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Rated 4.0 out of 5 by 49 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel and staff I have stayed here numerous times and it is always clean, quiet and the staff is great. February 10, 2014
Rated 2.0 out of 5.0 by Top choice HI Express with TERRIBLE internet service Top choice HI Express with TERRIBLE internet service. Everything was perfect except terrible internet service. I changed hotel because of this. February 7, 2014
Rated 2.0 out of 5.0 by Hot water please The greeting from the staff and the room was very nice until... Until I went to clean up in the morning and the water pressure for hot water was nill.. After shaving with the cold water and then starting to clean up with cold water in the shower, "some" warm water arrived. Yes! The conversation in the elevator when leaving was that this was the norm and not just a hiccup for the day. Great staff, nice room, but a "chilling" experience. January 30, 2014
Rated 4.0 out of 5.0 by Comfortable and Clean Room close to NAS Pensacola I felt the hotel was very comfortable and clean and close to NAS Pensacola. The only problem is that the higher you go up in the hotel the worse the water pressure is. On the second day I was there I was not able to take a shower because the water pressure was not strong enough to keep the shower on. January 29, 2014
Rated 4.0 out of 5.0 by Great Staff - Casey on the Front Desk was profession and very helpful OK let me see if I can correct my previous review of the Pensacola West-Navy Base Holiday Inn Express----I provided you the review that I intended for Gladsden AL. so, could you ignore the review that I sent and let me respond correctly with this review? Thanks W. Please commend Casey for his assistance with recommendations for dining, directions and easy check-in. We experienced a very loud and rowdy night with the ladies next door as they arrived in the middle of the night and slammed doors and walked the halls the rest of the night. Thus the reason for Sleep Quality rating. January 10, 2014
Rated 5.0 out of 5.0 by Phillip from the front desk was professional and very helpful We did find that the adjoining Fairfield hotel was about $30.00 more economical per day and upon inspection just as comparable in all other aspects. If Phillip had not been so hospitable, we would have cancelled our plans with Holiday Inn Express and saved the $$$. The only negative with our stay was the water presser in the shower. It came as a dribble- thanks Phillip! January 10, 2014
Rated 5.0 out of 5.0 by Great value and comfort! I absolutely recommend staying at this hotel. Love their pillows, and hot breakfast. In the last few months I stayed in one in Chicago, and twice in Pensacola. They have the same settings so it feels like home. Love it! January 2, 2014
Rated 1.0 out of 5.0 by No Hot Water Nothing worse than lathering up and running out of hot water. Switched from a third floor to a first floor room. No apology or offer for a reduced rate, just switched rooms. Won't be staying there again. December 31, 2013
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