Rated 4.3 out of 5 by 84
Rated 3.0 out of 5.0 by Robert_B Not impressed
The room was comfortable, but the hotel's wifi is so slow I tethered my laptop to my cell phone to use the internet, which was much faster.
Also, staff didn't recognize platinum members at check in. Since they were booked full due to a baseball tournament I didn't expect an upgrade, but they seemed to have the attitude that since they were booked full they didn't really need to do much.
June 16, 2014
Rated 5.0 out of 5.0 by Bizlady Best Place to Stay in Pekin, IL
The Holiday Inn Express provided everything I needed on my recent week-long business trip. I was able to plug-in to the Internet and grade my online courses with ease. The rooms are so comfortable, clean and modern. This is the best hotel in Pekin in which to stay, especially when it's necessary to have secure access to the Internet.
June 11, 2014
Rated 5.0 out of 5.0 by cathi11 great service
Excellent customer service. Friendly and helpful people work there. modern, clean facilities. Choices of firm or soft pillows on beds.
June 6, 2014
Rated 1.0 out of 5.0 by traveling grannies no thanks,twice was enough
2nd stay at this property, I try to sample a property more than once to compensate for that one time disaster that may not occur again. this hotel has failed both stays. while clean and convenient for our purpose, it is lacking in too many areas to warrant a return visit. The price was nearly double what I have paid for the same or better facilities while traveling in many areas of the country and at several other 'chains' . cheap furnishings, poor buffet quality.
May 31, 2014
Rated 5.0 out of 5.0 by Placida Made necessary changes to room assignment
I was upset when I discovered on arrival that the reservations people had not specified that I needed a special needs room. By the next day, we were able to move to a room that accommodated my needs. The manager, Linda Marie, bent over backwards to make sure I was comfortable.
April 26, 2014
Rated 5.0 out of 5.0 by Glmr1 Great service
Very nice hotel. I highly recommend it. I will stay there again when I am in the area.
March 22, 2014
Rated 5.0 out of 5.0 by JoeM Wonderful, as usual
Wonderful location. Great king mini-suite. Avanti's menu in the desk drawer with Avanti's across the street. Life is good....at least it is here.....for the night.
February 23, 2014
Rated 4.0 out of 5.0 by TripleJaz Good Pillows
I like the pillows here, some the hotels, including HI, are starting to provide these "half pillows" that I can't stand. The last time I slept on a "half pillow" I had to see the chiropractor. Seriously.
February 6, 2014
Rated 3.0 out of 5.0 by Debkoc Buyer beware
Rooms are clean service was good it was a bit noisy there was a tournament and kids running up and down the halls throughout the night disappoint during breakfast when the pancake maker wasn't working and the pool wasn't in use it was empty wish I would've known this before we made reservations
February 5, 2014
Rated 5.0 out of 5.0 by Softballmom23 I LOVE THIS HOTEL!!!
I absolutely love staying here at Holiday Inn Express in Pekin!!! Whenever we have to stay over in Pekin for softball, I call here first!! It is always clean and just a really nice place to stay. It is close to the dome where we play and is very convenient to any food places and shopping. I will definitely stay there again!!!!!
January 15, 2014
Rated 4.0 out of 5.0 by Boots613 COusin Visit
Great place for a visit with cousins and their grandkids. They loved the pool. Halls were quiet, even with alot of kids there. I forgot my bathroom bag, mainly because the sink area was not I in the bathroom, like usual, not saying that it was bad, just that I am forgetful. Lost the best lotion that I have found, and my special little knife, so what ever staff got, keep it sharp. Breakfast was good, eggs could have been hotter, but trying to keep eggs hot is impossible. But a nice choice. Desk manager in the morning was great, got me to 74 with perfect directions.
If I stay in a hotel in that area again I will stay there. thanks Holiday Inn.
January 10, 2014
Rated 4.0 out of 5.0 by Boots613 Enjoyable time
Had a great time, got to visit with my cousin and her grandkids got to swim in the middle of winter - actually the beginning of a great snow storm. Just wish that I hadn't forgotten my bathroom bag - really miss the new lotion that I just got. But I guess that is what I get for not remembering it. The front desk clerk in the morning was a great help in directions. Breakfast hot food could have been hotter especially the eggs. If I need to stay again, I will return. Thank you
January 8, 2014
Rated 5.0 out of 5.0 by maxwell62656 towel bars
Vey much enjoyed the size and comfort of the suite! The bathroom in the suite was great! Only suggestion would be to put up some Towel Bars! There's no place to hang wet towels to dry/ re-use.
January 1, 2014
Rated 5.0 out of 5.0 by SPAREPART CHRISTMAS STAY
I had a great 1 night stay, staff was very accommodating as we wanted to have a gift exchange in the lobby seating area. the room was very clean and very roomy and the staff was great. The complimentary breakfast was great also!!! GREAT STAY!!!
December 31, 2013
Rated 5.0 out of 5.0 by Murphy54 Very Comfortable Experience
Our whole experience with this hotel was great. Rooms, beds, pillows, cleanliness, staff were all great. We've stayed here before, so that is why we wouldn't hesitate staying again. The breakfast was the most outstanding of any hotel breakfast ever. Such a wide variety. My husband likes more of a heavier meal and I like a lighter meal. We both were able to accommodate ourselves. He said it was the best biscuits and gravy he's had in a long time. Would stay here again and again!
