Rated 4.2 out of 5 by 53
Rated 5.0 out of 5.0 by Auntie 2 Comfortable bed and great service.
The staff was very nice and helpful. The stay was pleasant and enjoyed the quiet and clean atmosphere. The front desk was able to answer all questions and help me with everything I needed for my stay.
July 2, 2014
Rated 5.0 out of 5.0 by W8OY Southern Women
I had almost forgotten how good southern hospitality can be when it's done right. I wish the fan on the A/C ran continuously. And I wished the remote thermostat had been working. And that the toilet input didn't have a small drip. Or that the shampoo bottle had been full. But, even with those petty annoyances I had a wonderful sleep, the room was immaculate, breakfast was in truly rare form; plenty of everything and an efficient lady who made sure things were always available. And the courtesy to Priority Club members was genuinely appreciated. In my opinion, this is one of the best places to stay on I20; it and at Meridien, MS. It beats anything on I40 that I've stayed at Best of all it accommodates all types of guests, not just yuppies. I'm most happy to recommend this property as an especially attractive one that I will surely visit again.
June 15, 2014
Rated 5.0 out of 5.0 by saddie Terrific Service
The front desk staff are terrific!!!!! I was mad to feel at home and even my dog was made to feel comfortable. Very pet friendly at the Pell City, Alabama Holiday Inn Express. Did NOT get the same respect, comfort, or ability to stay at the Florence, SC Holiday Inn Express because I had a dog. They do not accept dogs there and I will NOT stay at another Holiday Inn Express due to that experience.
June 14, 2014