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Rated 4.2 out of 5 by 52 reviewers.
Rated 5.0 out of 5.0 by Wonderful Experience We had a very wonderful stay at the Glendale HIE. The staff were wonderful and friendly. It was extremely busy on this particular weekend, and they seem to run out of food almost every morning we were there, but the breakfast host tried to keep up with the numerous amount of people. April 6, 2013
Rated 4.0 out of 5.0 by Good service We had our dog with us and the staff were great by "doing up" our room first thing in the morning while we were out with our dog. I thought they did us a great service. Thank you. April 3, 2013
Rated 5.0 out of 5.0 by PLEASANT STAY Everything went well. We had a nice stay and couldn't think of anything to complain about. March 26, 2013
Rated 3.0 out of 5.0 by Non-recognition of Priority Club status Guess maybe I'm just spoiled to the perks and recognition when staying at most other HIE locations, but I was disappointed that this site failed to accomodate me in any way. Room amenties were limited and not replaced; the breakfast choices were sub-standard. March 14, 2013
Rated 5.0 out of 5.0 by Treat me like I am at home I stay often, I enjoy the staff. Wanda is the best. February 15, 2013
Rated 4.0 out of 5.0 by SERVICE & SUPPORT THE ONE REASON WHY I ENJOY STAYING AT THE PEORIA HOLIDAY INN EXPRESS IS THE LOCATION. I TRAVEL TO PEORIA FOR BUSINESS AND FAMILY AND THIS FACILITY LET'S ME FEEL GOOD KNOWING THAT I COMPLETE BOTH THINGS WITH LETTLE TROUBLE. ALSO A SPECIAL THANKS MUST GO TO WANDA FOR DIRECTING ME TO A BUSINESS STORE THAT HAS COMPUTERS AND A PRINTING FUNCTION CLOSE BY WHERE I NEED SUPPORT TO COMPLETE MY BUSINESS TASK'S. January 29, 2013
Rated 2.0 out of 5.0 by Great staff but dirty and dated hotel We have stayed at this Holiday Inn Express several times in the past but this time we were given a room with stains on the curtains, floor/carpet and coverlet on the bed. There was stool spots on the underside to the toilet seat. Overall this hotel is very dated and not very clean. We not be staying at this Holiday Inn Express again. The bright spot was Wanda one of the front desk staff. When we informed her of the condition of our room she kindly and cheerfully moved us to another room. Our housekeeper was great too and I'm sorry I can't give you her name. January 21, 2013
Rated 5.0 out of 5.0 by Staff Excellent customer service at the front desk. Breakfast needs an upgrade, more fruits and hot items. Service in breakfast room is excellent Very nice restaurants and retailers close to the hotel Quiet, and clean January 17, 2013
Rated 2.0 out of 5.0 by Room Quality I would like to comment about the room quality of the Holiday Inn Express in Peoria, AZ. We checked in and the first thing we noticed was the vanity area which was hanging off the wall at a 30 or more degree slope. It looked as though it would fall off the wall at any second. We were afraid to set anything heavy on it for fear that it would fall. The second thing we noticed was the refrigerator. It seemed very cold. After about 2 hours we checked our sodas/waters and they were frozen. My husband tried adjusting the temp control by turning it lower and we added new sodas/waters. Within a few hours they were frozen, so we couldn't use the refrig for our stay. The third thing was the pull out sofa. There were springs missing and when one of our family members tried to sleep on it, they heard popping sounds where the snaps were not holding and they almost fell through the bed. Needless to say, we couldn't use the sofa bed and my son had to sleep on the couch pillows which was not confortable either. Lastly and the most offensive thing was the linens. When we returned to our room after the maids left from cleaning, there were dirty linens hanging from the towel racks. Several were dingy in color, but when I say dirty I mean it. One of the towels had human feces that was dried on it and facing outward. I took it down to the front desk and the man behind the desk said" I don't know how that got there" and he did absolutely nothing. We will never stay at this facility again January 11, 2013
Rated 4.0 out of 5.0 by great hotel We really enjoyed our stay at this hotel. Not only was it located near alot of activities but it was CLEAN and quiet. Both qualities we value. Breakfast was hot and fresh every morning, even when it was busy. Our only recommendation would be to change the pillows. The current pillows are small and flat -- especially for a king size bed. January 9, 2013
Rated 1.0 out of 5.0 by Great service. Friendly and helpful staff. Great choice for breakfast. Quite room. December 5, 2012
Rated 5.0 out of 5.0 by Good Access to Peoria Sports Complex We have stayed at this location several times when attending activities at the Peoria Sports Complex. The staff here has always been very accommodating. The cleanliness of the rooms are average to good. I haven't tried breakfast, but our kids seem to find it satisfactory. We like that there are laundry facilities on site to wash sports uniforms. November 18, 2012
Rated 2.0 out of 5.0 by Very dated property Despite the nice looking exterior of the building, this Holiday Inn Express is badly in need of freshening and updating in all areas. Carpets throughout the hotel are tired and wrinkled. The lobby and breakfast area are small, sparsley furnished , and dated looking. This hotel, perhaps due to its location, is rather expensive for what is provided. Stayed here several years ago and nothing has changed. This year, we stayed in several other Holiday Inn Express locations in other states and this particular location in Peoria, AZ is by far the least desireable. Not up to standards. November 5, 2012
Rated 5.0 out of 5.0 by Great place, but one minor concern Good price, good location near to freeway and shopping locations. Everything was perfect, had one concern, They permit dogs to stay and the dogs are not centralized to specific rooms. If you have a severe allergy to dogs you could have a problem. October 21, 2012
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