Rated 4.7 out of 5 by 69
Rated 4.0 out of 5.0 by EricS85 Nice Enough. Especially for this area
I stay at many holiday inn hotels and they are very consistent.
The quality of this hotel is what you would expect from this chain.
I have one gripe and that is that the hotel staff would not give me bottles of water upon request.
I stay in a holiday inn 70-100 nights per year, and not only would the concierge at this hotel refuse to give me a complimentary bottle of water but they turned it into a small argument each time, making me feel uncomfortable.
I am a holiday inn platinum member. Upon checking in the concierge usually gives me in addition to a friendly greeting, a few bottles of water to keep in the hotel room.
The staffers at this chain were adamant that if I wanted bottle water I need to pay for it out of their gift shop. This seems petty over a couple of bottles that cost the chain less than a buck each.
And I feel petty writing this review because purchasing the bottles was hardly cost prohibitive, especially when traveling for business.
But if a couple of bottles of water make a happy customer, I think it is worth it to simply give them out.
I would stay at this hotel again if in the area. The reason is that this area has no other options.
July 28, 2014
Rated 5.0 out of 5.0 by jsmills Best Hotel in Pembroke!
Excellent staff, beautiful and clean hotel. Highly recommend.
Pillows are a bit too soft for my liking, but bed is comfortable.
It's too bad there was road construction in front of the hotel or the exterior would have looked fantastic as well!
July 28, 2014
Rated 5.0 out of 5.0 by Northern Ontario traveler Wonderful Hotel
We stayed at this hotel, my wife and I along with 6 others for one night on family event. 4 rooms. Excellent facility, clean,clean clean. Excellent staff, all. Express Breakfast was very good with plenty of variety.
Fastest check out ever . I Highly recommend it. I stay in many hotels each year on business, this ones good, little bit on expensive side but you receive better everything this way.
The front roadway is underconstruction so makes entry look not as good as well as street signage is not the best
July 25, 2014