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Rated 4.9 out of 5 by 342 reviewers.
Rated 5.0 out of 5.0 by Wonderful, lovely place We stayed for our 20th year anniversary and was greeted on the sign out front with Happy Anniversary Wishes! It was really special! Thanks for the special touches that made this a great stay! April 19, 2014
Rated 5.0 out of 5.0 by Fantastic location and excellent staff ! Loved the gulf view, staff helpful and caring. Great heated pool and right on the beach. Would recommend highly, good times had by all ! April 17, 2014
Rated 5.0 out of 5.0 by I will return This was my first experience at Pensacola Beach. There will be no need to look elsewhere for lodging when I return. Holiday Inn Express is nicely located away from most of the traffic and bustle of weekend revelers. The room was very comfortable, and the service and friendliness of the staff was great. It is a very safe place and I am sure I will be back. April 17, 2014
Rated 5.0 out of 5.0 by Perfect family hotel! Oh my goodness! Third time staying here. This time we had family and friends stay here as well as it was our daughters wedding on April 12, 2014 right down on the beach at the cross. The grooms family and friends stayed here as well. If you want an awesome place stay to make everything perfect this is the place. They go out of there way to help you. Also the Sunshine Wedding Company was Amazing!! The whole experience is Grande!! Would not stay anywhere else on Pensacola Beach! A big shout out to the entire staff!!! Thank you for making our daughter and new son in laws wedding stay a Fairytale memory and for all of us!! April 17, 2014
Rated 5.0 out of 5.0 by Terrific beachside hotel experience LOCATION, location, location... of this hotel is excellent. Right on the beach and every room has a clear, direct view of the Gulf of Mexico. STAFF at the hotel demonstrate a friendly, guest first mentality. Obviously a well managed property/trained staff. ROOM will be a predictable room/bathroom experience for you if you are a frequent guest at HIE hotels. BREAKFAST - The breakfast selection also is predictable with the current HIE offerings. Tess will make you feel welcome with her shy but kind assistance. POOL - is heated, which was great for our early April stay but would likely be unnecessary in the hot summer months. BEACH - Horizon Beach Services provide rentals at the end of the sand bridge. Aaron was our host for the week and he provided excellent service. DOWNSIDE - though you really have to hunt for the lack of day/evening food options. Again, not a huge deal but you do need to be prepared to go offsite for lunch and dinner. If you are beaching it all day, that's when this becomes an issue. April 16, 2014
Rated 5.0 out of 5.0 by Great location Beautiful view of the gulf and white sand beach! Close to the restaurants/bars (walking distance) yet far enough away to not have the noise and business. April 14, 2014
Rated 5.0 out of 5.0 by Loved the "Turtle Manager" and staff We had a great time and enjoyed our stay. No problems with the room or the service. The "Turtle Manager" is also the General Manager. We spent a good amount of time talking with her and the staff about the turtle nesting that takes place along the beach. Very informative and interesting. They made us feel very welcome. Will definitely stay there again. April 13, 2014
Rated 5.0 out of 5.0 by Great Stay! This was a wonderful hotel, excellent value. All rooms are ocean front, with a balcony! Our room was clean and updated. The staff was amazing, friendly, always asking if we were enjoying our stay or needed anything. The only suggestion is regarding the breakfast. It was a little limited, and the same almost everyday. Would absolutely stay here again. It is located a little further from the touristy shops and restaurants (just a short drive but a little long to walk) but it was more relaxing. The view was unbeatable, no high rises next door to block the view. The pool was heated and my kids loved it. April 12, 2014
Rated 5.0 out of 5.0 by A relaxing, comfortable and peaceful stay. We thoroughly enjoyed our stay in the HIE at Pensacola Beach, FL. The staff was way above average, the bed and pillows were heavenly, and the room was well designed with a beautiful ocean view. We were very relaxed and comfortable and hope to be able to stay there again. April 6, 2014
Rated 5.0 out of 5.0 by Terrific Location This beach location can't be beat! There was a great family friendly atmosphere for spring break. We enjoyed the popcorn and fresh Florida oranges for snacks. All of the staff members were friendly and polite. We enjoyed visiting with the front desk personnel. They even gave us sand pails and shovels! We were able to get a late checkout so we could enjoy the beach as long as possible. Thanks! April 4, 2014
