Rated 4.3 out of 5 by 83
Rated 3.0 out of 5.0 Clean the room carpets
The Room carpet smelled line cat urine. Other than that, everything else was ok.
August 18, 2014
Rated 3.0 out of 5.0 by Totallybummedout Pool heater broken
We checked in and when we went to the pool, there was a note on the door saying that the pool heater was broken. We were not informed of this at check-in, and with a 2 1/2 year old, that put a HUGE damper on the stay. We tried to swim but it was just too cold. After complaining to the desk clerk, she said that it had been out of order for quite some time. I know other families had the same experience. We would have stayed elsewhere had we known at check-in.
August 17, 2014
Rated 2.0 out of 5.0 by Robert38 Pool not working
Pool and pancake machine both out of order.
These were both import and items when staying with children and both did not meet expectations
August 13, 2014
Rated 2.0 out of 5.0 by noved29 Convenient location but lacking...
We had several issues with amenities and climate control during our stay. Seemed like maintenance wasn't keeping up with the hotel as well as was needed.
August 12, 2014
Rated 5.0 out of 5.0 by Big R comfortable room
everything was great , bed comfortable, a/c worked really well, breakfast very good and enjoyable
August 12, 2014
Rated 1.0 out of 5.0 by hill999 Horrible
The air did not work, could not be fixed or looked at as there was no managment or maintance staff on hand. The crib we requested had what looked like dried blood all over the side of the rails (we had to clorox after long wait in lobby and only one staff memeber on hand). Room was not clean feeling, stains on covers, bathroom was dingy.
August 11, 2014
Rated 5.0 out of 5.0 by john2732 Felt right at home
Hotel in very good condition, fresh and clean. Staff was very friendly and accommodating. Would definitely stay here again while in the Pensacola area. Only 30 min from the beach too.
August 7, 2014
Rated 5.0 out of 5.0 by mstroo Great for the price and location
The staff was wonderful, breakfast was better than expected, and the room was clean and comfortable. Will definitely stay her again...
August 6, 2014