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Rated 4.6 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Quiet Very quiet and comfortable room. Staff was very helpful. July 4, 2014
Rated 5.0 out of 5.0 by Beautiful hotel and great service This hotel is really nice and the service was outstanding. Highly recommend it. July 2, 2014
Rated 5.0 out of 5.0 Comfortable and clean Good night on the road and a good start in the morning June 29, 2014
Rated 5.0 out of 5.0 by Dependable Holiday Inn Express Quality The Pendleton Holiday Inn Express is very much what you would expect when booking your stay at this facility, The staff and management are doing everything to make your stay an enjoyable one. The facility just recently remodeled all the bathrooms and they are very nice and bright looking. The lobby entry way is very neat and tidy with fresh colors and decorating to make you feel like you have stepped into a new ( almost)facility, yet this property has been a Holiday Inn EX for a number of years. The breakfast is the usual classic Holiday Inn EX with a very well cared for presentation. June 23, 2014
Rated 5.0 out of 5.0 by clean and comfortable Great place to stay always friendly, rooms are always nice we stay here at least once a year on our way to Seattle for family gatherings. We wouldn't stay anywhere else in Pendleton. June 22, 2014
Rated 5.0 out of 5.0 by Great One Night Stay Highly recommend this hotel. I gave it a five star in all areas, super clean, staff very courteous and professional, great nights sleep. We will always stay here if in the area while traveling. June 21, 2014
Rated 5.0 out of 5.0 by Improvements are noticable and much appreicated. We used this property the beginning and at the end of an eight state, 3,907 journey. We will do so again. Wonderful service and comfort. June 10, 2014
Rated 5.0 out of 5.0 by Good stay Helpful front desk and room with all the expected furniture June 10, 2014
Rated 5.0 out of 5.0 by Friendly Folks Nice place to stay. Roni was especially helpful to me in setting up our reservation for the trip back home to another Holiday Inn Express in Eugene/Springfield. With the the track meet people coming to Eugene that weekend I wasn't sure we could secure a room. She made it happen. Thanks' again Roni. June 9, 2014
Rated 5.0 out of 5.0 by Excellent Stay My family and I had a wonderful stay here on our way to Portland. The beds were comfortable and the pillows, perfect. I had the best sleep here in a while. The pool was clean and at a good temperature. The hot tub was nice and relaxing as well. A few more choices for breakfast is my only suggestion. The hotel itself was nice and clean and the staff was super friendly. June 7, 2014
Rated 5.0 out of 5.0 by Pleasantly surprised! I was pleasantly surprised at the quality of the Holiday Inn Express. Clean, comfortable, friendly and with a great staff. June 5, 2014
Rated 5.0 out of 5.0 by The lighting was perfect, and the bed was very comfortable. Loved the choice of hard or soft pillowsz. upon arrival the person at the desk was friendly and very accommodating, even though we had reserved a room in advance. I stayed at a Holiday Inn Express in Reno and the lighting was horrible, but this one was excellent. Could not have asked for anything better. We were very happy with the welcome to our dog also. Hope to return again sometime. May 27, 2014
Rated 5.0 out of 5.0 by 3 GREAT staff members I didn't get the name of the lady that did the breakfast but she kept everything full and clean and was so sweet and friendly. also Dalia at the front desk has such a genuine kind, charismatic, caring disposition. She made us feel so welcome. She was just precious. Although the hotel was in the middle of renovations, it operated perfectly and I was very pleased with the breakfast lady, that front desk girl and even the manager. GREAT staff!!! May 16, 2014
Rated 5.0 out of 5.0 by Quiet Did I say quiet. This was a very nice, quiet hotel. We got a good night's sleep and were on our way the next morning. I highly recommend this hotel and friendly staff to all. May 7, 2014
Rated 5.0 out of 5.0 by Great Stay 1. Ask for a room in the rear. Stupendous view. 2. Greek joghurt for breakfast! 3. Good coffee. Not great, but good enough, and they offer a variety of real creamers in pitchers like a real coffee shop. 4. Nice, smooth, un-scary elevator. This is a big deal to me. I hate being jiggled and bounced in a box I have no control over. 5. If you need it, a bare-bones breakfast is available before normal time. Oatmeal, bananas and such. My only negative comment: Wifi Internet connection is iffy at times, weak signal on the end of 3rd floor. Need to update that. Too many re-logons. May 5, 2014
Rated 5.0 out of 5.0 by Great job and a hearty thank you to the staff of this hotel My wife and I couldn't help but comment on our stay at the Holiday Inn Express in Pendleton. Everything was awesome. Keep up the good work. April 30, 2014
Rated 4.0 out of 5.0 by Good bed, poor shower My room overall was nice. The bed was comfortable and I really liked that it had large pillows. Most HiExpress rooms have a bunch of tiny pillows. The downside is the shower had NO water pressure. I had to crank the temp all the way up just to make sure I stayed warm. Holiday Inn boasts about their showers, this was disappointing. I complained to the front desk and I was offered bonus points. I would stay again because the bed was comfortable and the location was convenient. April 25, 2014
Rated 5.0 out of 5.0 by Great Breakfast and Nice Clean rooms! The Clerk was efficient during check-in process and very friendly for being so late at night - and even the next morning she was still there --bright eyed and all smiles! The breakfast was very good --minus the coffee was poor quality but at least there was plenty of it and it was nice and hot! The maids are doing a great job keeping the rooms very clean - impressive stay for such a little town off the Freeway nice surprise! April 23, 2014
