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Rated 4.4 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 EASY STAY This hotel is easy to find right off the interstate and surprisingly quiet for being so close by. There is a nice restaurant next door if you are not inclined to get back under the wheel after your trip here. I was especially intrigued at the identity of the softness or firmness of the pillows embroidered on the pillow cases. The amenities in the room were all there. We forgot toothpaste and I remembered the "did you forget something" sign so headed down to the front desk where I received a complimentary tube of toothpaste. This saved me from getting dressed and having to go to a store to purchase my forgotten item. The personnel in the hotel were very friendly and the breakfast was great. When we come to this area again, we will definitely book this hotel again. September 20, 2014
Rated 5.0 out of 5.0 by LOVELY THE HOTEL WAS CLEAN AND THE STAFF WAS VERY FRIENDLY. TRAVELING WITH THE FAMILY I FELT SAFE AND SECURE September 17, 2014
Rated 5.0 out of 5.0 by Great Stay I travel often for work and I always try to stay in a Holiday Inn Express. They are always clean and organized. This hotel is just another great example of the HIE brand! September 15, 2014
Rated 5.0 out of 5.0 by Great Property This hotel was outstanding! You could tell that the staff takes pride in their work. The breakfast is GREAT! The indoor pool was a plus and the location is great for people just passing through the Pensacola area. Their rooms are spacious and very clean. I recommend this hotel 100%. September 8, 2014
Rated 5.0 out of 5.0 by Staff and Hotel were Great!!!! I will recommend this hotel to all my friends. The staff were very friendly especially Taylor at the front desk. The breakfast was always presented well and the indoor pool added a nice touch to my stay. Overall it was good and I will be back if I come to this area September 7, 2014
Rated 5.0 out of 5.0 by Fantastic Place to Stay I was in town to see my new great grandson and the people at the Holiday Inn made a special visit even better. I would recommend this location to anyone visiting Pensacola. September 4, 2014
Rated 4.0 out of 5.0 by hotel good but far hotel is far away for all the activities of the city.. a/c seems not to work reported to the staff only the manager was attentive to check the unit. August 25, 2014
Rated 5.0 out of 5.0 by great service and great staff attentiveness My family and I were very pleased to have chosen and stayed at the Holiday Inn Express in Pensacola, we will be choosing this location again on our next future stay and would highly recommend this Hotel. August 21, 2014
Rated 5.0 out of 5.0 by outstanding our stay at this holiday inn express was superb compared to our stay in Braydenton, Fl. The room accommodations here are so far greater than the other Holiday Inn. I had ample room for my motorized chair and the door was wide enough that I had more than enough room to get through, unlike the Holiday Inn in Bradenton, fl. where I barely got my chair through the door. I damaged one of the arms on my motorized chair (ripped the leather covering) during my stay in Bradenton, fl.Your room allowed more than enough room for my chair where as the other hotel left me absolutly none. Everytime we went to use the bathroom we would either trip over my chair, stub our feet and had to really maneuver around to get where we wanted at the Holiday inn in Bradenton, Fl. I gratefully acknowledge your hotel's excellence in all aspects of the hotel culture and operations. Expect for my wife and I to return again to you're superb hotel. Hopefully the corporate office's of "IHG" chain of hotel's recieved my survey on the hotel in Bradenton, Fl. Again my heartfelt "THANK YOU" August 19, 2014
Rated 3.0 out of 5.0 Clean the room carpets The Room carpet smelled line cat urine. Other than that, everything else was ok. August 18, 2014
Rated 3.0 out of 5.0 by Pool heater broken We checked in and when we went to the pool, there was a note on the door saying that the pool heater was broken. We were not informed of this at check-in, and with a 2 1/2 year old, that put a HUGE damper on the stay. We tried to swim but it was just too cold. After complaining to the desk clerk, she said that it had been out of order for quite some time. I know other families had the same experience. We would have stayed elsewhere had we known at check-in. August 17, 2014
Rated 2.0 out of 5.0 by Pool not working Pool and pancake machine both out of order. These were both import and items when staying with children and both did not meet expectations August 13, 2014
Rated 2.0 out of 5.0 by Convenient location but lacking... We had several issues with amenities and climate control during our stay. Seemed like maintenance wasn't keeping up with the hotel as well as was needed. August 12, 2014
Rated 5.0 out of 5.0 by comfortable room everything was great , bed comfortable, a/c worked really well, breakfast very good and enjoyable August 12, 2014
