Rated 4.2 out of 5 by 63
Rated 5.0 out of 5.0 by Sweetie3311 Loved it
I highly advise anyone looking to stay at a hotel to consider a holiday inn express. The room was in great condition. Very clean. The staff was very friendly and helpful. The bed was comfortable and the air conditioner worked very well.
September 9, 2014
Rated 5.0 out of 5.0 by traveler1578 Great Staff
I was greeted at check in by a wonderful helpful lady. I believe Nicole was her name. She made sure that I knew all the details like the password, and things that were around the hotel. Since my trip was for business, the most important thing for me was the internet access. It was easy to connect and very fast. Upon check out the gentlemen at the front desk was very helpful, and offered a bottled water for the road since I was departing to early to eat breakfast. He also double checked to make sure I had received my receipt. I thought both of these were very nice gestures to make sure I was taken care of, even though I was departing. I use this hotel often, and will continue to do so.
September 8, 2014
Rated 5.0 out of 5.0 by Essaybates Comfy stay
Due to monthly work schedule, we stay at the Holiday Inn Express/Pell City approx. a mini-week per month. The hotel is always comfy, consistent and the staff is wonderful.
September 3, 2014
Rated 5.0 out of 5.0 by Gaviking Nice room, friendly staff
Nice size, clean, comfortable room. Easy check in and check out. Nice breakfast area, did run low on coffee one morning.
August 29, 2014
Rated 5.0 out of 5.0 by Czin99 More than expected!
Courteous, helpful staff who appear to care that you chose to stay there.
Complimentary breakfast is more than sufficient- pancakes, eggs, sausage, cereal, fruit, juices, yogurt, coffee and more. Legit in my opinion!
August 21, 2014
Rated 4.0 out of 5.0 by itchie75 TV
More variety of sports channels to view on the TV service. More Computers to use for business.
August 15, 2014
Rated 3.0 out of 5.0 by KTJB6974 Experience could've been better.
According to the front desk the property was under new ownership. They were very short on supplies for breakfast and coffee that was sent out for the guests. From what I gathered from the staff the new ownership had not planned on purchasing items prior to the purchase of the business. As far as the rooms the air conditioning units need to be updated as the temperature in the room was not consistant. As I was sleeping it would get very hot and very cold. I've stayed at this property numerous times prior to this and have not experienced this prior.
August 3, 2014
Rated 1.0 out of 5.0 by EMTSS Hoilday Inn Express PELL CITY
would NOT RECOMMEND this hotel to anyone to stay at. Staff was rude.
July 30, 2014