Rated 4.3 out of 5 by 68
Rated 4.0 out of 5.0 by Adams24 Location was convenient.
Staff was OK. Had to control the Room air condition at the unit, room control on wall did not work. Carpet was pretty dirty from previous guest greasy shoes. Furniture was stained up also.
October 14, 2014
Rated 5.0 out of 5.0 by wardpro Sleeping in Alabama
Excellent Experience, at least until the lady in her night robe came to breakfast and coughed all over the food. Really a nice place to stop along the interstate. NIght Desk lady was exceptionally helpful. Would highly recommend. Pell City has a lot more to offer than what you see along the highway, Take time to go into town. The people are really friendly
October 7, 2014
Rated 5.0 out of 5.0 by flannelguy Clean, comfortable, and efficient.
I always enjoy staying here on business. The hotel is clean and efficient.
October 6, 2014
Rated 5.0 out of 5.0 by ggplease wonderful experience
There were good things from beginning to end... wonderful staff and excellent room and common areas. The only suggestion for improvement came from my grandchildren... they wanted the Disney channel or a more cartoon friendly selection of channels to watch. It was a wonderful experience and I would not hesitate to stay there again!
October 2, 2014
Rated 5.0 out of 5.0 by bppammy great service clean room good food
great accomidations...this survey is too long. food was good room was clean. great bed
September 23, 2014
Rated 5.0 out of 5.0 by Sweetie3311 Loved it
I highly advise anyone looking to stay at a hotel to consider a holiday inn express. The room was in great condition. Very clean. The staff was very friendly and helpful. The bed was comfortable and the air conditioner worked very well.
September 9, 2014
Rated 5.0 out of 5.0 by traveler1578 Great Staff
I was greeted at check in by a wonderful helpful lady. I believe Nicole was her name. She made sure that I knew all the details like the password, and things that were around the hotel. Since my trip was for business, the most important thing for me was the internet access. It was easy to connect and very fast. Upon check out the gentlemen at the front desk was very helpful, and offered a bottled water for the road since I was departing to early to eat breakfast. He also double checked to make sure I had received my receipt. I thought both of these were very nice gestures to make sure I was taken care of, even though I was departing. I use this hotel often, and will continue to do so.
September 8, 2014
Rated 5.0 out of 5.0 by Essaybates Comfy stay
Due to monthly work schedule, we stay at the Holiday Inn Express/Pell City approx. a mini-week per month. The hotel is always comfy, consistent and the staff is wonderful.
September 3, 2014