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Rated 4.2 out of 5 by 87 reviewers.
Rated 3.0 out of 5.0 by Staff and Service Staff was not at all friendly, didn't make any effort to make a guests stay special, in fact quite the opposite, maintained the least amount of contact with guests, no one ever said good morning or afternoon. Even when reporting something was not working, we didn't get a reply or comment or apology. It was as if the staff just is really unhappy for some reason and it shows at all levels of service. I had stayed here before and the service was a little better. The beds this time around were also a little squeaky, laundry room machines weren't working, and window blackout curtains don't close completely so there is light in the room at sunrise. I don't think we will be staying at this location again, there are so many other options with friendly staff that have the same quality of amenities, and facilities... July 9, 2014
Rated 5.0 out of 5.0 by spacious rooms and very clean and comfortable My family and I would not stay at any other hotel when in south Florida. We have stayed here several times and have always been very satisfied. July 9, 2014
Rated 5.0 out of 5.0 by COMODIDAD Y DESCANSO AL DORMIR. EL HOTEL CUMPLIO TODAS SUS ESPECTATIVAS. HACIA FALTA UNA MAQUINA DE HIELO EN EL PISO 5. LA PROGRAMACION EN LA TV ESTUVO BIEN ACERTADA, PUDE VER EL CAPITULO DE TRUE BLOOD. SOLAMENTE LO USE PARA DESCANSAR YA QUE POR EL DIA ESTABAMOS VIVITANDO AMISTADES. LOS EMPLEADOS MUY CORTESES Y LAS FACILIDADES ESTABAN LIMPIAS. ES LA PRIMERA VEZ QUE ME QUEDO EN ESTA CADENA DE HOTELES Y LA VOY A SEGUIR USANDO. July 7, 2014
Rated 5.0 out of 5.0 by Room were very clean and spacious. We were very happy with the room, service, and how spacious the room was. The bathroom was very clean. The towels that we were provided with were very thick and absorbed all the water after our shower. The surroundings was very safe for us. If anyone is going to venture out this way should stay here. We were very satisfied and would stay here again. July 4, 2014
Rated 5.0 out of 5.0 by Rest Assured My first WOW of Holiday Inn Express was when I was contacted by a staff member as I was driving in. She noticed that another in my party had called to change her check in day. Not hearing from me, the staff member wanted to assure I wasn't going to pay for a night I wasn't going to use. I appreciated and thanked her for her attentiveness and told her I was in fact checking in as initially scheduled. Then upon entering the room, more than I would have imagined at an 'Express Inn'. My 3-day visit was pleasant and comfortable. June 30, 2014
Rated 5.0 out of 5.0 by High quality, good price We stayed for six nights and this hotel met our expectations. I worked during the day, using the wireless internet on my laptop, while my family did touristy things and visited relatives.\n The room was spacious, with two queens, a sofa and coffee table, and a kitchenette with fridge and microwave. The AC worked fine. The one glitch was that a power outage damaged the elevators just before we got there, so you couldn't call an elevator back to the first floor from an upper floor. We were originally on the 5th floor, and I asked if there was a first floor room available; the desk agent immediately gave me a first floor room (could have suggested that without my having to prompt him) and then everything was fine; we never needed the elevator. Obviously that wasn't their fault, but I was surprised at how long it took to get it fixed. Nearby is a Wendy's and a fuel station with a mini-mart, so our late night munchies were always satisfied. It would be nice if the hotel offered a full service restaurant in addition to the hot breakfast, just for convenience. The hot breakfast was good, standard fare that you expect these days. They offer various milks, yogurts, apples and bananas, sweet rolls, 3 flavors of fruit juice dispenser, coffee (decaf was always available), either a cheese omelet or scrambled (alternated every day), hot biscuits, and both pork sausage and turkey sausage. The pool is small-ish but adequate; we were the only ones who seemed to use it all week. Parking was adequate. The location is not that charming; next door is a huge BMW and car rental lot, and on the other side is a self-storage building. It's a bit confusing finding the hotel; there's no sign out on Sheridan St., and you have to know to turn on 146th Ave. The GPS did know, however. I can recommend this Holiday Inn Express, and we will definitely stay there again. June 29, 2014
Rated 5.0 out of 5.0 by Muy buen lugar para hospedarse Muy buen hotel. Excelente lugar para hospedarse. Incluye el desayuno de buena calidad. Me quedaría nuevamente June 25, 2014
Rated 4.0 out of 5.0 by EXPERIENCIA Buenos dias, mi experiencia con lo que pude Observar y disfrutar fue excelente, muy buenas habitaciones, personal muy agradable. June 24, 2014
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