Rated 4.9 out of 5 by 199
Rated 5.0 out of 5.0 by james1969 Fantastic staff
We found this wonderful hotel to be extremely clean and well maintained. The pool and patio areas were sparkling and tranquil, the breakfast was fresh and the cinnamon rolls were delicious, the view from the balcony was exquisite, but what really makes this a special place to visit is the people. The hotel staff was outstanding! From the front lobby personnel, to the wait staff, to the maid service, to the maintenance staff, this place makes you feel most welcome. I am from Texas where we are accustomed to friendly folks, and this place has some of the most pleasant I have come across. Well done putting the right people in place and equipping them to make this one of the most enjoyable places to visit.
August 14, 2013
Rated 5.0 out of 5.0 by Lani05 Great Anniversary!
My husband and I, with our children, stayed here for four nights the first week of August. This hotel was less expensive than the Margaritaville hotel next door,(which we stayed at two years ago) so that worked well with our budget. I will say it was a smidge overpriced, but the view, beach access, and great staff made up for it. All rooms are gulf front and if you happen to be there for a special occasion, the staff go out of there way to make it special. Our 'happy anniversary' was displayed on the marquis! This is a great spot for families; Margaritaville is more of a bar scene. You can't beat the private beach either. It was never crowded and chair rental was reasonable. Room was spotless and I couldn't have asked for friendlier housekeeping staff. I highly recommend the Native Cafe if you are looking for a change from the continental breakfast (which was good by the way). We will be visiting again!
August 14, 2013
Rated 5.0 out of 5.0 by HeathL Perfect!
Greatest hotel staff. Period. Manager Laura and her staff went above and beyond to ensure our vacation was a pleasant one. The only thing they did not do was bait my fishing rod!
August 14, 2013
Rated 5.0 out of 5.0 by Davenkell Exceeded expectations!!!!
I cannot say enough good about this hotel! Every single hotel worker was very welcoming! I had planned this trip for my family because we have busy stressful lives. We were able to really relax!! The people at the desk were so friendly and helpful! One even got her umbrella for my husband to use while loading our truck in the rain! There was a young man who was always cleaning who greeted us very friendly! The staff with breakfast were so cheerful and pleasant! They even came to our table to see if they could get us anything or take our empty plates! Housekeeping was amazing!! How hard it must be to keep the place clean with all of the sand and yet it was spotless!! I highly recommend this hotel! You will NOT be disappointed!! Thanks so much for making our vacation so wonderful!!
August 13, 2013
Rated 5.0 out of 5.0 by sharon921 Great Staff
My family and I had a wonderful time during our stay there. The weather wasn't always great, but your staff always was. They were thoughtful, helpful and very friendly. It made our stay even more pleasant. I would recomend your hotel to any of my friends staying on Pensacola Beach. Thanks Again for a Great Time.
August 12, 2013
Rated 5.0 out of 5.0 by Rebels411 Fantastic Hotel and Great Staff
This hotel is managed by the best team that I have ever seen. They make you feel so welcome. They are a great resource for anything you want to know. They genuinely care about all of their guests. Our kids loved this Hotel. If there was a 6 star ranking, I would give it to this hotel and its friendly and hard-working staff.
August 11, 2013
Rated 5.0 out of 5.0 by Angela2013 Amazing experience
We had an absolutely amazing experience. The room had a beautiful view and was comfortable. The breakfast was delicious and staff was very friendly. We had absolutely no complaints!
August 6, 2013
Rated 5.0 out of 5.0 by StrawDog Helpfull staff, clean clear view of the gulf
My wife and I spent two days at this property, I called the hotel direct and got a last minute room, checked in meet by Tyler and the rest of the staff. Expecting a room under the stairs we went to our room on the the 7th floor, our balcony looked out over the blue gulf with sugar white sand. We will go back, great staff, breath taking view, local food and shopping. Just a real vacation stay.