Rated 5.0 out of 5.0 by Friendly Staff All of the staff including: front desk; breakfast area; and cleaning were cheerful, helpful, and welcoming. March 31, 2014
Rated 5.0 out of 5.0 by Service an comfort amazing Front Desk Staff and maintenance very helpful how to get around and where places to go around town and how to get to sites. March 31, 2014
Rated 5.0 out of 5.0 by Clean and accommodating Great stay in Penscacola. The staff at the Holiday Inn are so kind. Very clean hotel and beautiful beach. The only downside was VERY slow wifi. March 30, 2014
Rated 5.0 out of 5.0 by thrilled with the hotel and the room At first I was a little doubtful about a Holiday Inn Express on the beach. Wondered if it would be full of noisy guests but quickly realised that we were staying in a first class establishment. Quiet room, lovely view and amazing beach. Breakfast was the usual Holiday Inn fare but considering everything else about the facility we took what we wanted and used the savings to eat out at lovely area restaurants. March 29, 2014
Rated 5.0 out of 5.0 by Excellent staffing in all departments. All of our needs were attended to in a professional and timely manner. Reservation staff were helpful with driving directions to places of interest, restaurents and tanning spa (rain first 3 days). Arron on the beach saw to all of our needs with chairs, umbrellas and paddle board lessons for granddaughter. Our room was thoroughly cared for while we were at the wonderful breakfast, something different each day (yum yum). Thank you all at Holiday Inn Express, Pensacola Beach, FL. March 27, 2014
Rated 5.0 out of 5.0 by Wonderful views and room to relax. This HIE is a great value for gulf front views and a good size room. Open the deck door and enjoy the sound of the surf and the gentle breezes. Good restaurants in the area and the relaxed atmosphere make this a great place to get away. All the staff were most helpful and pleasant. March 26, 2014
Rated 5.0 out of 5.0 by Great hotel We just want to extend our thanks to everyone at Holiday Inn Express on Santa Rosa Island in Pensacola. I don't know how they could have made our stay any better. Every staff member made us feel as if they were truly there to make us feel welcome. Our highest praises to you all, thanks! March 24, 2014
Rated 5.0 out of 5.0 by Clean, relaxing and cheerful! We have stayed at this property twice. The staff is always friendly and helpful, the rooms clean and comfortable, and the location on the beach is top notch. There is room to gather with family to play games or just visit in the breakfast area, the pool and patio areas are very nice and the equipment in the fitness room was nice and newer. March 23, 2014
Rated 5.0 out of 5.0 by Outstanding Personnel at check in desk. Took care of our needs quickly. We made our reservations online and found when we got their we needed a larger room as our Grandson who is at a local College was staying with us for two of the four nights we were their. The Young Lady at the front desk upgraded our room to a suite with no extra charge. This is one of the reason's we try to stay at Holiday Inn Express. Your staff takes care of our needs. We plan to be in your area in March, 2015 for our anniversary and we will be making reservations at your motel for another Great stay. Keep up the Great Work and keep hiring Great personnel. The Lady that took care of your Express breakfast was Amazing and courteous. March 20, 2014
Rated 5.0 out of 5.0 by Platinum Treatment ! We had an incredible experience during our stay on March 6, 2014. The facility and location are beautiful and right on the beach. But because I am a Platinum level IHG Rewards/Priority Club member, the staff treated us to a free upgrade to the Presidential Suite on the 8th floor. I called at 10:00 ask if an early check-in was possible, and the desk staff said they would call me immediately when our room was ready. They called within 30 minutes. I did not inquire about an upgrade--the staff just made it available when we arrived. When we opened the door to the Suite, we were stunned. Amazing views of the Gulf, incredibly spacious, and luxury all around. With the early check-in, we could spend nearly the entire day, and were allowed a noon checkout the following day. I would give this facility a 5-star rating even without this service, but would now give it a 10+. I also highly recommend the Rewards Club. The points, annual free night, and free upgrades make it a fantastic value. We travel a lot, and our first choice is always a Holiday Inn--not just because of the Priority Club benefits, but because they are always clean, comfortable, conveniently located, great amenities, and the staff is great. We have never had a negative experience, but this one currently ranks at the top of our list. Thank you so much. It was an unbelievable treat! March 11, 2014
