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Rated 4.4 out of 5 by 100 reviewers.
Rated 2.0 out of 5.0 by Housekeeping??? My family and I stayed at this hotel for a family reunion. Overall, it was a typical Holiday Inn Express. We had a great time being together with the family, but did have 2 issues with the hotel specifically: 1. I had a room for 2 nights, one of which was a reward night. For whatever reason, housekeeping did not clean our room after the first night. I told the front desk personnel that the room had not been cleaned, and they said it must have been due to the fact that technically I was under a separate reservation for the second night. They were not able to clean the room because the cleaning staff had left for the day. I did not understand that because I was in the same room both nights, and even if they thought I was checking out, they should have cleaned the room. My experience at other Holiday Inn Express hotels has been much better than this. 2. My family had a least a dozen rooms for the reunion. When we asked about using a meeting room as a group to visit, we were told we would have to pay additional for it, but they would give us a discount. Seems to me, that if the meeting rooms were not in use, we could have used one free, based on the fact that we were paying for a large number of rooms. August 5, 2014
Rated 5.0 out of 5.0 by Yet another good visit Staff always friendly. A nice location to wind down after work. Sad, though, since I will not be able to stay there @ the government rate during my October trip; will have to stay in Peoria that month. Fortunately August, September and November are good. August 4, 2014
Rated 5.0 out of 5.0 by Great Place to stay in Pekin This is a great hotel to stay in when visiting Pekin, The hotel is very clean. The staff is very courteous and friendly. The complementary breakfast was the best I have ever had at a hotel. My family and I would stay here again on our next visit. July 27, 2014
Rated 5.0 out of 5.0 by Great Place to stay in Pekin Recent spent 12 days in Pekin visiting family and we couldn't have picked a better place to stay. From the first moment at check-in to the last good-bye as we checked out, our stay was pleasant. The rooms were clean; a varied breakfast provided; fruit and coffee in the lobby 24/7; nice swimming pool/jacuzzi; pleasant patio for relaxing outside and very friendly, helpful staff. July 24, 2014
Rated 5.0 out of 5.0 by Great choice for Pekin, IL Hotel was clean everywhere: lobby, room, dining area, public restroom on main floor, and even the outside grounds. There was an ice machine on each floor, which is nice if you are on the 3rd floor. I really appreciated the gluten-free breakfast option! July 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Our stay at the Holiday Inn Express was a very pleasant one - the breakfast on the morning after the stay was not just a continental breakfast but had a little bit of everything to choose from - was great! July 23, 2014
Rated 5.0 out of 5.0 by Great Stay We really loved the stay-will stay again. Great place July 21, 2014
Rated 4.0 out of 5.0 by Cost The hotel was clean and well maintained; however, this location is way over priced. We have stayed at larger Holiday Inn Express locations for nearly half the cost. The amount they are charging for staying at the Pekin location is way out of porportion for what you get. July 20, 2014
Rated 5.0 out of 5.0 by hotel stay Very pleased with this hotel. Would recommend staying here. If back in the area I would stay here again. July 12, 2014
Rated 5.0 out of 5.0 by Quiet room This Holiday Inn Express was very Comfortable, and our room was very quiet at night. July 8, 2014
Rated 5.0 out of 5.0 by Excellent Great Stay! Hotel is updated and clean! Rooms are very nice - love having a fridge and micro. Staff was VERY friendly and helpful! Breakfast was great! Love coffee round the clock and flavored cream! Best place to stay in the area! Will come back again for sure! July 7, 2014
Rated 5.0 out of 5.0 by Great continental breakfast, very clean Great hotel for a great price. The bed/pillows were very comfortable. They didn't clean the room on the second day for some reason. We had no towels and needed to go to the front desk for some. That would be my only criticism. Otherwise, very pleasant, clean hotel. July 3, 2014
Rated 5.0 out of 5.0 by Great Service Staff was very polite and helpful The rooms were very clean Beds are very comfortable Felt very safe at this hotel July 2, 2014
Rated 4.0 out of 5.0 by Business stay Nice and clean hotel. Breakfast is ok. Staff is nice. Easy to find location. July 1, 2014
Rated 5.0 out of 5.0 by VERY NICE Very easy to find. The staff was very nice and personable. My room was very clean and I always check behind lamp tables and ceilings. The bathroom was the cleanest I have seen in a long time. I would more than happy to stay there again. Thank you. June 30, 2014
Rated 5.0 out of 5.0 by Great hotel The hotel was comfortable and clean, offered free coffee in the lobby. The breakfast included gluten free options, which I liked. I thought the room was a little pricey compared to other places I've stayed that were equally as nice. Had one small problem, when booking the room I received an email confirmation that we booked the romance package, including champagne and other items. I never requested the romance package and nor did we receive it. When I brought it to the attention of the front desk, they seemed baffled and said they didn't even have champagne in the hotel. They did offer to go out and buy some, which I declined. June 17, 2014
