Rated 4.3 out of 5 by 93
Rated 2.0 out of 5.0 by Soggy Donuts Fund Horrible Manager
You can view my answers from the before but the manager doesn't speak English and made it clear that this hotel does NOT support 501-C-3 charities. Manager also made it clear that he is not a fan of white males or law enforcement. Sad.
The females at the desk during check in were very nice and tried to help ease the feeling of awkwardness that their manager created. I've stayed in Holiday Inns and the Priority club properties for years and this was my worst experience with a manager.
August 28, 2014
Rated 2.0 out of 5.0 by HReunion2014 Housekeeping???
My family and I stayed at this hotel for a family reunion. Overall, it was a typical Holiday Inn Express. We had a great time being together with the family, but did have 2 issues with the hotel specifically:
1. I had a room for 2 nights, one of which was a reward night. For whatever reason, housekeeping did not clean our room after the first night. I told the front desk personnel that the room had not been cleaned, and they said it must have been due to the fact that technically I was under a separate reservation for the second night. They were not able to clean the room because the cleaning staff had left for the day. I did not understand that because I was in the same room both nights, and even if they thought I was checking out, they should have cleaned the room. My experience at other Holiday Inn Express hotels has been much better than this.
2. My family had a least a dozen rooms for the reunion. When we asked about using a meeting room as a group to visit, we were told we would have to pay additional for it, but they would give us a discount. Seems to me, that if the meeting rooms were not in use, we could have used one free, based on the fact that we were paying for a large number of rooms.
August 5, 2014
Rated 5.0 out of 5.0 by DentistDon Yet another good visit
Staff always friendly. A nice location to wind down after work. Sad, though, since I will not be able to stay there @ the government rate during my October trip; will have to stay in Peoria that month. Fortunately August, September and November are good.
August 4, 2014