Rated 5.0 out of 5.0 by Excellent stay Our overall stay at this facility was excellent. Will rcommend to all we meet. The staff was very friendly and helpful. Loved being right on the beach and able to sit on a nice size balcony with a great view of the gulf. Loved it !!! March 2, 2014
Rated 5.0 out of 5.0 by Great view One of our top two HIE,s we have ever stayed at! Could be a Crowne Plaza if it had other amenities. Great staff!! February 27, 2014
Rated 5.0 out of 5.0 by #1 on P'Cola Beach We stay no where else. The staff is wonderful and do everything they can to make you feel at home. February 26, 2014
Rated 5.0 out of 5.0 by Great place I have stayed at a lot of Holiday Inns across the US. I must say this is on of the best I have ever stayed at. The only part of this stay I could possibly complain about was the wifi was the slowest I have ever been on. I am not sure but we may have all been sharing dial up. This truly was a great place to stay. February 26, 2014
Rated 5.0 out of 5.0 by What a view We recently visited Pensacola for the first time and were delighted with our stay at the Holiday Inn Express on Pensacola Beach. The view was outstanding. We could step out onto the deck or go downstairs and walk directly to the beach. Great relaxing visit for a very reasonable cost. February 24, 2014
Rated 5.0 out of 5.0 by Made our honeymoon just perfect! We chose this property for our honeymoon because we've always had excellent experiences with the Holiday Inn Express brand and because the location was simply ideal. The front desk staff were sincerely welcoming and professional. Our room was perfectly clean with high quality linens and a very comfortable bed. The view from our balcony was absolutely stunning; incredible sunrises and sunsets. The breakfast buffet provided a very good variety of options and the breakfast staff were very pleasant and attentive. The freshly baked cookies at reception in the afternoons were a lovely little treat! For very reasonably priced and delicious food we recommend nearby Shaggy's with lovely views of the harbor. Thank you for making our honeymoon simply perfect, we will be back as often as possible! February 20, 2014
Rated 5.0 out of 5.0 by Our Favorite Place To Stay In Pensacola My mom lives in Pensacola and has been in the hospital a lot recently and now is in hospice. We've stayed a couple of different places when we go to see her and keep coming back to the Holiday Inn Express on Pensacola Beach. The people are great, the rooms all face the Gulf, and the breakfast is a great perk to keep from having to stop somewhere else for something in the morning. When we get back to the hotel in the evening it is so nice to be able to open up the door to the balcony and just listen to the waves or walk up and down the beach. We need the diversion and the lack of problems when we visit and this place and the people provide it. Thanks so much. February 20, 2014
Rated 5.0 out of 5.0 by Amazing Staff We stayed at your hotel during the recent ice storm on January 29, 2014. We cannot say enough good things about the staff that was stranded with us for two days in the hotel due to ice cover and bridge closings. Diane , Nicole, Tutt, and Linda could not do enough for us. They all did their part to make a bad situation bearable . We had to extend our stay by two additional nights because of the weather. We were so very appreciative of your amazing staff. February 5, 2014
Rated 5.0 out of 5.0 by Excellent choice Great location, very friendly and professional staff. Clean rooms and great breakfast. January 31, 2014
Rated 5.0 out of 5.0 by Best IHG Experience Ever This property is excellent. The site is wonderful. The Hotel is clean and neat. The staff is welcoming, friendly, helpful and knowledgeable. Tyler rewarded our Platinum status with an excellent upgrade and is the most personable and efficient guest representative we have met. Laura and Diane added to our enjoyment with friendly attitudes, and wonderful site-seeing and dining suggestions. This was our second visit to the property and the experience was even better than the first excellent visit. Thanks to everyone. January 30, 2014
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