Rated 3.0 out of 5.0 by Not impressed The room was comfortable, but the hotel's wifi is so slow I tethered my laptop to my cell phone to use the internet, which was much faster. Also, staff didn't recognize platinum members at check in. Since they were booked full due to a baseball tournament I didn't expect an upgrade, but they seemed to have the attitude that since they were booked full they didn't really need to do much. June 16, 2014
Rated 5.0 out of 5.0 by Best Place to Stay in Pekin, IL The Holiday Inn Express provided everything I needed on my recent week-long business trip. I was able to plug-in to the Internet and grade my online courses with ease. The rooms are so comfortable, clean and modern. This is the best hotel in Pekin in which to stay, especially when it's necessary to have secure access to the Internet. June 11, 2014
Rated 5.0 out of 5.0 by great service Excellent customer service. Friendly and helpful people work there. modern, clean facilities. Choices of firm or soft pillows on beds. June 6, 2014
Rated 1.0 out of 5.0 by no thanks,twice was enough 2nd stay at this property, I try to sample a property more than once to compensate for that one time disaster that may not occur again. this hotel has failed both stays. while clean and convenient for our purpose, it is lacking in too many areas to warrant a return visit. The price was nearly double what I have paid for the same or better facilities while traveling in many areas of the country and at several other 'chains' . cheap furnishings, poor buffet quality. May 31, 2014
Rated 5.0 out of 5.0 by Made necessary changes to room assignment I was upset when I discovered on arrival that the reservations people had not specified that I needed a special needs room. By the next day, we were able to move to a room that accommodated my needs. The manager, Linda Marie, bent over backwards to make sure I was comfortable. April 26, 2014
Rated 5.0 out of 5.0 by Great service Very nice hotel. I highly recommend it. I will stay there again when I am in the area. March 22, 2014
Rated 5.0 out of 5.0 by Wonderful, as usual Wonderful location. Great king mini-suite. Avanti's menu in the desk drawer with Avanti's across the street. Life is least it is here.....for the night. February 23, 2014
Rated 4.0 out of 5.0 by Good Pillows I like the pillows here, some the hotels, including HI, are starting to provide these "half pillows" that I can't stand. The last time I slept on a "half pillow" I had to see the chiropractor. Seriously. February 6, 2014
Rated 3.0 out of 5.0 by Buyer beware Rooms are clean service was good it was a bit noisy there was a tournament and kids running up and down the halls throughout the night disappoint during breakfast when the pancake maker wasn't working and the pool wasn't in use it was empty wish I would've known this before we made reservations February 5, 2014
Rated 5.0 out of 5.0 by I LOVE THIS HOTEL!!! I absolutely love staying here at Holiday Inn Express in Pekin!!! Whenever we have to stay over in Pekin for softball, I call here first!! It is always clean and just a really nice place to stay. It is close to the dome where we play and is very convenient to any food places and shopping. I will definitely stay there again!!!!! January 15, 2014
Rated 4.0 out of 5.0 by COusin Visit Great place for a visit with cousins and their grandkids. They loved the pool. Halls were quiet, even with alot of kids there. I forgot my bathroom bag, mainly because the sink area was not I in the bathroom, like usual, not saying that it was bad, just that I am forgetful. Lost the best lotion that I have found, and my special little knife, so what ever staff got, keep it sharp. Breakfast was good, eggs could have been hotter, but trying to keep eggs hot is impossible. But a nice choice. Desk manager in the morning was great, got me to 74 with perfect directions. If I stay in a hotel in that area again I will stay there. thanks Holiday Inn. January 10, 2014
Rated 4.0 out of 5.0 by Enjoyable time Had a great time, got to visit with my cousin and her grandkids got to swim in the middle of winter - actually the beginning of a great snow storm. Just wish that I hadn't forgotten my bathroom bag - really miss the new lotion that I just got. But I guess that is what I get for not remembering it. The front desk clerk in the morning was a great help in directions. Breakfast hot food could have been hotter especially the eggs. If I need to stay again, I will return. Thank you January 8, 2014
Rated 5.0 out of 5.0 by towel bars Vey much enjoyed the size and comfort of the suite! The bathroom in the suite was great! Only suggestion would be to put up some Towel Bars! There's no place to hang wet towels to dry/ re-use. January 1, 2014
Rated 5.0 out of 5.0 by CHRISTMAS STAY I had a great 1 night stay, staff was very accommodating as we wanted to have a gift exchange in the lobby seating area. the room was very clean and very roomy and the staff was great. The complimentary breakfast was great also!!! GREAT STAY!!! December 31, 2013
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