Rated 4.1 out of 5 by 100
Rated 5.0 out of 5.0 by Midwest Couple We Will Stay There Again
Friendly staff in a convenient location. Nice walking/bike path and you can just walk next door to a restaurant.
September 27, 2014
Rated 4.0 out of 5.0 by Spinnerjo Overall good stay
Overall my stay at this hotel was good.
The staff that I encountered were very friendly and helpful.
I would stay here again.
September 26, 2014
Rated 4.0 out of 5.0 by Minero76 Buena ubicación
Se recomienda ya que tiene facil acceso buena ubicación sobretodo para conciertos y eventos deportivos y su precio es muy accesible.
September 23, 2014
Rated 3.0 out of 5.0 by PLP2014 Hotel needs updates
I booked the hotel for an event in Phoenix. The staff was friendly and helpful, although there was much confusion when I checked in. The hallway carpets were stained and the room needs updates. There was good selection at breakfast.
September 23, 2014
Rated 2.0 out of 5.0 by doda90 disappointed
Smokey rooms in nonsmoking. Rude front desk clerk who refused to let us check in early when all we wanted was a key due to returning to hotel after 11pm. Charged my card for other family rooms after that paid for their own. Staff seemed untrained on how to handle billing and booking for family of 8. Never ever had this bad of experience with IHG hotels.
September 21, 2014
Rated 5.0 out of 5.0 by ymad excellent breakfast
I not a breakfast person but the egg with cheese really is delicious.
September 20, 2014
Rated 1.0 out of 5.0 by sjc01 Broken AC unit and musty smell
Select a different HIE if you are staying in the NW Phoenix Metro area. From the outside this looked fine, inside was a different story however.
September 18, 2014
Rated 2.0 out of 5.0 by Xxbaseball Poor customer service
Front desk was not helpful or friendly. When we asked questions it was if we were putting her out.
September 17, 2014