August 5, 2013
Rated 4.0 out of 5.0 by Mismalis Wonderful Time
We had stayed here 10 years ago and since Ivan hit its very updated. The hotel was clean, nice staff and great breakfast for adults and children. Pool was clean and area was very well kept. The beach was the only thing we weren't so happy about. Its not a nice even beach that you slowly walk into the water. It has changed in the way like you have a beach with a about a foot drop into the ocean. Was still a nice clean beach just missed our beach you could sit in the sand and really enjoy the water and shells. Not anymore!!! Hotel was one that we would stay at again and would strongly recommend to anyone who is staying in this area. Thanks, Holiday Inn Express for your hospitality!
August 1, 2013
Rated 5.0 out of 5.0 by DwayneP123 Best hotel ever!!!!!
This was 2nd year in a row and I have to say everything about the place is just fantastic! Staff is wonderful from management to housekeeping. Thank you so much for bringing southern hospitality to the beautiful beach!!!!! You guys rock!
July 31, 2013
Rated 5.0 out of 5.0 by PetitJeanView Home away from home!
I have been staying at this place since 1991. It was The Dunes back then. It is a very nice Hotel in a perfect location. The beach can't be beat.
Staff is always friendly.
This particular trip we had a lady who worked the breakfast bar who had the nicest smile every morning. She asked about our day, and was just so nice.
I do not have a single complaint. It is expensive, but every place worth staying on the beach is expensive. It is priced similar to the other nice hotels in the area.
I love this place and never stay anywhere else in Pensacola Beach.
July 30, 2013
Rated 5.0 out of 5.0 by RBJB INCREDIBLE!!!
I average 150+ nights in a hotel per year...mostly for business. This was a pleasure trip, and pleasurable it was!!! Diane and her staff have this property running like a well, oiled machine. The place is spotless, EVERYONE has a smile on their face and you really feel welcome. I cannot wait for my next opportunity to hit the beach!!!
Thank-you to all at the Pensacola Beach HIEX!!!
July 29, 2013
Rated 5.0 out of 5.0 by jonm Great hotel and staff
Great hotel and staff. Great location. All rooms oceanfront excellent.
July 27, 2013
Rated 5.0 out of 5.0 by dallastexan Best Holiday Inn Express In The Nation
Great location + Relaxing Beach + Excellent Staff = The Best Holiday Inn Express in the Nation by far.
July 27, 2013
Rated 4.0 out of 5.0 by MYRONIOUSTFUNK RELAXING VACATION
This was our 1st Pensacola beach vaction and, it was the best. We had usually stayed on the east coast in the Carolina's. I have to say it's now lower on my list for a beach vacation. The soft white sand is unbeatable, in the middle of the day you can walk around bare footed. All of the staff were friendly and helpful. I even commened to one of the food servers that she smiles to much, and she smiled even more. (Melanie and Paty). This is deffinatly our choose of get away places.
July 26, 2013
Rated 5.0 out of 5.0 by Honey69 Wonderful Service
From housekeeping to front desk, every staff member went out of their way to insure out stay was excellent! We definitely will be back!
July 26, 2013
Rated 5.0 out of 5.0 by Miki96 We would def stay again!
This is my 3rd time to Pensacola,FL. I invited my sister and her family to join us this year and they too enjoyed it. The Hotel is perfectly located right on the beach, beautiful beach veiws from every room, hotel was always clean, staff was very helpful and pleasent. For a family of 10 the breakfast helped save an avg of 60 dollars a day (per family) Thanks Holiday Inn!!!
July 26, 2013
Rated 5.0 out of 5.0 by Snoopy5 Beautiful view and great service
An over all great experience. The staff was amazing. So helpful and friendly. The rooms were everything we expected. the view is breathtaking. The bed is very comfortable and really appreciated a choice between soft or firm pillows. The pool is great as well. I loved that you could walk right down to the beach from the back door. Very convenient. Also loved that you can walk anywhere from the hotel to get dinner or go shopping. Went to get away from it all and relax on our Anniversary and we will definitely go back again hopefully next year we can stay longer than four days. I definitely recommend this hotel!
July 25, 2013
Rated 5.0 out of 5.0 by Morton6 Best Vacation EVER!!!!
We have never been to Pensacola Beach and this was a wonderful experience. Our room was exceptionally clean on arrival and daily. The staff were extremely polite and helpful. It is definitely a terrific choice if you want beach access. I have no complaints and would highly recommend this hotel.
