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Rated 4.1 out of 5 by 170 reviewers.
Rated 4.0 out of 5.0 by A quick visit Was in town to meet with my mother and siblings to attend our annual Toledo Mudhens baseball game. As usual, everything was fine for intention needed - just a quick one night stay. The only thing I had problems with, as is the case at most hotels, is the quality of pillows. Too many hotels are using those long pillows that do not support your neck, even the firm pillows. It would be nice if they actually went back to the smaller pillows with higher quality available, as sleep is very important to most people when they travel. July 22, 2014
Rated 3.0 out of 5.0 by Fitness is not always a plus for other guests I was very disappointed that the fitness center was on the second floor and when anyone uses the treadmill the rooms anywhere near it hear and feel the vibration. The staff was very generous with water and very willing to help if needed but the lack of rest due to noise was more than I would have liked. July 21, 2014
Rated 5.0 out of 5.0 by Quite relaxed and relieved There were no unpleasant surprises; room was clean, bed was comfortable, outside noise was minimal, and breakfast had healthy choices. July 20, 2014
Rated 5.0 out of 5.0 by hotel the stay was excellent, they need to get a microwave and a bigger refrigerator in each room. they need to watch the people when a big group goes into the swimming pool area. July 18, 2014
Rated 1.0 out of 5.0 by old smoking room Booked a no smoking room with refrigerator and microwave. On check in found I was in a room which used to be a smoking room so when you turned on the AC you got the smell of cigarettes, also no microwave and no refrigerator also most of the light fixtures had cobwebs on them. Asked if I could change room and told they were booked full for that night and to ask again in the morning. Asked again in the morning and was told a room was available and they would call me after it had been cleaned. Explained to the lady on reception would this be before 2Pm of that day as I would be working from 3pm until 3am for the other 4 days of my stay and she replied that it should be. As i left the hotel at 2pm I asked again if the room was ready and was told no not yet again they said they would call my cell to confirm i could change room. when arriving back at the hotel at 3am asked the night manager and he told me all rooms are booked full and he had no notice of my room change. so off to Walmart i went to get a room full of air fresheners and a fan. This room was booked a month in advance. also no recognition for being a platinum member. July 17, 2014
Rated 1.0 out of 5.0 by Not good Review My husband and I stayed on 7/12 and found the room was very small for the price we paid. The mattress was uncomfortable, seems as though they had about 10 years of sleeping on them. We resided at an entrance and exit door, that did not lock, which made us fearful of people coming in and out. We only stayed one night, and because we were given extra time to stay, we didn't press the issue. I thought hotels didn't use glasses any more, since I saw the video on how maids clean them. We will use the internet when picking the next hotel, and not just stopping and choosing at the last minute. July 16, 2014
Rated 4.0 out of 5.0 by Rooms need updating Rooms had the basics, but the bathrooms were very small and outdated as was the room. The pull out couch was uncomfortable enough for my teenager to complain about it. Staff were fantastic and breakfast was good. Lobby had been nicely updated but the rooms need some attention. Clean though. July 10, 2014
Rated 5.0 out of 5.0 by The service & personnel are wonderful. They always treat me like a good friend who has returned for a vist. On last trip there my friend forgot his cell phone. They called me to let me know & it was there waiting for us on my return. What a relief. July 10, 2014
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