Rated 4.1 out of 5 by 90
Rated 5.0 out of 5.0 by KJMJTS relaxing hotel
ROOM VERY CLEAN, COMFORTABLE BED, NICE SHOWERHEAD AND GOOD BREAKFAST. STAFF VERY FRIENDLY AND HOTEL EASY TO GET TO.
September 3, 2014
Rated 5.0 out of 5.0 by tuesday12 Peoria Holiday Inn Expres
Love this location. I happened upon it when travelling across country and returned when I was back in the Phoenix Area.
The main reason I returned to this location was the friendliness of the staff and employees at this location.
The location is more off the beaten path from downtown Phoenix which made it more inexpensive but still desirable and it's right next door to a Cracker Barrel for dinner.
The second time, I brought a pet and was happy with the accommodations.
The breakfast in the morning is excellent and coffee available all the time.
September 3, 2014
Rated 5.0 out of 5.0 by Mike85374 Great staff
Melissa and Izzy simply made me feel welcome and comfortable.
I tried this hotel after using another local provider. Nothing special there.
August 30, 2014
Rated 5.0 out of 5.0 by MICHABAL GREAT BREAKFAST
ENJOYED HAVING HOT BREAKFAST. CONFORTABLE BEDS. FREINDLY STAFF
August 26, 2014
Rated 5.0 out of 5.0 by cw04guy Really nice hotel
Good beds, pillows and room. Good location and good breakfast.
August 25, 2014
Rated 3.0 out of 5.0 by St. Patrick Rooms not maintained well.
Table lamp was broken, not working.
Bulb in the bathroom was out.
Bed sheets had stains all over them.
Pillows were smelly.
Both full bed mattresses were wore out and you can feel the springs. Very poor sleep quality.
Breakfast selection was very poor. Coffee was not adequately hot. No sugar substitute for daiabetics. No splenda or sweet and low.
Night duty clerk who checked in was not experienced and did not input the information we requested.
August 21, 2014
Rated 3.0 out of 5.0 average
The room was average. The biggest problem was the air unit was so noisy that it interrupted my sleep and I am generally a deep sleeper, rarely awakened by nose. The breakfast buffet had lots of different items. I would not go there again because there are other hotels in the area to choose from that are probably comparable and might have quieter air units.
August 19, 2014
Rated 3.0 out of 5.0 by ABQManagement Could use furnishings to be refurbished
From holes in the sofa cushion, to a mattress that felt older than my one at home (10 years now), I was not very comfortable. The sofa was just not great, though OK as a bed when opened (not expected to be as good as the real bed). The bed mattresses were hard and had springs sticking me in the side.
Staff was pleasant, and the location great if you're looking for the NW Valley area. The elevator and hallways had an odor, though not in the room.
Staff also need to have explained to them the definitions of "double" and "Queen" beds. I had called the desk when making the reservation (and again at check in) and asked about the bed size and told that they were queens (they were double/full). As a platinum member, I have seen better HI Expresses, but its better than a lot of the competition.
August 14, 2014