July 25, 2013
Rated 5.0 out of 5.0 by RandyGB Great staff complements great location
Had a couple of rooms during the No Blues air show. The hotel has an excellent location for watching the show either from the room or on the beach.
Location is important, but a friendly knowledgeable staff really makes the stay much more enjoyable. From the front desk & housekeeping even to the beach vendors the staff was always smiling and assisting us & other guests in having a great time!
July 20, 2013
Rated 5.0 out of 5.0 by Altria Great room
Awesome, room was clean, comfortable and Great. View was awesome of the beach. Service was excellent and everyone was very nice.
July 20, 2013
Rated 5.0 out of 5.0 by tiny2013 Will be back
This place was the best hotel in Florida we have stayed at. Will be coming back each year with my family. Young lady who does breakfast is awesome!
July 18, 2013
Rated 5.0 out of 5.0 by Jeanne13 Great customer service
The friendly customer service was exceptional, from the breakfast attendants to the pool chair guys. Everything was clean and comfortable. We will choose this hotel again!
July 16, 2013
Rated 5.0 out of 5.0 by LandlockedUSA Best Vacation Spot Ever!
We are from the Midwest so we expected to enjoy the ocean at the very minimum. The place however was fantastic and way exceeded or expectations! The beaches are clean, the view of the Gulf stunning-we saw dolphins swimming one morning-the hotel was very comfortable and clean, the staff friendly and helpful and the breakfast variety amazing! Little touches like providing beach towels and sand buckets for the kids was unexpected but appreciated. The breakfast was like a buffet with sausage, ham, bacon, eggs, cinnamon rolls, a pancake machine (a hit with the kids), cereal, fruit and more! Never had such a spread for a complimentary breakfast before. This place is run like a well-oiled machine and the manager clearly deserves kudos for running such an impeccable establishment! We definitely, without a doubt, will return to this hotel the next time we get to Pensacola Beach. We miss it already.
July 14, 2013
Rated 5.0 out of 5.0 by TravelingMan51 Flag Ship of the Holiday Inn Express
OUTSTANDING - from the moment I arrived. Mints on the pillow with cool bottled water, and a view that equaled the Hilton in Waikiki. Fresh linen, and overstuffed pillows made it even better! I actually thought I was back in Hawaii at my townhouse in Ewa Beach. This location should be used as a model for the other locations in the Holiday Inn Express. Thank you Pensacola Beach! :) ... 5 star PLUS!
July 14, 2013
Rated 5.0 out of 5.0 by david533 super nice staff
we had a great time stayed 4 nights,good location great view from balcony.nice staff especially the girl in the breakfast area dont no her name but made us feel at home.
July 13, 2013
Rated 5.0 out of 5.0 by LouisAna Great Stay
It was a great stay. Staff was helpful and very friendly. Can't wait until next year. That will be 7 or 8 years in a row at this hotel on the beach.
July 10, 2013
Rated 5.0 out of 5.0 by WMarley Consistently Great Property
I have used this hotel a number of times over the years for both business and pleasure. I have found it to be a consistently well-run property that I look forward to visiting again and again.
July 10, 2013
Rated 5.0 out of 5.0 by katiesmom Exceeded our expectations!
We had read the reviews are were prepared for excellence but they exceeded our expectations! The entire staff was so friendly and helpful. The room was great and the view impossible to beat! But they thought of everything from sand buckets and shovels to refillable water bottles and filtered water in the lobby! Can't wait to go back!
July 9, 2013
Rated 5.0 out of 5.0 Amazing Experience!
We were welcomed with cheerful smiles and great attitudes! My kids came in with me and there we immediately greated also and treated with sand buckets, VERY kid friendly. Each day was enjoyable and relaxing, the staff was always saying hello, have a great day, and gave wonderful advice for local attractions that fit our needs. The mroning breakfast staff was so great, they helped everyone around get thigns to their tables and helped to serve the guest. The entire hotel was clean and well taken care of even the maintance staff was friendly when walking by. The view from the room was great and super clean. I cannot wait to return to this location again in the near future. I travel to many Holiday Inn Expresses and this one was by far the best one yet.
July 8, 2013