Rated 5.0 out of 5.0 by Unexpected stop turned into a delightful stay. My family and I were completing a PCS move from Joint Base-Lewis McChord, WA to Fort Campbell, KY. We had some issues on the road with our moving truck and were not able to make it to the first stop we had planned on our trip. We stopped in Pendleton, OR just for gas, but saw the Holiday Inn Express (we made all our reservations for this move at various Holiday Inn's across the country), and decided we would call it a night since it was getting late with the hopes they would have a room available without a reservation and one that could accommodate our family size and the fact that we were traveling with pets (2 cats). Luckily, for us, they could and did. The staff was very friendly,professional, and helpful offering us suggestions on where to get a decent meal nearby (FYI, show your room card at the Shari's across the street and you'll get a free slice of pie). The rooms were recently renovated and done so quite nicely; the room was very clean, cozy, and suited the size of my family just fine (myself, my wife, our three sons, and two cats). We took advantage of the free breakfast the following morning. Everything was fresh, warm, (or cold accordingly); the breakfast area was well stocked, well maintained, and restocked by two pleasant and professional young ladies attending to that area. There was also a good variety of items to choose from compared to "free breakfasts" I've seen offered at other chains. Variety is important for my family considering my two younger sons are extremely picky eaters, there was something for everyone. The dining area was large, clean, and comfortable. There was also a nice indoor heated pool and hot tub, as well as, an adequate fitness center; although, we did not have the chance to utilize those facilities due to our timeline. I would most definitely recommend this hotel and would gladly stay there again without hesitation, if I am ever in the area again. April 16, 2014
Rated 5.0 out of 5.0 by Great Stay Friendly staff, comfortable bed & pillows. Quiet. Nice flat screen TV. Can't speak of the breakfast because we were gone by 5 AM. Left toothbrush in last hotel, & this hotel staff gave me a toothbrush & toothpaste. Would highly recommend this hotel. April 10, 2014
Rated 4.0 out of 5.0 by Nice stopping point. Staff was great and our kids enjoyed the pool. Our room was nicer and cleaner than expected. The downfall was the breakfast. Bruised bananas, frozen hard boiled eggs, stale bread and minimal amount of bacon and omelets. All in all I think the breakfast was the only downfall. April 10, 2014
Rated 4.0 out of 5.0 by Nice stop in Pendleton , OR It was a nice quiet stay. I was on the third floor, which was under remodeling , but the workers were gone before I checked in around 5pm. The staff was very friendly and helpful April 2, 2014
Rated 5.0 out of 5.0 by friendly staff I was greeted by Roni, who was Funny friendly and was so happy to be at work April 2, 2014
Rated 3.0 out of 5.0 by Pendleton holiday inn Hotel was great,we enjoyed the indoor pool and the room was very nice. Roni was the lady that checked us in and she was very rude, she called our room several times asking if we had additional people staying over. She also called our room twice to remind us that our pet must not be left unattended in the room, even though we never left him alone. The rest of the staff was nice and helpful. March 22, 2014
Rated 5.0 out of 5.0 by Excellent Experiencs Hotel is being upgraded. Fresh, clean and welcoming envoronment. March 19, 2014
Rated 4.0 out of 5.0 by Staff is exceptionally friendly We stay at this location once or twice each year and will certainly continue to do so. The desk clerk who looked after us on our departure greatly enjoys her job, meeting and providing service. One of the most friendly clerks with whom we have had the pleasure to meet. The only draw back on this particular visit were two young children running up and down the halls for over 5 hours. I think their parents had gone to the casino. Because we like children so much, we did not call the desk to complain; so it is our fault that it carried on for so long. February 26, 2014
Rated 5.0 out of 5.0 by Snow Drift Was traveling on business an stuck there for three days due to icing road conditions on I-84 into Portland OR during the blizzard of 2014. Staff was awesome an the most accommodating during my stay. Will come back again next time in the area. Only drawback was lack of restaurants in the area but was able to get food delivered. February 15, 2014
Rated 5.0 out of 5.0 by Great service and comfortable room It has been our pleasure to visit the Holiday Inn Express in Pendleton, OR many times in our travels. We have always been very comfortable and happy with our accommodations. The staff have always been very friendly and welcoming. I wish to give specific credit to the assistant manager who I do know by name but following the writing guidelines for this review, I am not at liberty to give the full name. However, I wish I could because I do want credit to be extended to her. I always call when I think she will be on duty to make our reservations since I am always guaranteed to receive excellent service and my preferences are honored. Thank you! February 3, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff, convenient location, clean and comfortable "We arrived at this Holiday Inn Express late (nearing midnight) after a final day of packing and loading U-Pack pods for a move from Portland to Oregon. The final day (Dec 30) ended up being a nightmare of things going wrong, one of which really stressed me out (back pain issues). Anyway, long story short, driving in the dark from Portland to Pendleton was not my favorite way to drive, esp. with pain. But the heated car seat and deep breathing helped - and best of all was the nice greeting I received at this Holiday Inn Express in Pendleton. The young man was very pleasant and helpful, gave me water (as a Priority Club member), offered to help me with my luggage, and just overall was very welcoming. The room was clean, bathroom updated and clean, the shower was refreshing, and we awoke the next day rested. The breakfast room was large and I was able to get a table away from the TV. There were the usual offerings, including fresh bananas and apples. The hostess kept that room spotless and there was never a shortage of the food items. And, the TV was not blasting (always a plus). It's right off 84 so easy to find in the dark, too (smile). The check-out person was also very friendly." January 5, 2014
Rated 2.0 out of 5.0 by no pool? Having booked for New Years Eve, no one felt the need to inform us that the pool and hot tub would be under renovation (we booked specifically for these amenities). Although booked ahead and one of the first to check in, given a view of the parking lot instead of the local hills. The continental breakfast? Yuk! The eggs looked like corn tortillas, the bread stale, and who serves biscuits without gravy? Oh thats right, " Gravy is tomorrow". No, I will not stay here again! January 4, 2014
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