Rated 1.0 out of 5.0 by Horrible The air did not work, could not be fixed or looked at as there was no managment or maintance staff on hand. The crib we requested had what looked like dried blood all over the side of the rails (we had to clorox after long wait in lobby and only one staff memeber on hand). Room was not clean feeling, stains on covers, bathroom was dingy. August 11, 2014
Rated 5.0 out of 5.0 by Felt right at home Hotel in very good condition, fresh and clean. Staff was very friendly and accommodating. Would definitely stay here again while in the Pensacola area. Only 30 min from the beach too. August 7, 2014
Rated 5.0 out of 5.0 by Great for the price and location The staff was wonderful, breakfast was better than expected, and the room was clean and comfortable. Will definitely stay her again... August 6, 2014
Rated 5.0 out of 5.0 by Outstanding and helpful young man as our desk clerk when we checked in. He truly went out of his way to help us successfully find a favorite restaurant from a number of years ago that had moved since our last visit to Pensacola. He was very friendly and welcoming and made sure we knew where the cookies were. August 5, 2014
Rated 5.0 out of 5.0 by BEST HOTEL!!! The staff is amazing! Front desk always welcomed me with smiles and friendly hello's as well as housekeeping. Rooms were very clean I couldn't find a flaw in the cleaning done by housekeepers. The breakfast was well stocked and hot! Overall my stay was great. This is the best Holiday Inn Express I have been to and I recommend it to everyone traveling through this area. August 2, 2014
Rated 4.0 out of 5.0 by as expected...friendly service and cookies in the lobby Everything was as we expected since we've stayed in other HIE hotels. It was a clean room with nice ammenities. The only thing we did not enjoy was the mildew smell out room had. My one year old was with us and it bothered me to have my child in a room smelling the way it did. I chalked it up to being near the beach and wet towels and people coming in and out during their visits. It was clean but smwlly. It could have just been our room too. August 1, 2014
Rated 4.0 out of 5.0 by Excellent service at the front desk The gentleman checking us in wad very professional, very polite and presented a very positive image to the guests. July 26, 2014
Rated 5.0 out of 5.0 by OUTSTANDING STAY First, Ms Taylor, Front Desk Receptionist, was very professional, courteous and went out of her way to check my family and I into the hotel. The room we stayed in was very relaxing and comfortable. The bed was very soft and firm, we had a decent choice of channels to watch on the TV and a lot of the channels was in High Def. The INDOOR pool was very nice, according to my kids. Breakfast was very enjoyable and was setup with a variety of food, healthy and not -so - healthy. I went for the not-so-healthy food. The hotel was overall very clean and neat. You have several different places to go eat in the area with-in 20 minutes. I would recommend this location on your next hotel stay. July 23, 2014
Rated 5.0 out of 5.0 by Great stay Perfect room for our anniversary trip! We loved the Jacuzzi in the room and the king bed! Breakfast was great and the front desk was very helpful. July 22, 2014
Rated 5.0 out of 5.0 by Great price, location and very nice hotel We travel to Pensacola about every other year, and have stayed at several hotels. This hotel had a great price, is located just off I10 in a very private area. It was very clean, and very quiet. It was just a few miles from downtown. There are several places to eat within walking distance. If you are not going to the beaches, this is a great place to stay. July 18, 2014
Rated 5.0 out of 5.0 by Easy Access Good Rest Spot We were on a long trip home to Texas from southern Florida. I used my iphone maps to locate places to stay in Pensacola. I am so glad that I called and booked the overnight stay at this Holiday Inn. I believe it was Maureen who helped me. Our room was clean and ready for us when we arrived. It was quiet too. The HOT breakfast buffet early the next morning was a great value. We were greeted by the staff with enthusiasm. I will stay here again,,, Oh yes, the access to the interstate was easy! Great place,,,thanks Holiday Inn Pensacola! July 18, 2014
Rated 5.0 out of 5.0 by Relaxing and comfortable This location is relaxing and comfortable. Real close to eating location and not to far from beach. July 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Excellent place to stay with easy access to I-10. Friendly staff July 16, 2014
Rated 5.0 out of 5.0 by Great break after a day of driving We found this hotel on the internet as we drove from Miami to Texas. It was easy to find off of I-10. Parking was adequate and everything worked as it should. July 14, 2014
Rated 5.0 out of 5.0 by Loblolly Pensacola Great stay! Loved the indoor pool and fitness center. Restaurants are walking distance. Huge plus! Friendly staff! July 13, 2014
Rated 5.0 out of 5.0 by good place and good people We've stayed at this Holiday Inn Express 5 or 6 times and have had a very good experience each time. July 11, 2014
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