys that picks on every little thing. But I think these two little things could be addressed and it would make this place even better. May 28, 2013
Rated 5.0 out of 5.0 by Awesome manager and employees The manager at this location is always on his toes and ready to help and please his customers. I will definitely continue to stay at this location. May 20, 2013
Rated 4.0 out of 5.0 by Great Service I found the staff extremely friendly and accommodating. May 19, 2013
Rated 5.0 out of 5.0 by Great maide service and comfortable rooms Very pleased with staff and management. This is my second home as I've been here for 4 months and go home on weekends. Great and comfortable rooms. April 30, 2013
Rated 5.0 out of 5.0 by Management The manager of this facility is friendly, courteous and very customer oriented. Taking care of his customers is very important to him and I would recommend a stay here and if you do have a problem, he will take care of it. February 20, 2013
Rated 3.0 out of 5.0 by Below par for a Holiday Inn The staff at the counter need more training. The Breakfast was late and not complete. I stay at many Holiday Inns and enjoy most of my stays. I know this one is a fairly new one, I beleive it needs more training for the staff. January 28, 2013
Rated 5.0 out of 5.0 by like any new machine One of the best places in many miles around. service could be better January 7, 2013
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