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Rated 4.1 out of 5 by 58 reviewers.
Rated 4.0 out of 5.0 by TV More variety of sports channels to view on the TV service. More Computers to use for business. August 15, 2014
Rated 3.0 out of 5.0 by Experience could've been better. According to the front desk the property was under new ownership. They were very short on supplies for breakfast and coffee that was sent out for the guests. From what I gathered from the staff the new ownership had not planned on purchasing items prior to the purchase of the business. As far as the rooms the air conditioning units need to be updated as the temperature in the room was not consistant. As I was sleeping it would get very hot and very cold. I've stayed at this property numerous times prior to this and have not experienced this prior. August 3, 2014
Rated 1.0 out of 5.0 by Hoilday Inn Express PELL CITY would NOT RECOMMEND this hotel to anyone to stay at. Staff was rude. July 30, 2014
Rated 5.0 out of 5.0 by Well Kept Property! My family and I were in Alabama for a family reunion and stayed at the Holiday Inn Pell City. We had a great experience. The hotel has been maintained very well and the staff was exceptional. I would recommend this property very highly. The only complaint I had was the lighting in the bathroom was a little dim. July 23, 2014
Rated 5.0 out of 5.0 by convenient location and great staff. Great value and very convenient to the major highway, and close proximity to family we were visiting, and other activities. The selection of restaurants was limited, but we found a larger selection in Anniston, Ala. which was only 15-20 minute drive, and well worth the trip. July 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. The staff was very nice and helpful. The stay was pleasant and enjoyed the quiet and clean atmosphere. The front desk was able to answer all questions and help me with everything I needed for my stay. July 2, 2014
Rated 5.0 out of 5.0 by Southern Women I had almost forgotten how good southern hospitality can be when it's done right. I wish the fan on the A/C ran continuously. And I wished the remote thermostat had been working. And that the toilet input didn't have a small drip. Or that the shampoo bottle had been full. But, even with those petty annoyances I had a wonderful sleep, the room was immaculate, breakfast was in truly rare form; plenty of everything and an efficient lady who made sure things were always available. And the courtesy to Priority Club members was genuinely appreciated. In my opinion, this is one of the best places to stay on I20; it and at Meridien, MS. It beats anything on I40 that I've stayed at Best of all it accommodates all types of guests, not just yuppies. I'm most happy to recommend this property as an especially attractive one that I will surely visit again. June 15, 2014
Rated 5.0 out of 5.0 by Terrific Service The front desk staff are terrific!!!!! I was mad to feel at home and even my dog was made to feel comfortable. Very pet friendly at the Pell City, Alabama Holiday Inn Express. Did NOT get the same respect, comfort, or ability to stay at the Florence, SC Holiday Inn Express because I had a dog. They do not accept dogs there and I will NOT stay at another Holiday Inn Express due to that experience. June 14, 2014
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