Rated 4.7 out of 5 by 254
Rated 5.0 out of 5.0 by michiganjojo comfortable bed, clean
excellent facility. stay was comfortable on our travel to Florida
November 23, 2015
Rated 2.0 out of 5.0 by mahatfield You need a ladder to get in the bed
Bed was way too high even for my 6'3" husband to get in comfortably. There was no way to get in bed and turn off the lights without getting out of bed to do so. Entry switch controlled both wall light by TV and bedside light. Floor lamp had only a foot switch, so that you had to climb down out of bed to turn it off then climb back in that high bed. Staff was unaware and unresponsive regarding lighting. ALSO when the light by the bed was turned off the outlet on the lamp was dead and could not be used to charge my phone. I had to remember that I plugged it in at the desk. Bed had to be unmade to get the covers up to your shoulders. Ice was only available on 1st and 4 floors. Coffee maker was inconveniently located on a second shelf. Link sausage was cold at 0630! I asked staff to microwave them since there was no microwave available. [They open breakfast at 0600.]
Hotel appeared to be new and looked good. Room was clean. Bathroom was well lit. Cost seemed above average for midweek and not worth the money due to deficiencies/inconveniences listed above.
November 14, 2015
Rated 5.0 out of 5.0 by skye57 close to motorway
we stayed 1 night in this hotel. The reception staff were very welcoming and offered us some some water or coffee when we arrived. This hotel is just minutes from the motorway and very convenient to continue travel the next day.. We were not aware of any traffic noise. There are restaurants within walking distance from the hotel.
November 13, 2015
Rated 1.0 out of 5.0 by notprovided1000 Cold water
Cold water, mgmt refuses to turn up temp; telephones didn't work in both rooms we were in, internet reminded me of my trip to central china. 20 minutes to load yahoo, then fast, then slow, then disconnected. Brown stained towels and pillow with head imprint like someone just left before we walked in the room!
All problems brought to the attention of Hotel General Manager who said "no one else is complaining". She refused to refund the room when I told her I would not stay in a room with cold water, no internet and no telephone and dirty towels.
By the way this hotel is probably less than a year old.
Told her I would post pictures with a thermometer showing water temp on internet and then she agreed to refund the room so I could leave and go to a hotel with hot water and internet and telephones
November 12, 2015
Rated 4.0 out of 5.0 by frequent traveler47 quality and clean
The room and hotel were clean, high quality and staff members were friendly and professional. -
November 11, 2015
Rated 4.0 out of 5.0 by Hank1117 Breakfast
terrible hot food quality - scrambled egg blobs with cheese were terrible, pork sausage patties terrible, too. . Donuts were dry. coffee was good. I put one piece of toast in the toaster and when it popped out, it popped right out of the toaster right to the floor. Everyone had a good laugh.
November 10, 2015
Rated 4.0 out of 5.0 by DanandJan Clean and Relaxing
We have stayed at this location twice. Both times we were pleased with the cleanliness of the room and the common areas of the hotel. Easy access to I-75, quiet rooms and a good breakfast to get us back on the road will keep us coming back.
November 9, 2015
Rated 5.0 out of 5.0 by Sergeant Airborne Very Good Holiday Inn Express
Very comfortable and clean hotel. Very good location for shopping also.
November 9, 2015