Rated 3.9 out of 5 by 72
Rated 1.0 out of 5.0 by Jokat1021 Clammy linen and smoking guests
The linen on the beds were clammy/moist due to the high humidity and the A/C not being set high enough before we arrived. We had to change all the sheets out. The carpet felt grimy The hotel ran out of clean towels. My wife used the fitness room and the treadmill display was inoperable. The hotel is billed as smoke free and you have to initial on paperwork when you sing in that you understand that. Despite all this, there were guests smoking at the pool. The smoke wafted into the lobby area by the elevator and lingers. The pool area is so small that I had to leave with my children due to the amount of second hand smoke. On the day of departure, there was another guest smoking outside the entrance (less than 50ft away) so we had to pass through more second hand smoke in order to get to our vehicle.
July 23, 2014
Rated 4.0 out of 5.0 by MUNSTERVFPLT Nice little area
The Holiday Inn Express is located in a nice area. Hotel is very close to NAS Pensacola and the beaches. Rooms were very clean. Outside areas were well lit. I was not worried where to park my vehicle. Pool was clean. Breakfast selection is average, Not a FULL BLOWN restaurant, which I understand. I was happy and my 11 year old was happy with breakfast. She loved the hot cinnamon rolls.
The receptionest ASSUMED I would smoke in the room. Instead of threatening me with a 250.00 extra charge she could have said "you are in a non-smoking room." I have never smoked indoors and did not appreciate the threat, especially in front of my 11 yr old.
The other staff members were friendly. I would stay there again.
We were there to let my daughter see the exact airplane her grandfather flew in during Vietnam.
July 23, 2014
Rated 4.0 out of 5.0 by SandC Quick Stop
We stayed at this property in December, so I chose to return for a few days this summer...all was good or better, except housekeeping...though we did not have the DND sign out, our room was not cleaned, trash not emptied, and getting towels seemed to be a struggle...i
July 19, 2014
Rated 5.0 out of 5.0 by Sam G Excellent Hotel
New hotel always makes an excellent visit. I will add this hotel location and revisit it again soon thks
July 12, 2014
Rated 4.0 out of 5.0 by World Fisherman Good Location
Great little hotel, close to shopping and a variety of places to eat. Hot tub was hot, pool was refreshing, staff friendly and hotel was secure - I would reccomend this hotel!
July 7, 2014
Rated 4.0 out of 5.0 by pryeliz OFF THE BEATEN PATH
Although it is not near the beach by any stretch of the imagination, it is new construction, clean, comfortable in mainly a quiet residential area. My only complaint which is with all HI Expresses is that they change the shower heads and include more luggage stands in the room so I don't have to put bags on the floor and constantly bend over to dig things out.
July 5, 2014
Rated 5.0 out of 5.0 by Carol1027 Wonderful staff; beautiful hotel
The staff is very attentive and helpful. The hotel is beautiful, safe, and clean. It is very close to the base which was our goal. It is also easily accessible to the beaches which we also enjoyed. I would highly recommend this hotel as a place to stay.
July 4, 2014
Rated 4.0 out of 5.0 by Brenton good value
good value for my budget, plan to stay at this property each time I am in town for business
June 23, 2014