December 27, 2013
Rated 5.0 out of 5.0 by Sportparent Great stay
We have stayed at a lot of hotels traveling with sports and HI met all of our needs.
December 18, 2013
Rated 5.0 out of 5.0 by SoftballMom99 Already booked it again!
We are at the dome a lot for softball tournaments and this hotel is perfect for us. It is right around the corner from the dome and has shopping and restaurants close for things to do in between games. Plus it is clean, comfortable and modern. Would recommend highly!
December 11, 2013
Rated 5.0 out of 5.0 by Ttraveler66 Comfortable bed and good breakfast
Great nights sleep and great cinnamon rolls in the morning.
December 7, 2013
Rated 5.0 out of 5.0 14 day stay and Over Thanksgiving
The staff did an excellent job. Everything was clean and everyone was helpful. Have stayed there in the past and will in the future!
A GREAT VALUE!!!
December 2, 2013
Rated 4.0 out of 5.0 by travel54321 Always a pleasant stay
I stay here often and it is always clean and the staff is always pleasant and accomodating.
November 29, 2013
Rated 5.0 out of 5.0 by Burkey76 Clean and quiet room
We were upgraded to a suite no extra , the hot tub was great, no banging doors, the breakfast was very good and great selection. Suite was clean, comfortable, roomy and updated. Overall great stay will visit again and let people know to stay when in area.
November 23, 2013
Rated 5.0 out of 5.0 by wrobo Great Service
The check in was spot on. Extremely helpful and courtious.
November 21, 2013
Rated 5.0 out of 5.0 by ChrisJJ Awesome staff and service.
From the moment we arrived at the hotel the staff were there to help and they made the stay a memorable one for my family and I.
Being an IHG member saved me alot of money so I would recommend everyone to join.
A special thanks to the management/front desk staff for making my son birthday special.
Next time we visit this will be the place we stay.
Thank you again for everything!!
November 20, 2013
Rated 5.0 out of 5.0 by Louise47 Great location, nice pool, quiet.
Have stayed at the Pekin Holiday Inn Express several times..I always call ahead to book my reservation...Adam the reservation agent was very helpful in finding my daughter and I a room.. Thanks Adam! I will make the Holiday Inn Express my "home" when visiting Pekin!
November 18, 2013
Rated 4.0 out of 5.0 by Greattime In general the room seemed fine
I noticed that the walls In the bathroom were dirty, this was very concerning to me. I am sorry I didn't share this with the manager I was in needing to leave.
November 17, 2013
Rated 4.0 out of 5.0 by His2ryBuff Previous review for different hotel
This was a great stay, nothing out of the ordinary. I would recommend it to anyone.
I previously wrote a raving review about this hotel before I realized I wrote the review for the wrong Holiday Inn Express. So please disregard previous review from me about this hotel.
November 4, 2013
Rated 5.0 out of 5.0 by His2ryBuff Excellent Experience
This is by far one of the nicest Holiday Inn's I have ever stayed at. The room was wonderful and clean, the pillows fabulous. They had two different types of pillows to choose from, firm or soft. I LOVED it! The breakfast was pretty good too, though fairly average for a free buffet.
The only problem we had was that our door didn't latch all the way when it closed. I found this out and all we had to do was pull the door to latch it so I figured I would tell them about it when we left. Unfortunately, my husband didn't hear me tell him that he had to pull it closed and when he came in for the night, he didn't do it. About 6am, someone came into our room, turned on the light, realized he was in the wrong place and left.
I write these details because I was SO impressed with the response the hotel gave when I told them about it. We had used points for the room that night and they felt so bad about it that they refunded ALL of our points for the night so we literally got our stay free. Thank you Holiday Inn!
November 4, 2013
Rated 4.0 out of 5.0 by Elisa57 Very helpful staff
Our room wasn't exactly what we had booked on the internet & it turned out this property didn't even have a room like had been described on the internet. Adam was very helpful in showing us rooms & then gave us a good price for a substitution. When I checked out the next morning the internet price was still charged to my credit card bill and Ailene said she would take care of it. There was a message from Ailene on my phone when I got home telling me that my credit card had been credited the difference. I couldn't have asked for a more helpful staff & the property was in excellent condition.
October 30, 2013
Rated 5.0 out of 5.0 by mrbc BIG BED
The stay was nice and the bed was huge. The room was really nice and spacious. Quick and easy check in . The desk help was great. We were up from Nashville and always stay here. This is per my mother in law.
October 29, 2013
Rated 1.0 out of 5.0 by intellaa12 Poor Quality
First and foremost, I don't think that they benchmark themselves with other IHG properties. The check-in process was new to me; no recognition for being a rewards club member, they photocopied my AAA card, gave me a "scratchy" to see whether I have won any points or snacks; didn't provide the morning newspaper that I am supposed to get for being a "gold" member, no rapid checkout, etc.
Overall, a really bad experience.
October 28, 2013