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Rated 4.1 out of 5 by 121 reviewers.
Rated 5.0 out of 5.0 by Great Staff Service My wife had emergency eye surgery on November 12, 2014 in Phoenix. As we are from Yuma, we booked a room at the nearby Holiday Inn Express. The night desk lady, Izzy, looked after our every needs making sure that my wife was comfortable and also made an extra effort to provide us with a ground floor room. The following morning, Wanda, continued the same kind, compassionate service allowing us to remain after normal checkout time so that I could transport my wife directly to her post-op appointment as we had no where to go in the interim. In the past I have always stayed at the Holiday Inn Express and have always been made welcome and comfortable by all the friendly courteous staff throughout my stay. November 16, 2014
Rated 5.0 out of 5.0 by LOVE THE CUSTOMER SERVICE I stay here often. You biggest asset are the employees they make the stay warm and feel like at home. WANDA is the best !!! The Suite rooms are well worth it November 16, 2014
Rated 5.0 out of 5.0 by good for quick stay clean and convenient location many businesses nearby. room noise was low despite proximity to the freeway. November 13, 2014
Rated 3.0 out of 5.0 by Easy This property was simple and clean but the rooms need updated. We stayed here because it was close to a sporting event we were attending. Wanted to stay more in Glendale near the stadium but all rooms booked. This location worked out fine - 15 minute drive from our destination. The hallways were very narrow and able to hear next door neighbors. Our room was at end of hallway near the stairway exit and were able to smell smoke in our room as a result. Everything was clean and in working order but I would prefer a little nicer amenities and updated room. It worked in a pinch and was very close to many nice restaurants. November 12, 2014
Rated 4.0 out of 5.0 by Pleasant stay Very pleasant stay. Nice to have a restaurant and paved walking trail next to hotel. Hallway carpet getting a little old. A little disappointed that they were out of yogurt and hard boiled eggs at breakfast, but those are minor complaints. November 12, 2014
Rated 5.0 out of 5.0 by Clean room and comfortable bed The room was nice and clean and the bed was very confortable. It was nice and quiet considering that it was next to a very busy restaurant. It is located in a nice area and is close to shopping and eating. November 10, 2014
Rated 3.0 out of 5.0 by Holiday Inn Express Stay We were comfortable in the rooms. I have never stayed in a hotel that did not have electrical outlets in the main bathroom area. It was inconvenient to go out of the bathroom into the main areas to plug in a hair dryer. November 10, 2014
Rated 3.0 out of 5.0 by Okay, but updating needed Holiday Inn Express is my preferred hotel for travel, and their level of comfort, style and service is consistently excellent. So I was surprised during my stay at the Peoria HHE. I had to request a refrigerator for my room (never not had one before) as I was staying for 3 days. The bathtub was clogged and 2 out of 3 lamps in the room didn't work. I must say the staff was very nice and responded quickly. The entire facility was attractive, clean and neat. There was just a feeling of "oldness" to it. There was no business center, just a very old, slow computer in the lobby, and the pancake machine never worked. This was the exception, not the norm, so I will continue to stay at Holiday Inn Express. November 3, 2014
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