Rated 4.3 out of 5 by 86
Rated 4.0 out of 5.0 by the_saint hotel good but far
hotel is far away for all the activities of the city..
a/c seems not to work reported to the staff only the manager was attentive to check the unit.
August 25, 2014
Rated 5.0 out of 5.0 by GrammyANN great service and great staff attentiveness
My family and I were very pleased to have chosen and stayed at the Holiday Inn Express in Pensacola, we will be choosing this location again on our next future stay and would highly recommend this Hotel.
August 21, 2014
Rated 5.0 out of 5.0 by JAKE1054 outstanding
our stay at this holiday inn express was superb compared to our stay in Braydenton, Fl. The room accommodations here are so far greater than the other Holiday Inn. I had ample room for my motorized chair and the door was wide enough that I had more than enough room to get through, unlike the Holiday Inn in Bradenton, fl. where I barely got my chair through the door. I damaged one of the arms on my motorized chair (ripped the leather covering) during my stay in Bradenton, fl.Your room allowed more than enough room for my chair where as the other hotel left me absolutly none. Everytime we went to use the bathroom we would either trip over my chair, stub our feet and had to really maneuver around to get where we wanted at the Holiday inn in Bradenton, Fl.
I gratefully acknowledge your hotel's excellence in all aspects of the hotel culture and operations. Expect for my wife and I to return again to you're superb hotel. Hopefully the corporate office's of "IHG" chain of hotel's recieved my survey on the hotel in Bradenton, Fl. Again my heartfelt "THANK YOU"
August 19, 2014
Rated 3.0 out of 5.0 Clean the room carpets
The Room carpet smelled line cat urine. Other than that, everything else was ok.
August 18, 2014
Rated 3.0 out of 5.0 by Totallybummedout Pool heater broken
We checked in and when we went to the pool, there was a note on the door saying that the pool heater was broken. We were not informed of this at check-in, and with a 2 1/2 year old, that put a HUGE damper on the stay. We tried to swim but it was just too cold. After complaining to the desk clerk, she said that it had been out of order for quite some time. I know other families had the same experience. We would have stayed elsewhere had we known at check-in.
August 17, 2014
Rated 2.0 out of 5.0 by Robert38 Pool not working
Pool and pancake machine both out of order.
These were both import and items when staying with children and both did not meet expectations
August 13, 2014
Rated 2.0 out of 5.0 by noved29 Convenient location but lacking...
We had several issues with amenities and climate control during our stay. Seemed like maintenance wasn't keeping up with the hotel as well as was needed.
August 12, 2014
Rated 5.0 out of 5.0 by Big R comfortable room
everything was great , bed comfortable, a/c worked really well, breakfast very good and enjoyable
August 12, 2014