Rated 3.8 out of 5 by 83
Rated 5.0 out of 5.0 by Melissa1978 Nice hotel and friendly service
The hotel was nice, however we were in FL on a family vacation, it is about a 25 minute drive from the Pensacola Beach Island but we were told it was only 10. The area the hotel is in is not a good nor clean area, the hotel seemed out of place because it was clean both inside and out.
August 13, 2014
Rated 4.0 out of 5.0 by Go Navy Good location - Facilities a little outdated.
Stayed here for a meeting at NAS Pensacola, good location and easy to get to the Base. One night however, our air conditioner was not working properly. Called to the front and spoke to Dusty, very nice. He advised that there were no rooms available and no maintenance personnel were on site. He did offer me extra points for the inconvenience, I have not yet received them though.
I "troubleshooted" the problem and advised Dusty that the air conditioner needed some PM to solve the issue. It was a long night in the Florida summer heat and humidity.
I hope this will be a learning experience for this hotel to keep the customers comfortable for the price charged per night.
Still looking for the points/comps that were offered.
August 11, 2014
Rated 5.0 out of 5.0 by RobA65 Nice, clean room
Location convenient to the Naval Air Station. Easy to get to downtown Pensacola.
August 6, 2014
Rated 1.0 out of 5.0 by Tipit Un happy experience
Poorly run facility. Towels out in the fitness room. Printer did not print/work well. Breakfast: rotten apples, hard/dry eggs, sausage was under cooked(microwaved)/not crispy, etc. Internet did not work most of the time I was there.
August 5, 2014
Rated 4.0 out of 5.0 by Billybob118 Just OK
Price was acceptable when compared to similar properties. Bathroom was in need to attention in several areas. A/C was noisy and inefficient.
August 4, 2014
Rated 3.0 out of 5.0 by Bosheep No WiFi
WiFi did not work on 3rd floor. Front desk said it was due to the number of users when the hotel was full. Gee...that made me wonder if the hot water would run out or if there would be enough bed sheets. No, that is silly because every hotel provides hot water...and WiFi. I could see multiple routers in play but I was disconnected and looking for a signal more than I was connected. Lack of WiFi seriously degraded my experience.
August 3, 2014
Rated 5.0 out of 5.0 by patdarlene Staff were always helpful.
Clean and safe place to stay. Had no problems at all with the hotel or staff. Staff were always smiling.
August 3, 2014
Rated 4.0 out of 5.0 by Mary257 Nice Hotel
Hotel was your normal Express, girl at front desk was friendly room was spacious, and bathroom was nice. The only thing I didn't like would be the AC unit. It didn't cool my room well at all I was hot the whole time I stayed. On my second day I notified the front desk and asked for them to get someone to come look at it. Not sure if they did or not but it never did cool down the room but when I would put my hand over the unit it was blowing cold so not sure if it just wasn't blowing hard enough. Person checking me in didn't recognize me as a member (I don't really care honestly but I just know its something they are suppose to do) Other then that my stay was good. Nice and quiet at the hotel despite its location.
August 2, 2014